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Eureka Forbes Customer Sales Specialist Interview Questions and Answers

Updated 17 Sep 2022

Eureka Forbes Customer Sales Specialist Interview Experiences

3 interviews found

I applied via Referral and was interviewed before Sep 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me About your self Experience Will you able to sale anything

Interview Preparation Tips

Interview preparation tips for other job seekers - Be with high confident and give true interview questions answers

I applied via Company Website and was interviewed before Oct 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Can you work under pressure?
  • Q2. Well, I think the pressure is much needed while doing work, If there is no pressure a person tends to become laxy and careless, but if there is pressure then it will lead to efficient work and sometimes he...

Interview Preparation Tips

Interview preparation tips for other job seekers - Pressure is Important our life

Customer Sales Specialist Interview Questions Asked at Other Companies

I applied via Referral and was interviewed before Mar 2021. There was 1 interview round.

Round 1 - HR 

(7 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Why should we hire you?
  • Q5. Why are you looking for a change?
  • Q6. What are your strengths and weaknesses?
  • Q7. Tell me about your self

Interview Preparation Tips

Interview preparation tips for other job seekers - tell everything right.whatever you ask.

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Nov 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

Successful completed

Round 2 - HR 

(4 Questions)

  • Q1. Are you comfortable night shift s
  • Q2. What is human resources
  • Q3. What kind of job
  • Q4. You explain to me your project
Round 3 - Technical 

(2 Questions)

  • Q1. Comfartbule this job
  • Q2. How much u expected package
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Apr 2024. There were 4 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Introduce youself
  • Ans. 

    I am a dedicated and experienced Customer Support Executive with a strong background in resolving customer issues and providing exceptional service.

    • Over 5 years of experience in customer support roles

    • Skilled in handling customer inquiries and complaints

    • Proficient in using CRM systems and ticketing platforms

    • Excellent communication and problem-solving skills

    • Received multiple awards for outstanding customer service

  • Answered by AI
  • Q2. Are u comfortable to speak English or Hindi
  • Ans. 

    Comfortable speaking both English and Hindi

    • Yes, I am comfortable speaking both English and Hindi

    • I am fluent in both languages and can effectively communicate in either

    • I have experience providing customer support in both English and Hindi

  • Answered by AI
Round 2 - Typing Test 

(1 Question)

  • Q1. Typing Test Typing Test
Round 3 - Assignment 

Write Eassy on some Topic like Election, favourite sports , memorable day

Round 4 - One-on-one 

(5 Questions)

  • Q1. Introduce Yourself
  • Ans. 

    I am a dedicated and experienced Customer Support Executive with a passion for helping customers resolve their issues.

    • I have over 5 years of experience in customer support roles

    • I am skilled in handling customer inquiries, resolving complaints, and providing product information

    • I am proficient in using CRM systems and have a strong attention to detail

    • I have received multiple awards for my outstanding customer service ski

  • Answered by AI
  • Q2. What are role and responsiblities in your previous company?
  • Ans. 

    In my previous company, I was responsible for providing customer support through various channels and resolving customer queries and issues.

    • Handled customer inquiries via phone, email, and chat

    • Resolved customer complaints and issues in a timely and professional manner

    • Provided product information and assistance to customers

    • Escalated complex issues to the appropriate department for resolution

    • Maintained accurate records o

  • Answered by AI
  • Q3. What is inbound and outbound calling?
  • Ans. 

    Inbound calling is receiving calls from customers, while outbound calling is making calls to customers.

    • Inbound calling involves answering customer inquiries and providing support

    • Outbound calling involves making sales calls or follow-up calls to customers

    • Examples: Inbound calling - customer service hotline, Outbound calling - telemarketing

  • Answered by AI
  • Q4. What is B P O
  • Ans. 

    BPO stands for Business Process Outsourcing, where a company contracts out various business operations to a third-party service provider.

    • BPO involves contracting out specific business processes such as customer support, technical support, data entry, and more.

    • Companies often outsource these processes to specialized BPO firms to reduce costs and focus on core business activities.

    • BPO services can be onshore, nearshore, o...

  • Answered by AI
  • Q5. What are you strength and weakness
  • Ans. 

