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27 Etraveli Group Jobs
Travel Agent - Schedule Change
Etraveli Group
posted 1mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
We are looking for enthusiastic and ambitious individuals who strive to succeed in a fast-paced sales environment. You would be:
- Working on schedule change reservations a minimum of 40 PNRs a day
- Handling calls /chat of customer queries (Schedule Change Bookings)
- Reporting to the Team Lead to achieve goals
- Responsible for checking all queues of a schedule change and contacting Airlines to check for alternate options.
- Following up on the flight reservations, contacting the customer to share options available for the rescheduled flight.
- Handle misconnections and get the flights confirmed by the Airlines.
- Multi-tasking and ready to adapt to new situations and challenges or role reversal
- Minimum 1 year of experience in the customer service industry
- Knowledge of the Travel Industry would be a plus
- Good written and verbal communication.
- Ability to work in different shifts (Includes night shift)
- Self-learning and being able to take initiative are very important.
Employment Type: Full Time, Permanent
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What people at Etraveli Group are saying
Travel Agent salary at Etraveli Group
reported by
11
employees
₹3.2
L/yr - ₹6
L/yr
43%
more
than the average Travel Agent Salary in India
View more details
What Etraveli Group employees are saying about work life
based on 101 employees
Flexible timing
Rotational Shift
No travel
Day Shift
Etraveli Group Benefits
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