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Ecom Express Customer Care Executive Interview Questions and Answers

Updated 30 May 2023

Ecom Express Customer Care Executive Interview Experiences

1 interview found

Customer Care Executive Interview Questions & Answers

user image sajesh K S

posted on 30 May 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before May 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Basic questions
    • Add your answer
  • Q2. Self introduction
    • Add your answer
Round 3 - One-on-one 

(2 Questions)

  • Q1. About previous job and will be taking by the manager may be RM
    • Add your answer
  • Q2. Self and about the company
    • Add your answer
Round 4 - Aptitude Test 

GK and Mathematical. General knowledge about the logistics too

Interview Preparation Tips

Topics to prepare for Ecom Express Customer Care Executive interview:
  • About company
Interview preparation tips for other job seekers - Be positive and attend confidently

Top trending discussions

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Interview Tips & Stories
2w
amanchoudhari
Verified Icon
·
student at
Pune Institute of Computer Technology, Pune
SAP Labs Interview Experience | On-Campus | SAP Basis Consultant
I participated in SAP Labs' 2025 placement drive at Pune Institute of Computer Technology (PICT) for the SAP Basis Consultant role. The process included three rounds: an aptitude + CS fundamentals test, a group discussion (GD), and a technical + HR interview. In the GD, I confidently initiated the discussion on "Being Famous vs Being Knowledgeable," supporting my points with examples. During the interview, I discussed my resume, internship experience with Node.js, PostgreSQL, and Prisma ORM, and machine learning models like Random Forest Regression. I also explained my problem-solving approach and adaptability to new technologies. I was one of the five students selected, and it was a great learning experience. My advice to future aspirants: Be thorough with your resume, practice aptitude and CS fundamentals, and work on communication skills. #Experiences #interviewexperiences #Experiences-QnA
Got a question about Ecom Express?
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Interview questions from similar companies

Customer Care Executive Interview Questions & Answers

FedEx Express user image S999l

posted on 17 Jun 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in May 2024. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Tell me what you know about fedex
    • Add your answer

Customer Care Executive Interview Questions & Answers

Blue Dart Express user image Anonymous

posted on 18 Aug 2023

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Jan 2023. There were 2 interview rounds.

Round 1 - Worked 

(1 Question)

  • Q1. Tell me about yourself
    • Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I worked one year two months, pathetic work culture, management is pathetic.

Customer Care Executive Interview Questions & Answers

FedEx Express user image Anonymous

posted on 14 Jun 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Jun 2023. There was 1 interview round.

Round 1 - Aptitude Test 

Questions about states

Customer Care Executive Interview Questions & Answers

Maersk user image Anonymous

posted on 27 Feb 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
More than 8 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Asked about previous job
    • Add your answer

Customer Care Executive Interview Questions & Answers

Blue Dart Express user image Anonymous

posted on 7 Dec 2022

I applied via Company Website and was interviewed before Dec 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Work experience Compeny name
    • Add your answer
  • Q2. How much salary monthly
    • Add your answer
  • Q3. Work catagory and language
    • Add your answer
  • Q4. Okay all the best keep it
    • Add your answer
  • Q5. My company is explaining 20k salary
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Aney Hard work iam ready
Hard work is most important

Customer Care Executive Interview Questions & Answers

Maersk user image Anonymous

posted on 16 Jan 2022

Interview Questionnaire 

1 Question

  • Q1. What do you see urself in the next 5 years?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - make it relevant to the position you are applying for

Customer Care Executive Interview Questions & Answers

FedEx Express user image Anonymous

posted on 2 Jan 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jan 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

Test about general knowledge and information about logistics in general

Round 2 - One-on-one 

(2 Questions)

  • Q1. Education qualification and management?
    • Add your answer
  • Q2. Explanation of a scenario based
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and be honest with your work you shall be treated good by the company

Customer Care Executive Interview Questions & Answers

Blue Dart Express user image Anonymous

posted on 16 Jan 2021

Interview Questionnaire 

1 Question

  • Q1. Why u have choosen customer support rather than the remaining feilds
    • Add your answer

Customer Care Executive Interview Questions & Answers

FedEx Express user image Anonymous

posted on 27 Jun 2022

I applied via Referral and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me something about your self and job profile
    • Add your answer
Round 2 - HR 

(1 Question)

  • Q1. Tell me something about your self and job profile
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Knowledge about the company and customer service knowledge
More about working at Ecom Express
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#8 Best Tech Startup - 2022

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#4 Best Tech Startup - 2021

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#2 Best Large Internet Company - 2021

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Ecom Express Interview FAQs

How many rounds are there in Ecom Express Customer Care Executive interview?
Ecom Express interview process usually has 4 rounds. The most common rounds in the Ecom Express interview process are Resume Shortlist, HR and One-on-one Round.
What are the top questions asked in Ecom Express Customer Care Executive interview?

Some of the top questions asked at the Ecom Express Customer Care Executive interview -

  1. About previous job and will be taking by the manager may be...read more
  2. Basic questi...read more

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Ecom Express Customer Care Executive Salary
based on 15 salaries
₹1.1 L/yr - ₹4 L/yr
7% less than the average Customer Care Executive Salary in India
View more details

Ecom Express Customer Care Executive Reviews and Ratings

based on 7 reviews

4.7/5

Rating in categories

4.7

Skill development

4.6

Work-Life balance

4.2

Salary & Benefits

3.1

Job Security

3.8

Company culture

4.1

Promotions/Appraisal

4.3

Work Satisfaction

Explore 7 Reviews and Ratings
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