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Equiniti Customer experience Executive Interview Questions and Answers

Updated 29 Jun 2024

Equiniti Customer experience Executive Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Take me through your profile?
  • Ans. 

    I have over 10 years of experience in customer experience management, with a focus on improving customer satisfaction and loyalty.

    • 10+ years of experience in customer experience management

    • Proven track record of improving customer satisfaction and loyalty

    • Strong communication and problem-solving skills

    • Experience implementing customer feedback programs

    • Proficient in CRM systems and data analysis

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Have good communication skills in English and Confidence while answering about yourself or the company.

Customer experience Executive Jobs at Equiniti

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Interview questions from similar companies

I applied via Recruitment Consulltant and was interviewed before Aug 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. What is demat and trading ac
  • Ans. 

    Demat and trading accounts are used for buying and selling securities in electronic form.

    • Demat account is used to hold securities in electronic form

    • Trading account is used to buy and sell securities

    • Demat account is mandatory for trading in the stock market

    • Trading account is linked to the bank account for seamless transactions

    • Both accounts are offered by depository participants and stockbrokers

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Learn basic knowledge about market....Start investment as soon as possible
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Basic Questions about Sales Knowledge
  • Q2. PVR Credit card Knowledge

Interview Preparation Tips

Topics to prepare for Kotak Securities Sales Executive interview:
  • Basic
Interview preparation tips for other job seekers - Easy Interview can attend walk in Interview
Overall Pay is good and Fat amount
Branch Staffing is Good

Interview Questionnaire 

4 Questions

  • Q1. Tell me about your self
  • Q2. Tell me about Hyderabd or Any City
  • Ans. 

    Hyderabad is a bustling city in southern India known for its rich history, delicious cuisine, and vibrant culture.

    • Hyderabad is the capital of the Indian state of Telangana.

    • It is home to many historical landmarks such as the Charminar and Golconda Fort.

    • The city is famous for its biryani, a spicy rice dish with meat or vegetables.

    • Hyderabad is also known for its IT industry, with many major companies having offices there.

    • ...

  • Answered by AI
  • Q3. Do have any idea about sales
  • Ans. 

    Yes, I have a good understanding of sales and its principles.

    • I have experience in sales and have consistently met or exceeded targets.

    • I understand the importance of building relationships with clients and identifying their needs.

    • I am familiar with various sales techniques such as consultative selling and solution selling.

    • I am comfortable with using CRM software to manage leads and track sales performance.

    • I am always lo...

  • Answered by AI
  • Q4. Do have any experience

I applied via Walk-in and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. About trading and securities

Interview Preparation Tips

Interview preparation tips for other job seekers - Do all enquiries before joining and discuss everything with HR. Post joining this will be a problem

I applied via Recruitment Consultant and was interviewed before Mar 2019. There were 4 interview rounds.

Interview Questionnaire 

6 Questions

  • Q1. About yourself.
  • Q2. About customer service.
  • Q3. About previous work experience and reasons for leaving previous job.
  • Q4. Languages known.
  • Ans. 

    I am fluent in English and Spanish.

    • Fluent in English and Spanish

    • Able to communicate effectively in both languages

  • Answered by AI
  • Q5. Oral test for language proficiency.
  • Q6. Skill sets like proficiency in MS office suite, etc.

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare answers according to your function because i was interviewed for call center and questions may vary for others...

I applied via Naukri.com and was interviewed before May 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Do I've any prior customer service experience?

Interview Preparation Tips

Interview preparation tips for other job seekers - Guys there are certain valuable things and skills which are inborn or you have learnt through your lifetime. Try to properly identify that and just capitalize it.

I applied via Walk-in and was interviewed in Feb 2022. There were 3 interview rounds.

Round 1 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Tell me about yourself.
Round 2 - One-on-one 

(1 Question)

  • Q1. About Previous experiece
Round 3 - One-on-one 

(1 Question)

  • Q1. What are my skills like computer skills and many more

Interview Preparation Tips

Interview preparation tips for other job seekers - Do complete study of financial market,equity, debentures,bonds

I applied via Company Website and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. What do you know about capital markets?
  • Ans. 

    Capital markets refer to the financial markets where long-term securities such as stocks and bonds are traded.

    • Capital markets are where companies and governments raise funds by issuing stocks and bonds

    • Investors buy and sell securities in the capital markets

    • Capital markets are regulated by government agencies such as the SEC in the US

    • Examples of capital markets include the New York Stock Exchange and NASDAQ

  • Answered by AI
Round 2 - One-on-one 

(1 Question)

  • Q1. How you will work when you have targets?
  • Ans. 

    I prioritize tasks and create a plan to achieve targets efficiently.

    • I break down the target into smaller achievable goals

    • I prioritize tasks based on their importance and urgency

    • I create a plan with deadlines and milestones

    • I regularly track progress and make adjustments if necessary

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't panic while giving answers. Just be confident and answer it all. They just just need people who will work in any condition
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. What is corporate action
  • Ans. 

    Corporate action refers to an event initiated by a publicly traded company that impacts its shareholders or securities.

    • Corporate actions can include dividends, stock splits, mergers, acquisitions, rights issues, and more

    • These actions can affect the value of securities, ownership structure, voting rights, and overall financial health of the company

    • Investors need to stay informed about corporate actions to make informed

  • Answered by AI
  • Q2. Tell me about NSDL
  • Ans. 

    NSDL stands for National Securities Depository Limited, which is the first and largest depository in India.

    • NSDL was established in 1996 to hold securities in electronic form.

    • It provides services related to dematerialization of securities, settlement of trades, and holding of securities in demat form.

    • NSDL facilitates investors to access their demat accounts through internet banking and mobile applications.

    • It is regulate...

  • Answered by AI

Equiniti Interview FAQs

How many rounds are there in Equiniti Customer experience Executive interview?
Equiniti interview process usually has 1 rounds. The most common rounds in the Equiniti interview process are HR.
How to prepare for Equiniti Customer experience Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Equiniti. The most common topics and skills that interviewers at Equiniti expect are Operations, Customer Experience, Customer Service, CRM and Continuous Improvement.

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Equiniti Customer experience Executive Interview Process

based on 2 interviews

Interview experience

4.5
  
Good
View more

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Equiniti Customer experience Executive Salary
based on 62 salaries
₹3.5 L/yr - ₹6.7 L/yr
42% more than the average Customer experience Executive Salary in India
View more details

Equiniti Customer experience Executive Reviews and Ratings

based on 13 reviews

3.4/5

Rating in categories

3.0

Skill development

3.5

Work-life balance

3.2

Salary

3.7

Job security

3.0

Company culture

2.6

Promotions

3.0

Work satisfaction

Explore 13 Reviews and Ratings
Customer Experience Executive

Chennai,

Bangalore / Bengaluru

1-4 Yrs

₹ 3.8675-6.5 LPA

Customer Experience Executive

Chennai

1-4 Yrs

₹ 3.8675-5.75 LPA

Customer Experience Executive

Bangalore / Bengaluru

1-4 Yrs

₹ 4.2-6.5 LPA

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