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Embibe Customer Service Executive Interview Questions and Answers for Experienced
Embibe Customer Service Executive Interview Experiences for Experienced
1 interview found
Interview Questionnaire
1 Question
- Q1. About previous experience and introduction, they ask like that familiar with to work online environment.
Interview Preparation Tips
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Customer Service Executive Interview Questions & Answers
Mahindra Logistics
Anonymous
posted on 25 May 2018
Interview Questionnaire
1 Question
- Q1. Documentation And Basic Knowledge Of Computer,,Data Entry,R - Logic And Rfa
Interview Preparation Tips
Experience: Freight Forwarding ,Traffic,Warehouse,data entry marketing
I applied via Walk-in and was interviewed before Nov 2020. There was 1 interview round.
Interview Questionnaire
4 Questions
- Q1. Inward and outward operation
- Q2. Staff management
- Q3. Inventory management
- Q4. Transporting operation
Interview Preparation Tips
I applied via Referral and was interviewed before Apr 2021. There was 1 interview round.
(2 Questions)
- Q1. How you fit yourself as service person
- Ans.
I fit myself as a service person by being empathetic, proactive, and solution-oriented.
I have a natural ability to understand and connect with customers' needs and emotions.
I take the initiative to anticipate and address customer concerns before they become problems.
I focus on finding practical and effective solutions to ensure customer satisfaction.
I actively listen to customers, validate their concerns, and provide c...
- Q2. How first can you adjust yourself to a new job if you get a 1 day notice
- Ans.
I can quickly adjust to a new job with a 1-day notice by being proactive and adaptable.
I would immediately gather all necessary information about the job and company
I would prioritize tasks and create a plan to ensure a smooth transition
I would seek guidance from colleagues or supervisors to understand expectations
I would focus on building relationships with team members and customers
I would stay positive and maintain ...
Interview Preparation Tips
I applied via Other and was interviewed in Jan 2018. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. They asked only my previous job profile and my role.
Interview Preparation Tips
Experience: They desperately needed a guy who's profile matching there requirement, so they selected me.
General Tips: There was nothing tough going there because they asked only that what I am doing with current employer.
Skills: Body Language
Duration: <1 week
I applied via Walk-in and was interviewed before Nov 2020. There was 1 interview round.
Interview Questionnaire
4 Questions
- Q1. Inward and outward operation
- Q2. Staff management
- Q3. Inventory management
- Q4. Transporting operation
Interview Preparation Tips
Senior Executive Interview Questions & Answers
Shadowfax Technologies
Anonymous
posted on 12 Oct 2020
I applied via Naukri.com and was interviewed in Sep 2020. There were 5 interview rounds.
Interview Questionnaire
5 Questions
- Q1. Logistics Operation Dispatch Case scenario Topic
- Q2. How to handle angry Client's
- Ans.
Listen actively, empathize, apologize, offer solutions, and follow up.
Listen actively to the client's concerns and let them vent their frustrations.
Empathize with the client's situation and acknowledge their feelings.
Apologize for any inconvenience caused and take responsibility for the issue.
Offer solutions to resolve the problem and ask for their input.
Follow up with the client to ensure their satisfaction and build
- Q3. How is you Hindi speaking level of communication?
- Q4. About last company?
- Q5. Knowledge on handling teammates
Interview Preparation Tips
Customer Care Executive Interview Questions & Answers
Shadowfax Technologies
Anonymous
posted on 25 Jan 2022
I applied via Apna Jobs and was interviewed in Jul 2021. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. He asked me tell about ur self and how many languages you know and he asked me you know how to handle with the customers .
- Q2. I just told him my self introduction and i know 3languages hindi,telugu,english and i replied to him i know how to handle customers and i have experience with the customers aswell and i hope i will never d...
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed in Aug 2023. There was 1 interview round.
(5 Questions)
- Q1. Tell me About Yourself?
- Q2. What you know about Paytm company?
- Q3. V lock-up and H look up
- Q4. Where do you see yourself in 5 Years?
- Q5. What's your weekness?
I applied via Walk-in and was interviewed in Oct 2021. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. Any experience in inward and outward operation
- Q2. Inventory management
- Q3. Office staff management
Interview Preparation Tips
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