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Ericsson Support Engineer Interview Questions and Answers

Updated 28 Jun 2022

Ericsson Support Engineer Interview Experiences

1 interview found

Support Engineer Interview Questions & Answers

user image Amit Kumar

posted on 28 Jun 2022

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. It's totally depends on looking for experienced or fresher.if fresher have to give aptitude, Technical,HR.for experienced technical, Managerial,HR.skills based.
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Telecom protocol,DB,linux
    • Add your answer
Round 4 - Group Discussion 

Basic knowledge must

Round 5 - Technical 

(1 Question)

  • Q1. Skills set should be confident
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep theoretical, prepared .call flow must prepared,e2e testing

Support Engineer Jobs at Ericsson

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What people are saying about Ericsson

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an implementation manager
2w
Implementation Manager
I'm an Implementation manager having 12.5 year of experience in telecom NRO. I started my job 96kpa and now reached to 15LPA. This is my 6th Job and I was started IM from 2022 in Ericsson. Please advise any hike for new company.
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Interview questions from similar companies

Customer Support Executive Interview Questions & Answers

Tata Communications user image Suresh Kudari

posted on 1 Mar 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Feb 2024. There were 3 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. Besc salf information
    • Add your answer
  • Q2. Suresh Kudari Qualification DME Experience 14 year Automation Industries machineMaintenence
    • Add your answer
Round 2 - Technical 

(1 Question)

  • Q1. Yes I am interested
    • Add your answer
Round 3 - Aptitude Test 

1 Round Technical
2 round HR
3 Round Offer letter

Customer Support Executive Interview Questions & Answers

Aerial Telecom Solutions user image Benna Talari

posted on 21 Dec 2024

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. General questions
    • Add your answer
  • Q2. General knowledge
    • Add your answer
  • Q3. Testing Knowledge on work
    • Add your answer
  • Q4. Network Structure
    • Add your answer
  • Q5. Desktop Support issues and troubleshoots
    • Add your answer

Interview Preparation Tips

Topics to prepare for Aerial Telecom Solutions Customer Support Executive interview:
  • Computer Hardware
  • Networking
  • System Administration
  • Active Directory
  • Team Leading
  • Ticketing
Interview preparation tips for other job seekers - Don't join this organisation.
No ontime salaries
No promotions or appraisals
No friendly employer / hr very rude and worst behaviour, while you ask for employment benefits.
No job security

Technical Support Engineer Interview Questions & Answers

Bharti Airtel user image Anonymous

posted on 18 Jan 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(4 Questions)

  • Q1. Mechanical tools
    • Add your answer
  • Q2. Mechanical instrument
    • Add your answer
  • Q3. Mechanical Engineer
    • Add your answer
  • Q4. ITIwith diploma mechanical, Turner experience holder
    • Add your answer

Customer Support Executive Interview Questions & Answers

Vodafone Idea user image Anonymous

posted on 17 Jun 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

Group discussion with 10 other people

Round 2 - HR 

(2 Questions)

  • Q1. Introduction to your self
    • Add your answer
  • Q2. Previous company experience
    • Add your answer

Network Support Engineer Interview Questions & Answers

ACT Fibernet user image Arun Kumar

posted on 11 Apr 2023

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Mar 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. They asked me about me
    • Add your answer
  • Q2. HR asked about the job role
    • Add your answer
Round 3 - Group Discussion 

They ware asked me about related my job position quetion

Round 4 - One-on-one 

(1 Question)

  • Q1. They asked me about my job discription
    • Add your answer

Desktop Support Engineer Interview Questions & Answers

Telstra user image Anonymous

posted on 17 Mar 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Feb 2023. There were 2 interview rounds.

Round 1 - genral as well as technichal rou 

(1 Question)

  • Q1. Different n/w layers
  • Ans. 

    Different network layers include physical, data link, network, transport, session, presentation, and application layers.

    • Physical layer: responsible for transmitting raw bits over a communication channel

    • Data link layer: responsible for error-free transfer of data between nodes on a network

    • Network layer: responsible for routing data packets between networks

    • Transport layer: responsible for reliable data transfer between a...

    • Answered by AI
    Add your answer
Round 2 - Technical 

(1 Question)

  • Q1. Firewall works on what layers
  • Ans. 

    Firewall works on multiple layers of OSI model

    • Firewall operates on layers 3 (network layer) and 4 (transport layer) of the OSI model

    • It can filter traffic based on IP addresses, ports, protocols, and other criteria

    • Firewalls can also perform deep packet inspection to detect and block malicious traffic

    • Examples of firewall software include Cisco ASA, pfSense, and Windows Firewall

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - good communication is the key and self confidence is really important

Skills evaluated in this interview

Technical Support Engineer Interview Questions & Answers

Huawei Technologies user image Anonymous

posted on 25 May 2022

I applied via Referral and was interviewed in Dec 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Question put behalf on mentioned technology in resume
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. Question put ob Previous experience related
    • Add your answer
Round 4 - HR 

(1 Question)

  • Q1. Hr policies regarding
    • Add your answer

Technical Support Engineer Interview Questions & Answers

Tata Communications user image Janhavi Girase

posted on 8 Feb 2022

I applied via Naukri.com and was interviewed in Aug 2022. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Technical questions Profile related Last year Project
    • Add your answer
  • Q2. HR round questions
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Please check job description and job details then apply for it.

Customer Support Executive Interview Questions & Answers

Bharti Airtel user image Anonymous

posted on 9 Jan 2025

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
More than 8 weeks
Result
No response

I applied via Naukri.com and was interviewed before Jan 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Self Introduction
    • Add your answer
  • Q2. Experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Please share the New jobs
More about working at Ericsson
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#7 Best Large Company - 2022

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#22 Best Large Company - 2021

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Ericsson Interview FAQs

How many rounds are there in Ericsson Support Engineer interview?
Ericsson interview process usually has 5 rounds. The most common rounds in the Ericsson interview process are Technical, Resume Shortlist and One-on-one Round.
How to prepare for Ericsson Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Ericsson. The most common topics and skills that interviewers at Ericsson expect are HTML, microsoft, CRM, Data Management and Telecom.
What are the top questions asked in Ericsson Support Engineer interview?

Some of the top questions asked at the Ericsson Support Engineer interview -

  1. It's totally depends on looking for experienced or fresher.if fresher have to g...read more
  2. Telecom protocol,DB,li...read more
  3. Skills set should be confid...read more

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Ericsson Support Engineer Salary
based on 83 salaries
₹5.6 L/yr - ₹22.8 L/yr
97% more than the average Support Engineer Salary in India
View more details

Ericsson Support Engineer Reviews and Ratings

based on 10 reviews

4.2/5

Rating in categories

4.2

Skill development

4.5

Work-life balance

3.8

Salary

4.6

Job security

4.5

Company culture

3.9

Promotions

4.5

Work satisfaction

Explore 10 Reviews and Ratings
Support Engineer Jobs at Ericsson
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Mumbai

8-12 Yrs

Not Disclosed

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