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ThoughtWorks

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ThoughtWorks Senior Support Engineer Interview Questions and Answers

Updated 2 Jun 2024

ThoughtWorks Senior Support Engineer Interview Experiences

1 interview found

Senior Support Engineer Interview Questions & Answers

user image Anonymous

posted on 2 Jun 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Coding Test 

Great coding test. provided a code base and was asked to find bugs in the code.

Round 2 - HR 

(1 Question)

  • Q1. Final HR round discussion to check leadership and team spirit
    • Add your answer

Top trending discussions

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Salary Discussions, Hike & Promotions
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fathersahaab
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AmbitionBox
New Job, Higher Pay, Now I’m Feeling Awkward
I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!
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Interview questions from similar companies

Technical Support Engineer Interview Questions & Answers

Unisys user image Anonymous

posted on 6 Jun 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Dec 2023. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Introduce more about yourself?
    • Add your answer
Round 2 - Technical 

(1 Question)

  • Q1. How to troubleshoot office issue?
  • Ans. 

    To troubleshoot office issues, start by identifying the problem, checking for common solutions, and seeking help from colleagues or IT support if needed.

    • Identify the specific issue or error

    • Check for common solutions such as restarting the software or computer

    • Consult colleagues or IT support for assistance if needed

    • Answered by AI
    Add your answer

Technical Support Engineer Interview Questions & Answers

Unisys user image Vijayakumar Yuvaraj

posted on 20 Oct 2023

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Blue screen of Dead
  • Ans. 

    Blue screen of Death is a Windows error screen that appears when the system encounters a critical error.

    • BSOD is a stop error screen that indicates a system crash or failure.

    • It usually includes an error code and information about the cause of the crash.

    • Common causes of BSOD include hardware issues, driver conflicts, and software errors.

    • Answered by AI
    Add your answer
  • Q2. There are so many BSOD issues available. please check in internet for the result.
    • Add your answer
Round 3 - Technical 

(2 Questions)

  • Q1. What are the Printer issue
  • Ans. 

    Printer issues can range from connectivity problems to paper jams and print quality issues.

    • Common printer issues include connectivity problems, paper jams, print quality issues, and driver errors.

    • Troubleshooting steps may include checking connections, clearing paper jams, adjusting print settings, and updating drivers.

    • Examples of printer issues include printer not responding, paper getting stuck in the printer, faded o...

    • Answered by AI
    Add your answer
  • Q2. Printer related issue
    • Add your answer
Round 4 - HR 

(2 Questions)

  • Q1. Salary discussion
    • Add your answer
  • Q2. Salary discussion done on this round.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Please dont give up until you get job.

Desktop Support Engineer Interview Questions & Answers

TEKsystems user image Anonymous

posted on 14 Aug 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Tell us about yourself
  • Ans. 

    I am a dedicated and experienced Desktop Support Engineer with a passion for troubleshooting and resolving technical issues.

    • Over 5 years of experience in providing desktop support to end users

    • Proficient in diagnosing and resolving hardware and software issues

    • Strong communication skills to effectively communicate with users and IT teams

    • Certified in ITIL and CompTIA A+

    • Experience in setting up and configuring new hardware

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Test

Technical Support Engineer Interview Questions & Answers

TEKsystems user image Nikhil Krishna

posted on 10 Nov 2022

I applied via Approached by Company and was interviewed in May 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. HR would ask you questions regarding your previous work experience. They would ask questions regarding your stability to continue in this job. They would also ask questions to check your control over the l...
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. They can ask questions regarding active directories and network troubleshooting.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident with your skills and you will get the job.

Technical Support Engineer Interview Questions & Answers

Unisys user image Tejaravi Maddi

posted on 1 Nov 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Nov 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Basic questions related to system operations
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. General discussion about my past experiences
    • Add your answer

Technical Support Engineer Interview Questions & Answers

HTC Global Services user image Anonymous

posted on 1 Oct 2022

I applied via Referral and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. Finnone master activity
  • Ans. We have support finnone master as per business requirement
    • Answered Anonymously
    Add your answer
  • Q2. LOS production support,
  • Ans. We have handle all LOS issue and taken necessary action my end as well co ordinate with vendor
    • Answered Anonymously
    Add your answer
  • Q3. LMS production support
  • Ans. Reschedule cases,knock off,manual advice,closer cases,add and modified applicant, co applicant and guarentor,mobile number change request,service branches change,downsize cases LOS and LMS
    • Answered Anonymously
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Finnone master,Los and LMS support technical support pan india

Technical Support Engineer Interview Questions & Answers

Unisys user image Anonymous

posted on 26 Jun 2021

I applied via Recruitment Consultant and was interviewed in Dec 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Technical knowledge
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Fluent english

Technical Support Engineer Interview Questions & Answers

HTC Global Services user image Anonymous

posted on 19 Feb 2021

Interview Questionnaire 

1 Question

  • Q1. How to grow up myself
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I dnt have tell advice because each and every one unique situation to face interview not for same.. if you have enthusiastic impress to interview er .. let start your own way.. that it

Technical Support Engineer Interview Questions & Answers

Unisys user image Anonymous

posted on 9 Mar 2022

I applied via Referral and was interviewed before Mar 2021. There was 1 interview round.

Round 1 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. Share details of your previous job.
    • Add your answer
  • Q3. Why are you looking for a change?
    • Add your answer
  • Q4. Tell me about yourself.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident while answering the questions
More about working at ThoughtWorks
golden leaf award

#2 Best Mid-Sized IT/ITES Company - 2022

golden leaf award

ThoughtWorks Interview FAQs

How many rounds are there in ThoughtWorks Senior Support Engineer interview?
ThoughtWorks interview process usually has 2 rounds. The most common rounds in the ThoughtWorks interview process are Coding Test and HR.

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