Epiroc Field Service Technician Interview Questions and Answers

Q1. What is the work process?
Ans. 
The work process involves diagnosing, troubleshooting, repairing, and maintaining equipment or systems to ensure optimal performance.
• Diagnosing issues by analyzing symptoms and using diagnostic tools

• Troubleshooting problems to identify root causes

• Repairing or replacing faulty components

• Performing regular maintenance to prevent breakdowns

• Testing equipment after repairs to ensure functionality
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Q2. What a level up working
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Q1. What a idea target archives
Ans. 
Target archives are specific goals or objectives that a service engineer aims to achieve.
• Identifying key performance indicators (KPIs) to measure success

• Setting realistic and achievable targets based on customer needs and company goals

• Regularly reviewing and adjusting targets to ensure continuous improvement
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Q2. What a idea target archives and level up
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The idea target archives and level up involve setting specific goals for improvement and growth.
• Set clear and achievable targets for improvement

• Regularly assess progress towards goals

• Implement strategies to level up skills or knowledge

• Seek feedback and adjust approach as needed
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Q3. What a management system
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A management system is a set of policies, processes, and procedures used by an organization to ensure that it can fulfill the tasks required to achieve its objectives.
• A management system helps to organize and streamline operations within an organization.

• It includes elements such as planning, organizing, leading, and controlling.

• Examples of management systems include ISO 9001 for quality management and ISO 14001 for env
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Q1. Elevator related
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Q2. Regarding servicing of VFDs
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Q1. Identification of error
Ans. 
By conducting thorough system analysis, testing, and utilizing diagnostic tools.
• Conduct thorough system analysis to understand the system's functionality and potential issues.

• Perform testing to identify any abnormalities or malfunctions in the system or equipment.

• Utilize diagnostic tools such as multimeters, oscilloscopes, and software programs to pinpoint errors.

• Review error logs and system documentation for clues on ...read more
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Q2. Repairing
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Q1. About back ground
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Q1. About family background
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Q1. Family inquiry or other
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Q2. Education baground
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Q1. Experience based Questions
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Q2. Plc and vfd or electrical system
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Q1. Oil and gas industry rotating equipments experience must
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Q2. Explain about pumps, fans , gearbox compressor motor generator
Ans. 
Pumps, fans, gearboxes, compressors, motors, and generators are essential components in various mechanical systems.
• Pumps are used to move fluids, such as water or oil, through a system.

• Fans are used to create airflow for cooling or ventilation purposes.

• Gearboxes are used to transmit power from one component to another at different speeds or torques.

• Compressors are used to increase the pressure of a gas, such as in air ...read more
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Q3. Explain data collection process
Ans. 
Data collection process involves gathering, recording, and storing information for analysis and decision-making.
• Identify the data needed for analysis

• Determine the method of data collection (surveys, interviews, observations, etc.)

• Collect data using appropriate tools and techniques

• Ensure data accuracy and reliability

• Store data securely for future reference

• Analyze collected data to draw conclusions and make decisions
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Q4. Explain team management & work management
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Q5. Explain condition monitoring all tools
Ans. 
Condition monitoring of tools involves regularly checking and analyzing the performance and health of tools to prevent breakdowns.
• Regularly inspect tools for signs of wear and tear

• Use sensors to monitor tool performance in real-time

• Analyze data collected to predict potential failures

• Implement preventive maintenance based on monitoring results
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Q1. Releted to technical about machine
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Q2. Technology about new model machine
Ans. 
The new model machine incorporates advanced technology for improved performance and efficiency.
• The new model machine features state-of-the-art sensors for real-time monitoring.

• It is equipped with a user-friendly interface for easy operation and troubleshooting.

• The machine utilizes machine learning algorithms for predictive maintenance.

• It has remote access capabilities for monitoring and control from anywhere.

• The new mo...read more
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Q1. Related to work
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Communication skill about the customer

About the machine troubleshooting

It is along with technical written

A topic they will given to us and we should talk it about 1 min

Q1. There two students sit each other back to back. One diagram will given one have to describe and another one have to draw hearing the describe & vice versa
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Q1. What id diode ?
Ans. 
A diode is an electronic component that allows current to flow in one direction and blocks it in the opposite direction.
• Diodes are made of semiconductor materials, such as silicon or germanium.

• They have two terminals: an anode (positive terminal) and a cathode (negative terminal).

• When a diode is forward-biased, it allows current to flow through it.

• When a diode is reverse-biased, it blocks the current.

• Diodes are commonl...read more
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Q2. Draw the diagram of diode
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A diode is a two-terminal electronic component that allows current to flow in one direction and blocks it in the opposite direction.
• A diode has an anode and a cathode terminal.

• It is represented by a triangle with a line at the base.

• The arrowhead of the triangle points towards the cathode terminal.

• The line at the base represents the anode terminal.

• The symbol of a diode is often accompanied by its part number or label.
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Q3. Compare conductor insulator semiconductor
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Conductor, insulator, and semiconductor are materials with different electrical conductivity properties.
• Conductor: Materials that allow the flow of electric current easily. Examples: copper, aluminum.

• Insulator: Materials that do not allow the flow of electric current. Examples: rubber, glass.

• Semiconductor: Materials with intermediate conductivity. Examples: silicon, germanium.
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