Evelyn Learning Systems Quality Analyst Interview Questions and Answers

Q1. Tell me about yourself?
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Q2. How many years of work experiance do you have?
Ans. 
I have 5 years of work experience as a Quality Analyst in various industries.
• 5 years of experience as a Quality Analyst

• Worked in industries such as IT, healthcare, and manufacturing

• Experience in conducting quality audits, creating quality reports, and implementing quality improvement initiatives
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Q3. May I know about expected salary?
Ans. 
I am open to discussing salary based on the responsibilities and benefits offered.
• I am open to discussing salary based on the responsibilities and benefits offered.

• I am looking for a competitive salary that aligns with industry standards.

• I am also interested in discussing opportunities for performance-based bonuses or incentives.

• I am flexible and open to negotiation based on the overall compensation package.
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Q1. Business Head is busy in vacation trip!
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Q2. We will get back to you.
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Q1. No response from HR
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Q2. HR Abscond
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Q1. Quality Tools you used
Ans. 
I have used tools such as Pareto charts, fishbone diagrams, control charts, and root cause analysis to identify and address quality issues.
• Pareto charts: Used to prioritize and focus on the most significant quality issues.

• Fishbone diagrams: Helped in identifying potential causes of quality problems.

• Control charts: Monitored process performance over time to ensure consistency and identify variations.

• Root cause analysis:...read more
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Q1. What are the platforms have you used before as a QA?
Ans. 
I have used platforms like Jira, TestRail, Selenium, and HP ALM as a QA.
• Jira

• TestRail

• Selenium

• HP ALM
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Subjectand general aptitude tests are taken at the first step of interview process where you need to score minimum 60% of the total marks

Q1. Seniors and members of the team you are interviewing for will come to this one on one round where Operations fitment questions shall be asked along with subject knowledge to which one will be applying for.
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Q2. For managerial level rounds good knowledge of core Excel will be appreciated
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Q1. Overall academic and professional background will be asked along with salary expectations
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Q1. Want to know about your self.
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Q1. Previous experience.
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Q1. Last experience related questions.
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Q1. Tell me about yourself?
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Q2. How many experiance do you have in call audits?
Ans. 
I have 5 years of experience in call audits.
• 5 years of experience in call audits

• Conducted audits on a daily basis

• Analyzed call recordings for quality assurance

• Provided feedback to agents for improvement

• Implemented process improvements based on audit findings
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Q3. Will you be able to work under pressure
Ans. 
Yes, I thrive in high-pressure environments and can effectively manage my time and priorities.
• I have experience working in fast-paced environments where quick decision-making and problem-solving skills are essential.

• I am able to stay calm and focused under pressure, ensuring that tasks are completed accurately and efficiently.

• I prioritize tasks based on urgency and importance, allowing me to meet deadlines even in high
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