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Fidelity International Associate/Senior Associate -(Nontechnical) Interview Questions and Answers

Updated 22 Jun 2021

Fidelity International Associate/Senior Associate -(Nontechnical) Interview Experiences

1 interview found

I applied via Referral and was interviewed in May 2021. There were 5 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Describe how my hobby has created a positive impact on me.
  • Q2. Why do you want to build your career with our company
  • Q3. What all things are needed to convince a customer on call who is irated ?
  • Ans. 

    To convince an irate customer on call, empathy, active listening, problem-solving skills, and offering appropriate solutions are needed.

    • Show empathy and understanding towards the customer's frustration.

    • Listen actively to the customer's concerns and let them vent their frustrations.

    • Apologize for any inconvenience caused and take responsibility for resolving the issue.

    • Offer appropriate solutions or alternatives to addres...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Everyone should be very confident while answering their questions and they need to have a small look abouts of the company where they have been invited for the interview. Keep note if your pronunciation and sentences that you use and avoid fumbling.

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based on 1 Fidelity International interview
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Fidelity International Associate/Senior Associate -(Nontechnical) Reviews and Ratings

based on 3 reviews

4.3/5

Rating in categories

4.4

Skill development

4.0

Work-Life balance

4.4

Salary & Benefits

5.0

Job Security

5.0

Company culture

3.0

Promotions/Appraisal

4.3

Work Satisfaction

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