FICO Technical Support Specialist Interview Questions and Answers

Q1. Find the last 2 row in sql?
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Q1. Querstions related to rest ai
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Q2. What happen when u click google.com
Ans. 
When you click google.com, you are directed to the Google search engine homepage.
• Redirects to Google search engine homepage

• Allows you to search for information

• Access to various Google services like Gmail, Maps, and Drive
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Q1. Update query in sql
Ans. 
An update query in SQL is used to modify existing records in a database.
• Use the UPDATE keyword followed by the table name

• Set the column(s) to be updated using SET

• Specify the new values for the columns

• Add a WHERE clause to specify which records to update
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Q2. Linux telnet, ping commands
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Q1. About projects which I have worked on hybris
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Q2. Tools in hybris used
Ans. 
Hybris uses various tools for development and support tasks.
• Eclipse IDE for development

• Hybris Administration Console for configuration

• HAC for monitoring and troubleshooting

• Ant for building and deploying

• Jenkins for continuous integration
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Q1. SAAS Product Interview questions
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Q1. How you resolve a DNS query
Ans. 
To resolve a DNS query, you can use various methods such as checking the DNS cache, querying authoritative DNS servers, and troubleshooting network connectivity.
• Check the local DNS cache for a matching entry

• Query the recursive DNS server configured on the device

• If the recursive server doesn't have the answer, it queries authoritative DNS servers

• Troubleshoot network connectivity issues if DNS resolution fails
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20 questions on logical and mathematical

Q1. Puzzles and coding questions
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Q1. What is Dora process
Ans. 
DORA process stands for Define, Obtain, Review, and Assess. It is a method used in IT support to troubleshoot and resolve technical issues.
• Define the problem by gathering information from the user

• Obtain relevant data and perform initial troubleshooting

• Review the information and analyze possible causes

• Assess the situation and implement a solution
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Q2. What is BSOD error ? How to solve this error.
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BSOD (Blue Screen of Death) error is a system error that causes a blue screen to appear on Windows computers, indicating a critical system error.
• BSOD error is a system error that causes a blue screen to appear on Windows computers

• It indicates a critical system error that needs to be resolved

• Common causes of BSOD errors include hardware issues, driver conflicts, and software problems

• To solve BSOD error, you can try rest...read more
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