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The CRM modules used in Dynamics include Sales, Marketing, Customer Service, Field Service, Project Service Automation, and Customer Insights.
Sales module helps in managing leads, opportunities, and accounts.
Marketing module assists in creating and tracking marketing campaigns.
Customer Service module enables efficient handling of customer inquiries and cases.
Field Service module is used for managing field operations an...
Sales and service life cycle module is a CRM feature that manages the entire customer journey from lead generation to post-sales support.
Tracks leads and opportunities through the sales pipeline
Automates sales processes such as quoting, invoicing, and order management
Manages customer interactions and service requests
Provides analytics and reporting on sales and service performance
A plugin is a custom code that extends the functionality of a software application. Registering a plugin involves specifying the event and entity it will trigger on.
A plugin is a custom code that can be registered in a CRM system to automate tasks or extend functionality.
Plugins are triggered by specific events, such as creating, updating, or deleting records in the CRM system.
To register a plugin, you need to specify ...
Yes, I have created custom buttons using Ribbon Workbench in CRM.
Yes, I have experience creating custom buttons using Ribbon Workbench in CRM
I have customized the ribbon interface in CRM to add new buttons for specific actions
I have used Ribbon Workbench to modify the CRM user interface to better suit the needs of the organization
There are multiple solutions used in Dynamics, including Dynamics 365, Dynamics CRM, and Dynamics AX.
Dynamics 365 is a cloud-based solution that combines CRM and ERP capabilities.
Dynamics CRM is a customer relationship management solution.
Dynamics AX is an enterprise resource planning solution.
Entities in CRM refer to the objects or categories that store data, such as customers, leads, opportunities, and activities.
Entities are used to organize and store different types of data in a CRM system.
Examples of entities in CRM include accounts, contacts, products, and cases.
Entities can have relationships with each other, such as a contact being associated with an account.
Custom pages can be created by using a combination of HTML, CSS, and JavaScript.
Start by designing the layout of the page using HTML.
Style the page using CSS to make it visually appealing.
Add interactivity and functionality using JavaScript.
Consider using a content management system (CMS) for easier management of custom pages.
Experienced CRM Consultant with a strong background in optimizing customer relationships and driving business growth through technology.
Over 5 years of experience in CRM implementation and management, including Salesforce and HubSpot.
Successfully led a project that increased customer retention by 20% through targeted marketing campaigns.
Skilled in data analysis, using insights to improve customer engagement strategies.
...
I applied via Referral and was interviewed in Jan 2021. There were 5 interview rounds.
I applied via Approached by Company and was interviewed before Jan 2023. There were 3 interview rounds.
It is a test based on technical skills, in the form of written test
What people are saying about EY Global Delivery Services ( EY GDS)
I applied via Walk-in and was interviewed before Mar 2021. There were 3 interview rounds.
Journal entries for Final accounts , GST and Payroll.
I expect a competitive salary that reflects my skills, experience, and the industry standards for this role.
Research industry standards: For example, similar roles in my area typically offer between $60,000 and $80,000.
Consider my experience: With 3 years in the field, I believe a salary on the higher end is justified.
Flexibility: I'm open to discussing a range that aligns with the company's budget and my qualification...
I am a dedicated professional with a background in finance and a passion for problem-solving and teamwork.
Education: Graduated with a degree in Finance from XYZ University, where I was involved in the finance club.
Experience: Worked as an intern at ABC Corp, where I assisted in financial analysis and reporting.
Skills: Proficient in Excel and financial modeling, with a strong ability to analyze data and present findings...
I applied via Campus Placement
Test was easy not finding any difficulty
posted on 17 Jun 2025
I appeared for an interview before Jun 2024, where I was asked the following questions.
Adjustment accounts require journal entries to reflect changes in financial statements accurately.
Adjusting entries are made at the end of an accounting period.
Types include accruals, deferrals, estimates, and reclassifications.
Example: Accrued expenses - Debit Expense Account, Credit Accrued Liabilities.
Example: Prepaid expenses - Debit Expense Account, Credit Prepaid Asset Account.
Adjusting entries ensure that revenu...
I applied via Referral and was interviewed before Jan 2024. There was 1 interview round.
ASC 842 is the accounting standard for lease recognition and measurement, enhancing transparency in financial reporting.
ASC 842 requires lessees to recognize most leases on their balance sheets as assets and liabilities.
Lessees must classify leases as either finance or operating leases, affecting expense recognition.
For example, a 5-year office lease would be recorded as a right-of-use asset and a lease liability.
ASC 8...
ASC 606 outlines a five-step process for recognizing revenue from contracts with customers.
1. Identify the contract: Determine if an agreement exists that creates enforceable rights and obligations.
2. Identify performance obligations: Recognize distinct goods or services promised in the contract.
3. Determine the transaction price: Establish the amount the entity expects to receive in exchange for transferring goods or ...
Report making on a certain topic
I applied via Referral and was interviewed in Dec 2022. There were 2 interview rounds.
Schedule 3 of Companies Act is a list of disclosures that companies must make in their financial statements.
Schedule 3 outlines the minimum disclosures required for companies to comply with the Companies Act.
It includes information on fixed assets, investments, inventory, debtors, creditors, and more.
Companies must ensure that their financial statements include all the necessary disclosures as per Schedule 3.
Failure to...
The golden rule of accounting is to maintain a balance between assets, liabilities, and equity.
Assets = Liabilities + Equity
This equation must always be balanced in order to ensure accurate financial statements
Any changes to one side of the equation must be reflected on the other side
For example, if a company takes out a loan (liability), their assets will increase by the amount of the loan, but their equity will decre...
GST journal entry for credit purchase
Debit the purchase account
Credit the GST input account
Credit the supplier account
Internal audit can be done by individuals who possess relevant skills and knowledge.
Individuals with accounting or finance background
Certified Internal Auditors (CIAs)
Individuals with experience in risk management and compliance
Professionals with knowledge of industry-specific regulations and standards
Individuals with strong analytical and communication skills
Examples: Accountants, Auditors, Risk Managers, Compliance O...
based on 2 interview experiences
Senior Consultant
3.7k
salaries
| ₹8 L/yr - ₹32 L/yr |
Assistant Manager
2.4k
salaries
| ₹14.8 L/yr - ₹26 L/yr |
Manager
1.9k
salaries
| ₹25.1 L/yr - ₹46.1 L/yr |
Senior Associate
1.8k
salaries
| ₹9.5 L/yr - ₹17 L/yr |
Consultant
1.8k
salaries
| ₹4.8 L/yr - ₹18.2 L/yr |
Ernst & Young
TCS
Accenture
BDO India LLP