Eenadu Television Customer Support Associate Interview Questions and Answers

Who do you handal an educated customer and uneducated customer

Q1. What do you know about technology?
Ans. 
I have a good understanding of technology and keep myself updated with the latest advancements.
• I am proficient in using various software and applications.

• I have knowledge of different operating systems such as Windows, MacOS, and Linux.

• I am familiar with basic coding languages like HTML, CSS, and JavaScript.

• I have experience in troubleshooting technical issues and providing solutions.

• I keep myself updated with the late...read more
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Q2. What do you think about our company?
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Q3. What can we do to increase our profit?
Ans. 
To increase profit, we can focus on increasing sales, reducing costs, and improving customer retention.
• Implement targeted marketing campaigns to attract new customers

• Streamline operations to reduce expenses

• Offer loyalty programs and incentives to retain existing customers

• Explore new revenue streams or partnerships

• Analyze and optimize pricing strategies

• Invest in employee training and development to improve customer serv...read more
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Q4. Why you want to get this job?
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Q5. What do you think about other company's?
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Q1. Why should i hire u?
Ans. 
I am the ideal candidate for the Customer Service Associate position because of my strong communication skills, problem-solving abilities, and passion for helping others.
• I have excellent verbal and written communication skills, which are essential for effectively assisting customers and resolving their issues.

• I am a quick thinker and have strong problem-solving abilities, allowing me to find solutions to customer conce...read more
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Q2. What are ur strengths and weaknesses
Ans. 
My strengths include communication skills, problem-solving abilities, and adaptability. My weaknesses include being too self-critical and sometimes taking on too much responsibility.
• Strengths: Communication skills

• Strengths: Problem-solving abilities

• Strengths: Adaptability

• Weaknesses: Being too self-critical

• Weaknesses: Taking on too much responsibility
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Q3. Tell me about ur self
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I am a dedicated and experienced customer service associate with a passion for helping others.
• I have worked in customer service for 5 years, providing support and resolving issues for customers.

• I am skilled in handling difficult customers and finding solutions to their problems.

• I have received multiple commendations from customers for my exceptional service.

• I am fluent in English, Spanish, and French, allowing me to as...read more
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Q4. Why u choose this role
Ans. 
I chose this role because I enjoy helping people and providing excellent customer service.
• I have always had a passion for helping others and solving problems.

• I have previous experience in customer service and enjoy interacting with customers.

• I am a good listener and have strong communication skills.

• I find satisfaction in resolving customer issues and ensuring their satisfaction.

• I am motivated by the opportunity to make
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Simple aptitude test which anyone can clear just do your best

Q1. Just explain about yourself
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Q1. R u fresher for this job
Ans. 
Yes, I am a fresher for this job.
• I have recently completed my education and this would be my first job in the customer care field.

• Although I am new to this role, I have excellent communication skills and a strong desire to learn and grow in this position.

• I am confident that my enthusiasm and dedication will make up for my lack of experience.
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Q2. Qualifications related asked
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Q1. Its thear a parmanent job
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Q1. What will the salary per month
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Q1. What the timing this job
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Q1. Whare will the job location
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Tataplay customer service related. Information shared for gd

Q1. Tell me about yourself?
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Q1. Tell me about yourself?
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Q2. Do You have any experience?
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