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Emids Technologies Limited Senior Product Support Engineer Interview Questions and Answers

Updated 25 Feb 2024

Emids Technologies Limited Senior Product Support Engineer Interview Experiences

1 interview found

Senior Product Support Engineer Interview Questions & Answers

user image Anonymous

posted on 25 Feb 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
    • Add your answer
  • Q2. What is github , clone repository , issue faced in production , whhat is process followed in you last company
  • Ans. 

    GitHub is a platform for version control and collaboration, clone repository is copying a repository, issue faced in production is a problem occurring in the live environment, process followed in last company is the steps taken to address issues.

    • GitHub is a web-based platform for version control using Git

    • Cloning a repository means making a copy of it on your local machine

    • Issues faced in production refer to problems occ...

    • Answered by AI
    Add your answer

Skills evaluated in this interview

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Interview questions from similar companies

Senior Support Engineer Interview Questions & Answers

Xoriant user image Anonymous

posted on 20 Dec 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Nov 2024. There were 3 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. Jira Administration roles
    • Add your answer
  • Q2. Dashboard configuration
    • Add your answer
Round 2 - Technical 

(2 Questions)

  • Q1. Jira project configurations and dashboards
    • Add your answer
  • Q2. Migration of projects from server to cloud
  • Ans. 

    Migration of projects from server to cloud involves planning, testing, and executing the transfer of data and applications.

    • Assess the current server setup and identify all projects and data to be migrated

    • Choose a suitable cloud provider and plan the migration process

    • Test the migration process with a small project before moving larger ones

    • Ensure data security and compliance during the migration

    • Update any necessary confi

    • Answered by AI
    Add your answer
Round 3 - HR 

(2 Questions)

  • Q1. Jira project configuration
  • Ans. 

    Jira project configuration involves setting up workflows, issue types, fields, permissions, and notifications.

    • Define issue types (e.g. bug, task, story)

    • Create custom fields to capture specific information

    • Set up workflows to define the lifecycle of an issue

    • Configure permissions to control who can view and edit issues

    • Manage notifications to keep stakeholders informed

    • Answered by AI
    Add your answer
  • Q2. Migrations
    • Add your answer

Application Support Engineer Interview Questions & Answers

Brillio user image Anonymous

posted on 5 Dec 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Nov 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

Aptitude and coding round

Round 2 - Group Discussion 

Power of imagination topic

Round 3 - Technical 

(2 Questions)

  • Q1. Introduce yourself
  • Ans. 

    I am a dedicated and experienced Application Support Engineer with a strong background in troubleshooting and resolving technical issues.

    • Over 5 years of experience in providing technical support for various applications

    • Proficient in diagnosing and resolving software and hardware issues

    • Skilled in analyzing system logs and performance metrics to identify root causes of problems

    • Excellent communication skills to effectivel...

    • Answered by AI
    Add your answer
  • Q2. What do you know about the role and responsibilities
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Should be strong in communication

Senior Application Support Engineer Interview Questions & Answers

Iris Software user image Anonymous

posted on 2 May 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Apr 2024. There were 4 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Brief about yourself. Projects you been into. Why you would like to change the organisation? What made you feel to opt Iris Software?
    • Add your answer
Round 2 - Technical 

(1 Question)

  • Q1. Monitoring tools like JIRA, Splunk, Servicenow. Cases and CRM tools like Salesforce, Dynamics 365, and any other. SQL queries. Logs collection and reading. Application validation and other patching activit...
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. Some Python basics. Some power shell scripting questions. Networking basics. Azure Monitoring.
    • Add your answer
Round 4 - Case Study 

Case study of projects that you been into previously and how will you counter the cases and proactive cases to the prioritise Incidents.