    Strength: Excellent communication skills, Weakness: Overthinking

    • Strength: Ability to effectively communicate with customers and colleagues

    • Strength: Strong problem-solving skills

    • Weakness: Tendency to overthink situations and decisions

    • Weakness: Struggle with delegating tasks to others

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - I recently worked at LG BPO as a CRE in Dealer WhatsApp for 4 months. My experience was overwhelmingly positive. The senior staff and my team leader, Dipanshu Tyagi, were incredibly supportive and polite. The company consistently credited salaries on time, even accommodating my early resignation without requiring a notice period.

One of the standout features of LG BPO was the excellent food provided in the canteen. Additionally, the company offered complimentary tea and coffee, as well as providing both-side cab transportation. This was a huge benefit for me, as it saved me time and money on commuting.

If you have strong communication skills, you can expect a competitive salary of around 15k; otherwise, the base salary is 13k.

While my overall experience was highly satisfactory, I did notice that salary increases were not as frequent as I had hoped.

Overall, I would recommend LG BPO as a great place to work, especially for those seeking a supportive and friendly work environment with convenient transportation options.
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - Technical 

(2 Questions)

  • Q1. Tell me about your organization
  • Q2. Describe current role
Round 2 - HR 

(2 Questions)

  • Q1. What is your favorite song
  • Q2. What is your favorite movie

Interview Preparation Tips

Interview preparation tips for other job seekers - Good
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Nov 2023. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Any questions choice

Round 3 - Technical 

(4 Questions)

  • Q1. Support with any
  • Q2. Types any questions
  • Q3. Machine related
  • Q4. Breakers transformer model
Round 4 - Assignment 

Any title explain full and

Round 5 - HR 

(1 Question)

  • Q1. Hr any questions suitable department

Interview Preparation Tips

Interview preparation tips for other job seekers - Company well in the call from may be number XXXXX
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. Working area in last company
  • Ans. 

    Covered entire state of Texas

    • Managed sales operations in all major cities of Texas

    • Traveled extensively to meet with clients and prospects

    • Developed strong relationships with key accounts across the state

  • Answered by AI
  • Q2. Dealesr name in gujarat
  • Ans. 

    Some of the dealers in Gujarat are ABC Motors, XYZ Auto, and PQR Enterprises.

    • ABC Motors

    • XYZ Auto

    • PQR Enterprises

  • Answered by AI
  • Q3. Visited industris name
Round 3 - Technical 

(1 Question)

  • Q1. How to deal with customer
  • Ans. 

    To deal with customers effectively, it is important to listen actively, empathize, communicate clearly, and provide solutions to their needs.

    • Listen actively to understand their needs and concerns

    • Empathize with their situation and show genuine interest in helping

    • Communicate clearly and effectively to provide information and solutions

    • Be patient and remain calm, even in challenging situations

    • Follow up to ensure customer s

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Related to cv mentioned questions
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Apr 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Aptitude Test 

Aptitude and general knowledge check

Round 3 - One-on-one 

(2 Questions)

  • Q1. Subject based questions
  • Q2. Questions on sales too

Interview Preparation Tips

Topics to prepare for Daikin Customer Service Associate interview:
  • B2B Sales
Interview preparation tips for other job seekers - Prepare well

Eureka Forbes Interview FAQs

How many rounds are there in Eureka Forbes Customer Sales Specialist interview?
Eureka Forbes interview process usually has 1 rounds. The most common rounds in the Eureka Forbes interview process are HR and One-on-one Round.
How to prepare for Eureka Forbes Customer Sales Specialist interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Eureka Forbes. The most common topics and skills that interviewers at Eureka Forbes expect are Direct Sales, Demonstration, Sales Achievement, Real Estate and Field Sales.

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Eureka Forbes Customer Sales Specialist Salary
based on 76 salaries
₹1.3 L/yr - ₹5 L/yr
5% less than the average Customer Sales Specialist Salary in India
View more details

Eureka Forbes Customer Sales Specialist Reviews and Ratings

based on 49 reviews

4.3/5

Rating in categories

4.2

Skill development

4.1

Work-life balance

4.0

Salary

3.9

Job security

4.2

Company culture

3.8

Promotions

3.9

Work satisfaction

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