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I applied via Approached by Company and was interviewed in Feb 2023. There were 3 interview rounds.
Regarding me job related questions
posted on 15 Jun 2021
As a Collection Officer, I deal with customers by maintaining a professional and empathetic approach.
Listen actively to understand the customer's concerns and needs.
Maintain a calm and patient demeanor, even in challenging situations.
Provide clear and concise explanations of payment options and consequences.
Offer assistance and explore possible solutions to help customers resolve their outstanding debts.
Follow up with ...
posted on 29 May 2022
I applied via Referral and was interviewed before May 2021. There was 1 interview round.
I applied via Naukri.com and was interviewed before Dec 2020. There were 4 interview rounds.
I applied via Referral and was interviewed before Mar 2023. There was 1 interview round.
Value addition to Annapurna Finance Pvt Ltd includes expanding services, improving customer experience, increasing profitability, and enhancing brand reputation.
Introducing new financial products and services to cater to a wider range of customers
Implementing technology solutions to streamline processes and improve efficiency
Enhancing customer service through training programs and feedback mechanisms
Increasing profitab...
Dealing with customers involves active listening, empathy, problem-solving, and effective communication.
Listen actively to understand customer needs and concerns
Show empathy and understanding towards customer's situation
Offer solutions or alternatives to address customer issues
Communicate clearly and professionally at all times
Follow up to ensure customer satisfaction
posted on 29 Jul 2021
posted on 23 Feb 2022
posted on 16 Apr 2024
I was interviewed before Apr 2023.
based on 1 interview
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