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Edge Business Solutions Customer Care Executive Interview Questions and Answers

Updated 13 Oct 2024

Edge Business Solutions Customer Care Executive Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Approached by Company and was interviewed in Sep 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. What is our role and responsibilities
  • Ans. 

    Customer Care Executives are responsible for providing excellent customer service and resolving customer issues.

    • Responding to customer inquiries and resolving complaints

    • Providing information about products or services

    • Handling customer feedback and escalations

    • Maintaining customer records and databases

    • Ensuring customer satisfaction and retention

  • Answered by AI
  • Q2. And when my interview fix
Round 2 - One-on-one 

(2 Questions)

  • Q1. What is the company package
  • Q2. And what is working time

Interview Preparation Tips

Interview preparation tips for other job seekers - Iwas apply job in naukri.com so hr response fast

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in May 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Tell me about yourself
  • Ans. Myself D.P Hari completed my b.tech it from rmd engineering college and also completed my diploma in multimedia and animation from arena animation
  • Answered Anonymously
  • Q2. Why did you choose this company
  • Ans. I choose this company as i had researched about this company on the internet and found good reviews from peers and also i also was gudied by magic bus an ngo for people who are differently abled and youngsters who are seeking job
  • Answered Anonymously
  • Q3. Whats your strength
  • Q4. How will you handle rude customers?
  • Ans. 

    I will remain calm, listen actively, empathize with the customer, and find a solution to their problem.

    • Remain calm and composed, even if the customer is being rude

    • Listen actively to understand the customer's concerns

    • Empathize with the customer and acknowledge their frustration

    • Find a solution to the customer's problem and offer alternatives if necessary

    • If the situation escalates, involve a supervisor or manager for assi

  • Answered by AI
  • Q5. What if I didn't select you

Interview Preparation Tips

Topics to prepare for Thinksynq Solutions Customer Care Executive interview:
  • Communication Skills
  • Interpersonal Skills
  • MS Office
Interview preparation tips for other job seekers - Stay calm and cool and Crack the interview
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Mar 2024. There were 2 interview rounds.

Round 1 - Group Discussion 

Why should we hire you for this job? Related questions!

Round 2 - Personal Interview 

(5 Questions)

  • Q1. Company related questions,our native,etc...
  • Q2. HR process,why should hire you?,what about your self etc...
  • Q3. Our campus related
  • Q4. College life related & school life
  • Q5. About located company

Interview Preparation Tips

Topics to prepare for Thinksynq Solutions Telecalling Executive interview:
  • HR Administration
Interview preparation tips for other job seekers - Learn your communication skills & improve your knowledge,
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. He asking self intro
  • Q2. Why you choose this felt
  • Ans. 

    I chose this field because of my passion for helping others and my strong communication skills.

    • Passion for helping others

    • Strong communication skills

    • Enjoy problem-solving and resolving issues

    • Previous experience in customer service roles

  • Answered by AI
Round 2 - Behavioral 

(1 Question)

  • Q1. How many years you will stay in this company
  • Ans. 

    I plan to stay with the company long-term as I am committed to growing and contributing to its success.

    • I am dedicated to my career and value stability in my job

    • I see potential for growth and advancement within the company

    • I believe in the company's mission and values

    • I am committed to building strong relationships with colleagues and customers

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and come to attend the interview. This is call center work so main advice you speak very well any languages that only important.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Feb 2024. There were 2 interview rounds.

Round 1 - Group Discussion 

They check our communication skill

Round 2 - HR 

(3 Questions)

  • Q1. Check oru background verification
  • Q2. Tell me about your self
  • Q3. Salary exception

Interview Preparation Tips

Interview preparation tips for other job seekers - Can you try job portal
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Aug 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell about yourself
  • Q2. Talk about something last seen movies or about your college life like that

Interview Preparation Tips

Topics to prepare for Thinksynq Solutions Customer Service Executive interview:
  • English communication
Interview preparation tips for other job seekers - It's a pretty good company for a fresher to improve your communication skills
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
-

I applied via Walk-in and was interviewed before Sep 2023. There were 2 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. Selfintroduction
  • Q2. Which languages you know
  • Ans. 

    I am fluent in English, Spanish, and French.

    • English

    • Spanish

    • French

  • Answered by AI
  • Q3. Before you are worked in any company
Round 2 - HR 

(2 Questions)

  • Q1. Before you are worked in another company
  • Q2. Why you are selected this job
  • Ans. 

    I am selected for this job because of my strong communication skills, problem-solving abilities, and previous experience in customer support.

    • Strong communication skills demonstrated through previous roles in customer service

    • Proven ability to solve customer issues efficiently and effectively

    • Previous experience in a similar role, showcasing my understanding of customer support best practices

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Fluent English
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Jun 2024. There were 2 interview rounds.

Round 1 - Group Discussion 

Check the communication skill

Round 2 - Listening skill 

(2 Questions)

  • Q1. They are checking your communication skill
  • Q2. They are checking your listening and verbal skills

Interview Preparation Tips

Interview preparation tips for other job seekers - It is night shift
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Aug 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Concrete mix ratio? What is the ratio of M200 ?
  • Ans. 

    The ratio of M200 concrete mix is 1:2:4 (cement:sand:aggregate).

    • M200 concrete mix ratio is 1:2:4 (cement:sand:aggregate)

    • This means for every 1 part of cement, there are 2 parts of sand and 4 parts of aggregate

    • For example, for a 1 cubic meter of M200 concrete mix, you would need 0.25 cubic meters of cement, 0.5 cubic meters of sand, and 1 cubic meter of aggregate

  • Answered by AI
  • Q2. Field test for cement
  • Ans. No lumbs should be found in cement, manufacturers date etc
  • Answered by Shubham Mahadev Redkar
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Mar 2023.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Introduction and earlier work experience and what was the reson for leaving the earlier job.
  • Q2. Then I had the VC Interview with the Zonal Head

Interview Preparation Tips

Topics to prepare for Cholamandalam MS Risk Services Senior Executive interview:
  • Traffic Signal
  • Road safety
  • What is the sign of warning
  • Vehicle inspection
  • Tool box talk
  • MSMQ
Interview preparation tips for other job seekers - Always be prepare for the introduction and preparr everything nicely from your resume. And secondly prepare the answer for the question which will come from the post that you are applies for. ie, what is your ealier experience, how much knowledge, about the relates post.

Edge Business Solutions Interview FAQs

How many rounds are there in Edge Business Solutions Customer Care Executive interview?
Edge Business Solutions interview process usually has 2 rounds. The most common rounds in the Edge Business Solutions interview process are HR and One-on-one Round.
How to prepare for Edge Business Solutions Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Edge Business Solutions . The most common topics and skills that interviewers at Edge Business Solutions expect are Communication Skills, Customer Service, Convincing Power, Customer Handling and Customer Support Operations.

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Edge Business Solutions Customer Care Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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Edge Business Solutions Customer Care Executive Salary
based on 9 salaries
₹2.2 L/yr - ₹3 L/yr
At par with the average Customer Care Executive Salary in India
View more details

Edge Business Solutions Customer Care Executive Reviews and Ratings

based on 2 reviews

1.4/5

Rating in categories

1.3

Skill development

1.4

Work-life balance

3.0

Salary

3.1

Job security

1.3

Company culture

1.3

Promotions

1.3

Work satisfaction

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