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DRA Homes Customer Relationship Manager Interview Questions and Answers

Updated 24 Jan 2025

DRA Homes Customer Relationship Manager Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Dec 2024.

Round 1 - Video Call 

(1 Question)

  • Q1. Interview with AGM
Round 2 - Technical 

(1 Question)

  • Q1. Technical round with VP
Round 3 - Technical 

(1 Question)

  • Q1. Interview in reporting manger

Interview questions from similar companies

I applied via Referral and was interviewed in Jun 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Ho many experience
  • Ans. 

    I have 5 years of experience in CRM.

    • I have worked as a Customer Relationship Manager for 5 years.

    • During my tenure, I successfully managed and maintained relationships with a diverse range of clients.

    • I implemented effective CRM strategies to improve customer satisfaction and retention.

    • I have experience in analyzing customer data and utilizing it to enhance the overall customer experience.

    • I have also trained and supervis...

  • Answered by AI
  • Q2. How many experience in home loan

Interview Preparation Tips

Interview preparation tips for other job seekers - easy interview
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Aug 2024. There were 3 interview rounds.

Round 1 - HR 

(6 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    Experienced Relationship Manager with a background in finance and a passion for helping clients achieve their financial goals.

    • Over 5 years of experience in financial services industry

    • Strong communication and interpersonal skills

    • Proven track record of building and maintaining client relationships

    • Expertise in financial planning and investment strategies

  • Answered by AI
  • Q2. What you understand by Real estate?
  • Ans. 

    Real estate refers to property consisting of land and the buildings on it, along with its natural resources.

    • Real estate includes residential, commercial, and industrial properties.

    • Investing in real estate can provide rental income and potential appreciation in value.

    • Real estate agents help buyers and sellers navigate the buying and selling process.

    • Real estate development involves constructing new buildings or renovatin...

  • Answered by AI
  • Q3. Why you want to come in Real estate?
  • Ans. 

    I am passionate about helping people find their dream homes and creating lasting relationships with clients.

    • Passionate about real estate industry

    • Enjoy helping people find their dream homes

    • Building lasting relationships with clients

    • Excited about the potential for growth and success in real estate

  • Answered by AI
  • Q4. How will you handle the situation if the customer is aggressive?
  • Ans. 

    I would remain calm, listen actively, empathize with the customer, and try to find a solution to address their concerns.

    • Remain calm and composed to de-escalate the situation

    • Listen actively to understand the customer's concerns

    • Empathize with the customer to show understanding and build rapport

    • Offer solutions or alternatives to address the customer's issues

    • Seek assistance from a supervisor if necessary

  • Answered by AI
  • Q5. What you have done in your internship?
  • Ans. 

    During my internship, I worked on developing client relationships, analyzing financial data, and creating customized financial plans.

    • Developed strong client relationships through regular communication and meetings

    • Analyzed financial data to identify trends and make recommendations

    • Created customized financial plans based on client goals and risk tolerance

  • Answered by AI
  • Q6. Why should we hire you?
  • Ans. 

    I have a proven track record of building strong relationships, exceeding targets, and providing exceptional customer service.

    • I have X years of experience in relationship management.

    • I consistently exceed sales targets by X%.

    • I have a strong network of contacts in the industry.

    • I am known for my exceptional communication and problem-solving skills.

    • I have received multiple awards for outstanding customer service.

  • Answered by AI
Round 2 - One-on-one 

(6 Questions)

  • Q1. Introduce yourself
  • Ans. 

    Experienced Relationship Manager with a background in finance and a passion for helping clients achieve their financial goals.

    • Over 5 years of experience in financial services industry

    • Strong communication and interpersonal skills

    • Proven track record of building and maintaining client relationships

    • Expertise in financial planning and investment strategies

  • Answered by AI
  • Q2. Wha you know about Real Estate and this company?
  • Ans. 

    Real Estate involves buying, selling, and renting properties. This company specializes in commercial real estate services.

    • Real Estate involves transactions related to properties such as buying, selling, and renting.

    • This company focuses on providing commercial real estate services.

    • Knowledge of market trends, property valuation, and negotiation skills are important in the Real Estate industry.

  • Answered by AI
  • Q3. How will you convince customer ?( given a situation)
  • Ans. 

    I will convince customers by understanding their needs, building trust, offering solutions, and providing excellent service.

    • Listen actively to understand customer needs

    • Build trust by being transparent and reliable

    • Offer personalized solutions that meet their requirements

    • Provide excellent service and follow-up to ensure customer satisfaction

  • Answered by AI
  • Q4. How do you know that person is how much capable to buy?
  • Ans. 

    By assessing their financial background, spending habits, assets, and credit history.

    • Evaluate their income level and stability

    • Review their spending habits and patterns

    • Assess their assets and liabilities

    • Check their credit history and score

    • Ask about their financial goals and priorities

  • Answered by AI
  • Q5. What was your past experience?
  • Ans. 

    I have over 5 years of experience in relationship management, working with high net worth clients in the banking industry.

    • Managed a portfolio of high net worth clients, providing personalized financial solutions

    • Developed and maintained strong relationships with clients to ensure satisfaction and retention

    • Collaborated with internal teams to address client needs and resolve issues efficiently

  • Answered by AI
  • Q6. Why you want to join Real estate?
  • Ans. 

