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Express Customer Service Executive Interview Questions and Answers
Updated
5 Sep 2023
1 interview found
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Popular
Anonymous
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Monster and was interviewed in Aug 2023.
2 Interview Rounds
1
Group Discussion Round
Answering alot of questions from a lot of people
2
Technical Round (2 Questions)
- Q1. Where do you see yourself in 5 years Add Answer
- Q2. What's the best quality about you Add Answer
Interview questions from similar companies
Interview experience
Bad
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
HR Round (1 Question)
- Q1. Explain the last movie you have watched View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - I sent my resume to HR email 3 to 4 times, as per instructed said will get back to you, after that I waited and waited but even after 7-10 days never responded back, so I called them again and again for confirmation but still no proper response nor any proper feedback, I just wanted to ask them, am I eligible or not, still never responded back, this kind of HR is really unprofessional, feel sorry that they are working with one the best organisation and act like highly professional but not at all, don't even know how to talk with people also, I just wanted to try, doesn't matter wither I'll be selected or not, but atleast wanted to try once, I deserve to get atleast one chance for interview appointment.
Customer Service Executive Interview Questions
Malabar Gold and Diamonds
Simran Mehta
posted on 5 Jul 2024
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
2 Interview Rounds
1
HR Round (2 Questions)
- Q1. Introduction about yourself Add Answer
- Q2. What is Malabar View Answers (1)
2
HR Round (2 Questions)
- Q1. Who is the brand ambassador Add Answer
- Q2. Why are you want to join View Answers (1)
Interview experience
Bad
Difficulty level
Easy
Duration
Less than 2 weeks
Result
No response
I applied via Walk-in and was interviewed in Oct 2023.
1 Interview Round
1
One-on-one Round (1 Question)
- Q1. What is your 1st priority View Answers (1)
Interview Preparation Tips
Topics to prepare for Landmark Group Customer Service Executive interview:
- Employee Relations
- Employee Engagement
- Employee Grievances
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Found it and was interviewed in Feb 2023.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
Group Discussion Round
What are your goals?
Tell me something about our company?
3
One-on-one Round (4 Questions)
- Q1. What is the difference between confidence and over confidence? View Answers (2)
- Q2. Tell me something about your self. View Answers (1)
- Q3. Why do you want to work at our company. View Answers (1)
- Q4. Can you work under pressure View Answers (1)
Interview Preparation Tips
Topics to prepare for Reliance Retail Customer Service Executive interview:
How many members in your family
- Yes we'll prepared
- Good skills
How many members in your family
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
Aptitude Test Round
Different type of qualify test
3
One-on-one Round (2 Questions)
- Q1. Gm interview test regarding selling skills View Answers (1)
- Q2. How long in a day u can work View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Prepare for math,english
I applied via Walk-in and was interviewed before Jun 2020.
1 Interview Round
Interview Questions
- Q1. Tellme about your self?
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Very good company and good salary good stuff
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed in Jul 2023.
5 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
HR Round (2 Questions)
- Q1. Salary drawn in current organization View Answers (1)
- Q2. Why you want to join American Express? View Answers (1)
3
VnA Round (1 Question)
- Q1. A paragraph was given to me. I was asked to read it for 2 mins and they would remove it from the screen and ask me questions from the paragraph and answers must...read more Add Answer
4
Technical Round (2 Questions)
- Q1. Why you want to join Amex? Tell about your hobbies. Add Answer
- Q2. When I informed I like cooking and it is my hobby. Interviewer asked, "what can can you cook?" Add Answer
5
Technical Round (2 Questions)
- Q1. Would you be comfortable doing night shifts? Who do you live with? What does your father do? Add Answer
- Q2. Travel is in boom. Why are you quitting now? Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - If you are seeking a role in Customer Service. Your communication skills need to be good. Be confident and explains your previous/current roles with enthusiasm. Agree to their conditions, e.g. nights shifts, Work from office and all. Remember you are asking for a job, be humble and do not put up your demands.
Interview experience
Bad
Difficulty level
Hard
Duration
Less than 2 weeks
Result
No response
I applied via Approached by Company and was interviewed in Dec 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2
HR Round (3 Questions)
- Q1. Introduction and scheduling ops round date Add Answer
- Q2. About current role and responsibilities Add Answer
- Q3. Any gab in education or company and why Add Answer
3
Technical Round (1 Question)
- Q1. Ops ask any thing out of the box ot seems they are asking irrelevent questions but they are the people who can ask any thing weather its out of the box also Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Amex interviewer really don't have common sense in terms of their module in interview
Express Interview FAQs
How many rounds are there in Express Customer Service Executive interview?
Express interview process usually has 3 rounds. The most common rounds in the Express interview process are Resume Shortlist, Group Discussion and Technical.
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