Embibe Customer Service Executive Interview Questions and Answers

Q1. How you fit yourself as service person
Ans. 
I fit myself as a service person by being empathetic, proactive, and solution-oriented.
• I have a natural ability to understand and connect with customers' needs and emotions.

• I take the initiative to anticipate and address customer concerns before they become problems.

• I focus on finding practical and effective solutions to ensure customer satisfaction.

• I actively listen to customers, validate their concerns, and provide c...read more
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Q2. How first can you adjust yourself to a new job if you get a 1 day notice
Ans. 
I can quickly adjust to a new job with a 1-day notice by being proactive and adaptable.
• I would immediately gather all necessary information about the job and company

• I would prioritize tasks and create a plan to ensure a smooth transition

• I would seek guidance from colleagues or supervisors to understand expectations

• I would focus on building relationships with team members and customers

• I would stay positive and maintain ...read more
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Q1. Skills of current company
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Q2. Language test and communication skills
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Q1. Tell me About Yourself?
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Q2. What you know about Paytm company?
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Q3. V lock-up and H look up
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Q4. Where do you see yourself in 5 Years?
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Q5. What's your weekness?
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Q1. Where do you see yourself in 5 years?
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About myself and my skills
Knowledge about my work experience, sap t- code , sap article moving

Team relationship
Manage your team in warehouse operations

Q1. Work together and will service and profitability shortly.
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Q2. Fullfil the requirement without any challenges. We will manage the work for provit
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We will work together without any problem