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Etraveli Group
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I applied via Recruitment Consulltant and was interviewed in Apr 2024. There were 3 interview rounds.
Customer service involves providing assistance and support to customers before, during, and after a purchase.
Customer service is about meeting the needs and expectations of customers.
It involves effective communication, problem-solving, and empathy.
Examples include resolving customer complaints, providing product information, and offering personalized recommendations.
Good customer service can lead to customer satisfact
Logical and grammar questions were asked
Top trending discussions
I applied via Naukri.com and was interviewed before Oct 2019. There were 4 interview rounds.
I will highlight the unique value proposition of our company and offer personalized solutions to meet their needs.
Emphasize the benefits of our product/service
Offer personalized solutions to meet their specific needs
Provide exceptional customer service
Highlight our company's unique value proposition
Offer additional incentives or discounts
Provide testimonials or case studies of satisfied customers
I applied via Walk-in and was interviewed before Aug 2021. There were 2 interview rounds.
General Questions regards my education questions and answers, hobbies and some sport's questions.
I applied via Other and was interviewed in Sep 2018. There were 3 interview rounds.
The ideal split of acquisition channels depends on the target audience and budget.
The split should be based on the channels that have the highest ROI.
The target audience should be considered when deciding on the channels.
The budget should also be taken into account.
Examples of acquisition channels include social media, email marketing, SEO, PPC, and referral marketing.
I applied via Company Website and was interviewed before Nov 2020. There was 1 interview round.
Time and Location discuss in groups
An exchange ticket is a ticket that allows a traveler to change their travel dates or destinations.
An exchange ticket is typically issued when a traveler needs to make changes to their original ticket.
It allows the traveler to modify their travel dates, destinations, or both.
Exchange tickets may have certain restrictions or fees associated with them.
They are commonly used in the airline industry when passengers need to...
based on 2 interviews
Interview experience
based on 2 reviews
Rating in categories
Travel Consultant
98
salaries
| ₹0 L/yr - ₹0 L/yr |
Senior Travel Consultant
38
salaries
| ₹0 L/yr - ₹0 L/yr |
Team Lead
13
salaries
| ₹0 L/yr - ₹0 L/yr |
Senior Software Engineer
12
salaries
| ₹0 L/yr - ₹0 L/yr |
Software Engineer
12
salaries
| ₹0 L/yr - ₹0 L/yr |
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