Interview Preparation Tips

Interview preparation tips for other job seekers - Overall experience was good, neither too difficult nor too easy. It was good 👍

Application Support Engineer Interview Questions & Answers

QualityKiosk Technologies user image Anonymous

posted on 18 Jul 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Ask about your projects and what language you have learn ( besic question )
    • Add your answer
  • Q2. Are able to travel accros navi mumbai and mumbai region as per client location and shift are compulsary to follow
    • Add your answer
Round 2 - HR 

(1 Question)

  • Q1. Same quesiton regarding traveling and work in shift
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - they say it is an application support role but some candidate say they put you in application monitoring role

Senior Support Engineer Interview Questions & Answers

ThoughtWorks user image Anonymous

posted on 2 Jun 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Coding Test 

Great coding test. provided a code base and was asked to find bugs in the code.

Round 2 - HR 

(1 Question)

  • Q1. Final HR round discussion to check leadership and team spirit
    • Add your answer

Senior Application Support Engineer Interview Questions & Answers

GEP Worldwide user image Sanket Patil

posted on 10 Jul 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Jan 2023. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Email writing , problem solving approach
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Resume related questions to understand scope of work
    • Add your answer
Round 4 - One-on-one 

(1 Question)

  • Q1. Career related questions, situation oriented questions
    • Add your answer
Round 5 - One-on-one 

(1 Question)

  • Q1. Manager interview to know the candidate experience and expectations
    • Add your answer

Production Support Engineer Interview Questions & Answers

Wissen Technology user image Saroj Kumar Das

posted on 7 Feb 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Jan 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Coding Test 

You have to match up the options as per the given questions with the given time period after which your test will be end automatically and your selected options for the given questions will get submitted automatically .

Round 3 - Technical 

(2 Questions)

  • Q1. Questions about join, subquery .
    • Add your answer
  • Q2. You will be given to fetch data from tables and you have to write a query for that to fetch data .
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to make understand your answer fully to your interviewer and be confident while you answer.

Senior Support Engineer Interview Questions & Answers

Incedo user image Anonymous

posted on 26 Feb 2022

I applied via Referral and was interviewed in Jan 2022. There were 3 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. A discussion with manager to check background and basic technical knowledge related to job profile
    • Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. Again a more technical round, more details about myself and experience.Especially my knowledge about linux, server and incident
    • Add your answer
Round 3 - Technical 

(2 Questions)

  • Q1. Linux command line and all of my knowledge till date in technical and logical and situation handling questions
    • Add your answer
  • Q2. Gave all of my linux knowledge till that day and was confident and especially they were impressed due to my relaxed and confident nature.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be relaxed, there is nothing to loose.I know it's tough to not have that nervousness when you have less opportunity but there is no option apart from being calm, otherwise you will not be able to answer questions.Just show how much positive you are and show 100% committment to any task given to you and be honest .If you dont know then just say that you dont know the answer, there is no harm in it.
Even if you dont get selected, you will.learn and improve mistakes.
Best of luck.

Production Support Analyst Interview Questions & Answers

Xoriant user image Anonymous

posted on 22 Jun 2021

I applied via Recruitment Consultant and was interviewed in May 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. How to check if any job failed & steps. Concept of ITIL
  • Ans. 

    To check if any job failed, we can use monitoring tools and logs. ITIL recommends incident management process.

    • Use monitoring tools like Nagios, Zabbix, etc. to check job status

    • Check logs for any error messages or exceptions

    • ITIL recommends following the incident management process to resolve the issue

    • Incident management process includes identifying, logging, categorizing, prioritizing, diagnosing, resolving, and closing

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It was funny interview. I told him i have L1&L2 application / production support exp. Interviewer don't know what is L1&L2 responsibility. He is expected "review logs" from my answer, it is very basic step. He don't know how to interview 9 yrs exp guy.

Skills evaluated in this interview

More about working at Emids Technologies Limited

Emids Technologies Limited Interview FAQs

How many rounds are there in Emids Technologies Limited Senior Product Support Engineer interview?
Emids Technologies Limited interview process usually has 1 rounds. The most common rounds in the Emids Technologies Limited interview process are One-on-one Round.
How to prepare for Emids Technologies Limited Senior Product Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Emids Technologies Limited. The most common topics and skills that interviewers at Emids Technologies Limited expect are .NET, Access Management, Application Support, DevOps and L3.

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Emids Technologies Limited Senior Product Support Engineer Interview Process

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Interview experience

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