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ESPACE Telecalling Interview Questions and Answers

Updated 10 Oct 2020

ESPACE Telecalling Interview Experiences

1 interview found

Telecalling Interview Questions & Answers

user image Anonymous

posted on 10 Oct 2020

I applied via Walk-in and was interviewed in Apr 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Intro and what is bpo?
  • Ans. 

    BPO stands for Business Process Outsourcing. It involves contracting non-core business functions to a third-party provider.

    • BPO is a cost-effective way for companies to handle non-core business functions such as customer service, technical support, and data entry.

    • Telecalling is a type of BPO service that involves making outbound calls to customers or clients.

    • BPO services are commonly outsourced to countries with lower l...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't be nervous be calm and confident and self - confidence is most important part of interview

Interview questions from similar companies

Interview Questionnaire 

2 Questions

  • Q1. Which type of job do you preffer?
  • Q2. What is your basic payment?
  • Ans. 

    My basic payment is negotiable and depends on the company's policies and my experience.

    • My basic payment is subject to negotiation.

    • It depends on the company's policies.

    • It also depends on my experience and skills.

    • I am open to discussing the payment during the interview process.

  • Answered by AI

I applied via Walk-in and was interviewed in Aug 2022. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Short term goal and long term goal
  • Q2. Strength and weekness

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident what you are saying with
Maintain eye contact
Speak louder
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via AmbitionBox and was interviewed in Sep 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

Name date of birth location experience

Round 2 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. Ap ye company kyn join krna chate ho
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Feb 2024. There were 5 interview rounds.

Round 1 - Assignment 

The short term internship on film making

Round 2 - Assignment 

The company assignment of work

Round 3 - HR 

(2 Questions)

  • Q1. What is your name? What is expection in job What is expection in salary?
  • Q2. What you want basic in life?
Round 4 - One-on-one 

(2 Questions)

  • Q1. All round are selecte
  • Q2. You choice of question
Round 5 - Case Study 

What is the subject of case study

Interview Preparation Tips

Interview preparation tips for other job seekers - Telecaller job are intersted
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Any topic speak for 1 min
  • Ans. 

    I will speak about the importance of effective communication in customer service.

    • Effective communication is key in building rapport with customers

    • Active listening helps in understanding customer needs and concerns

    • Clear and concise communication can prevent misunderstandings and conflicts

    • Using positive language and tone can enhance customer experience

    • Examples: repeating back information to confirm understanding, asking

  • Answered by AI
Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(3 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    I am a dedicated and experienced tele caller with a strong background in customer service and sales.

    • Experienced in making outbound calls to potential customers

    • Skilled in building rapport and providing excellent customer service

    • Proven track record of meeting and exceeding sales targets

  • Answered by AI
  • Q2. Give translation for the following
  • Ans. 

    Translation of 'I want you to Answer the question'

    • Je veux que vous répondiez à la question (French)

    • Quiero que respondas la pregunta (Spanish)

    • Ich möchte, dass du die Frage beantwortest (German)

  • Answered by AI
  • Q3. Versant test Which is held from your mobile phone with the help of versent apk

Interview Preparation Tips

Interview preparation tips for other job seekers - Go with a high confidence 💪
Make sure you are good in english reading and translation....
Typing test 15 words per min
Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Introduction, about City and motivation to join this jib
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
-
Result
-

I applied via AmbitionBox and was interviewed in Nov 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Time management
  • Q2. What you do yesterday
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed in Feb 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

Options can be assigned when a buyer decides to exercise their right to buy (or sell) stock at a particular strike price. The corresponding seller of the option is not determined when a buyer opens an option trade, but only at the time that an option holder decides to exercise their right to buy stock

Round 3 - HR 

(2 Questions)

  • Q1. Me something about yourself? This question is usually the first question in an interview, and it is a way to break the ice. You should answer this question by giving a brief overview of your education, wor...
  • Q2. . Tell me something about yourself?

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