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DTDC Express Customer Support Executive Interview Questions and Answers for Experienced

Updated 9 Mar 2024

DTDC Express Customer Support Executive Interview Experiences for Experienced

1 interview found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - One-on-one 

(5 Questions)

  • Q1. One round selection
  • Q2. Best Invarment company
  • Q3. Good salary company
  • Q4. Good promotion company
  • Q5. Support this company

Interview Preparation Tips

Topics to prepare for DTDC Express Customer Support Executive interview:
  • Sales Executive Activities
Interview preparation tips for other job seekers - Any department

Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. Normal questions

Interview Preparation Tips

Round: Test
Experience: Aptitudes and grammer

Round: Operation manger
Experience: Stability and about your experience

I applied via Naukri.com and was interviewed in Nov 2020. There were 6 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. Past working experience
  • Q2. Work knowledge
  • Q3. Mental Ability
  • Q4. Flexibility
  • Q5. Some genral questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Face interview without any hesitation interviewer are so polite HR team are too good

I applied via Referral and was interviewed before Jan 2021. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. About work details and personal details
  • Q2. Experience tell him about myself at all
Round 2 - Assignment 

Its a on-line assignment

Interview Preparation Tips

Interview preparation tips for other job seekers - All the answer give properly and try to understand what needs your employers.

I applied via Referral and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Question related to quant
  • Q2. Question related to Excel like h lookup, v lookup, tablets etc

Interview Preparation Tips

Interview preparation tips for other job seekers - Candidate should have good experience into Excel and should have good command on number.
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

About sale

Round 3 - HR 

(2 Questions)

  • Q1. Why are you looking for a change?
  • Q2. Where do you see yourself in 5 years?

Interview Preparation Tips

Interview preparation tips for other job seekers - All the best easy hiring process
Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself.
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell us about logistics industry
  • Ans. 

    Logistics industry involves the planning, implementation, and control of the movement of goods and services from one place to another.

    • It includes transportation, warehousing, inventory management, and packaging.

    • Logistics companies use technology to optimize supply chain operations.

    • E-commerce has led to a boom in the logistics industry.

    • Globalization has increased the demand for logistics services.

    • Examples of logistics c

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Learn about logistics industry first
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 
Round 3 - HR 

(5 Questions)

  • Q1. Why should we hire you?
  • Q2. Why are you looking for a change?
  • Q3. Where do you see yourself in 5 years?
  • Q4. What are your strengths and weaknesses?
  • Q5. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Dont mind but now as per all over company before required references without references single company nit hired i dont why but this is fact
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Assignment 
Round 3 - HR 

(8 Questions)

  • Q1. What are your strengths and weaknesses?
  • Q2. Where do you see yourself in 5 years?
  • Q3. Why are you looking for a change?
  • Q4. Why should we hire you?
  • Q5. Share details of your previous job.
  • Q6. What is your family background?
  • Q7. What are your salary expectations?
  • Q8. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Company required references for above positions not for experience

I applied via Company Website and was interviewed in Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Aptitude Test 

Skills operation incharge inbound inventory outbound return department
Line haul related questions
B2B and B2C service

Interview Preparation Tips

Interview preparation tips for other job seekers - Team work and 99.9 work performance no any customer escalation damaged control itc

DTDC Express Interview FAQs

How many rounds are there in DTDC Express Customer Support Executive interview for experienced candidates?
DTDC Express interview process for experienced candidates usually has 1 rounds. The most common rounds in the DTDC Express interview process for experienced candidates are One-on-one Round.
How to prepare for DTDC Express Customer Support Executive interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at DTDC Express. The most common topics and skills that interviewers at DTDC Express expect are customer support, Client Support, Communication Skills, Customer Relationship and Customer Retention.
What are the top questions asked in DTDC Express Customer Support Executive interview for experienced candidates?

Some of the top questions asked at the DTDC Express Customer Support Executive interview for experienced candidates -

  1. Best Invarment comp...read more
  2. Good promotion comp...read more
  3. One round select...read more

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DTDC Express Customer Support Executive Interview Process for Experienced

based on 1 interview

Interview experience

5
  
Excellent
View more

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DTDC Express Customer Support Executive Salary
based on 53 salaries
₹1.3 L/yr - ₹3.8 L/yr
18% less than the average Customer Support Executive Salary in India
View more details

DTDC Express Customer Support Executive Reviews and Ratings

based on 19 reviews

4.2/5

Rating in categories

4.0

Skill development

3.8

Work-life balance

3.8

Salary

3.3

Job security

4.1

Company culture

3.2

Promotions

3.8

Work satisfaction

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