EXL Service Claims Associate Interview Questions and Answers for Experienced

I tend to overthink and can be too self-critical at times.

• I often spend too much time analyzing details and can lose sight of the bigger picture.

• I sometimes struggle with making decisions quickly due to overthinking.

• I can be too hard on myself and take criticism too personally.

• For example, in my previous job, I spent too much time perfecting a project and missed the deadline.

• Another example is when I received construct...read more

Launching a new product involves several steps, from ideation to market launch.

• Conduct market research to identify customer needs and preferences

• Develop a product concept and create a prototype

• Test the product with focus groups and make necessary adjustments

• Create a marketing plan and determine pricing strategy

• Launch the product and monitor sales and customer feedback

• Make any necessary improvements or adjustments based...read more

Primary research is original research conducted by the researcher, while secondary research is based on existing research.

• Primary research involves collecting new data through surveys, interviews, experiments, etc.

• Secondary research involves analyzing existing data from sources like books, journals, websites, etc.

• Primary research is more time-consuming and expensive than secondary research.

• Secondary research is useful ...read more

There are approximately 50-60 traffic signals between Aurangabad and Pune.

• Consider the distance between Aurangabad and Pune is around 235 km.

• Assuming an average distance of 4 km between two signals, there would be around 58-59 signals.

• However, the number may vary based on the route taken and the traffic density.

• Also, the number of signals may have increased or decreased over time due to road development projects.

• Hence,...read more

I am a highly motivated individual with a passion for problem-solving and continuous learning.

• I have a degree in computer science and have worked as a software engineer for 3 years.

• I enjoy taking on new challenges and have experience working in both team and individual settings.

• In my free time, I enjoy reading books on technology and attending tech conferences to stay up-to-date with the latest trends.

• I am also an avid...read more

Market research involves gathering and analyzing information about a target market to make informed business decisions.

• Identify research objectives and target audience

• Choose research methods (surveys, focus groups, etc.)

• Collect and analyze data

• Draw conclusions and make recommendations

• Continuously monitor and update research

• Example: Conducting a survey to determine customer satisfaction with a product

• Example: Analyzing ...read more

I am a dedicated and detail-oriented analyst with a strong background in data analysis and problem-solving.

• I have a Bachelor's degree in Statistics and experience working with large datasets

• Proficient in statistical software such as R and Python

• Skilled in identifying trends and patterns to provide actionable insights

• Strong communication skills to present findings to stakeholders

My CGPA decreased consistently after my 1st year due to various factors.

• I faced challenges in adjusting to the new academic environment in my first year.

• I had to balance my studies with extracurricular activities and part-time jobs.

• I struggled with certain subjects or courses that were more challenging for me.

• I may have experienced personal or health issues that affected my academic performance.

• I learned from my mistak...read more

The company is a leading financial services firm specializing in investment analysis and research.

• Specializes in investment analysis and research

• Considered a leader in the financial services industry

• Known for providing high-quality financial advice and recommendations

Some cricketers from the 70s include Sunil Gavaskar, Dennis Lillee, and Clive Lloyd.

• Sunil Gavaskar was a legendary Indian batsman known for his technique and consistency.

• Dennis Lillee was a fearsome Australian fast bowler who dominated the cricketing world in the 70s.

• Clive Lloyd was a West Indian cricketer who captained the team to two consecutive World Cup victories in 1975 and 1979.

A bond is a debt security that represents a loan made by an investor to a borrower.

• Bonds are issued by governments, municipalities, and corporations.

• They are used to raise capital and finance projects.

• Different types of bonds include government bonds, corporate bonds, municipal bonds, and convertible bonds.

• Government bonds are issued by national governments and are considered low-risk.

• Corporate bonds are issued by comp...read more

My specialisation subjects in BBA include marketing, finance, human resource management, and operations management.

• Marketing involves understanding consumer behavior and creating strategies to promote products or services.

• Finance focuses on managing funds, investments, and financial planning.

• Human resource management deals with recruiting, training, and managing employees.

• Operations management involves overseeing produ...read more

My favorite subject is history because I enjoy learning about past events and how they have shaped the world we live in today.

• I find studying different time periods and cultures fascinating

• I enjoy analyzing historical documents and artifacts

• I like understanding how historical events have influenced current societies and politics

Yes, I am comfortable with night shifts as I have prior experience working in night shifts.

• I have previous experience working night shifts in my previous job.

• I am able to adjust my sleep schedule to accommodate night shifts.

• I understand the importance of being alert and focused during night shifts.

• I am willing to work night shifts if required for the role.

My hobbies include hiking, painting, and playing the guitar.

• Hiking: I enjoy exploring nature trails and challenging myself physically.

• Painting: I find relaxation and creativity in expressing myself through art.

• Playing the guitar: I love learning new songs and improving my musical skills.

My parents work in education and my siblings work in finance and healthcare.

• Parents work in education

• Siblings work in finance and healthcare