    I am passionate about helping people find their dream homes and building strong relationships in the real estate industry.

    • Passionate about helping people find their dream homes

    • Enjoy building strong relationships with clients and colleagues

    • Excited about the opportunities for growth and success in the real estate industry

  • Answered by AI
Round 3 - Final round 

(7 Questions)

  • Q1. Introduce yourself
  • Ans. 

    Experienced Relationship Manager with a background in finance and a passion for helping clients achieve their financial goals.

    • Over 5 years of experience in financial services industry

    • Strong communication and interpersonal skills

    • Proven track record of building and maintaining client relationships

    • Expertise in financial planning and investment strategies

  • Answered by AI
  • Q2. What you know about this company?
  • Ans. 

    The company is a leading financial institution known for its excellent customer service and innovative financial solutions.

    • Established reputation for excellent customer service

    • Offers innovative financial solutions

    • Known for strong relationships with clients

    • Has a diverse portfolio of financial products and services

  • Answered by AI
  • Q3. How will you convince customer?
  • Ans. 

    I will convince customers by building trust, understanding their needs, offering solutions, and providing excellent service.

    • Build trust by being transparent and honest

    • Listen actively to understand their needs and concerns

    • Offer personalized solutions tailored to their specific situation

    • Provide excellent customer service to exceed their expectations

    • Follow up to ensure satisfaction and address any issues

  • Answered by AI
  • Q4. Will you be able to achieve target and how?
  • Ans. 

    Yes, I will be able to achieve targets by setting clear goals, developing strong relationships with clients, and consistently monitoring progress.

    • Setting clear, achievable goals for each client

    • Developing strong relationships with clients to understand their needs and provide tailored solutions

    • Consistently monitoring progress towards targets and making adjustments as needed

    • Utilizing effective communication and negotiati

  • Answered by AI
  • Q5. What was your past experience ?
  • Ans. 

    I have over 5 years of experience in relationship management, working with high net-worth clients in the banking sector.

    • Managed a portfolio of high net-worth clients, providing personalized financial solutions

    • Developed and maintained strong relationships with clients to ensure satisfaction and retention

    • Collaborated with internal teams to address client needs and resolve issues efficiently

  • Answered by AI
  • Q6. Do you have vehicle?
  • Ans. 

    Yes, I have a vehicle for transportation.

    • I have a reliable car for commuting to work and meeting clients.

    • My vehicle is well-maintained and insured.

    • I use my vehicle for business purposes as well as personal use.

  • Answered by AI
  • Q7. Why should we hire you?
  • Ans. 

    I have a proven track record of building strong relationships and exceeding sales targets.

    • I have X years of experience in relationship management.

    • I consistently meet and exceed sales targets by X%.

    • I have a strong network of contacts in the industry.

    • I am skilled in communication and negotiation.

    • I am passionate about building long-lasting relationships with clients.

  • Answered by AI

I applied via Referral and was interviewed in Jun 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Ho many experience
  • Ans. 

    I have 5 years of experience in CRM.

    • I have worked as a Customer Relationship Manager for 5 years.

    • During my tenure, I successfully managed and maintained relationships with a diverse range of clients.

    • I implemented effective CRM strategies to improve customer satisfaction and retention.

    • I have experience in analyzing customer data and utilizing it to enhance the overall customer experience.

    • I have also trained and supervis...

  • Answered by AI
  • Q2. How many experience in home loan

Interview Preparation Tips

Interview preparation tips for other job seekers - easy interview
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Dec 2024. There were 2 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. Tell me about yourself
  • Q2. Tell me about company
  • Q3. What you know about real estate
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. About real estate

Interview Preparation Tips

Interview preparation tips for other job seekers - Nice company to work with no job security
Interview experience
5
Excellent
Difficulty level
-
Process Duration
Less than 2 weeks
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. What is Viraj ventures?
  • Ans. 

    Viraj Ventures is a leading investment firm specializing in venture capital and private equity investments.

    • Specializes in venture capital and private equity investments

    • Provides funding and support to startups and growing companies

    • Focuses on high-growth potential industries such as technology, healthcare, and consumer goods

  • Answered by AI
  • Q2. What is realty assistant
  • Ans. 

    A realty assistant is a professional who provides administrative support to real estate agents or brokers.

    • Assisting with scheduling appointments and showings

    • Preparing and distributing marketing materials

    • Handling paperwork and contracts

    • Communicating with clients and vendors

    • Updating listings on websites and databases

  • Answered by AI
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Sep 2024.

Round 1 - Aptitude Test 

In the interview asking market knowledge and working

Interview Preparation Tips

Interview preparation tips for other job seekers - At the time of interview pls check all deep knowledge about company actual salary and incentives and work timing .
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Sep 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. How much sale done in previous company
  • Q2. I have sale 12000sqft plot
  • Q3. How much sale u have given
  • Q4. Sale me a property commercialor apartment they can ask
  • Q5. Why shouldi will buy your property

Interview Preparation Tips

Interview preparation tips for other job seekers - Labour is better as working in this company no time schedule ni no ethics working 12-14 hours in a day senior and AM are so worst abuse languages and soo rude they insult u infront of hole staff on silly mistakes no RNR in 1.5 years no incentives given to employees. My team members incentive approx 5-6lakh rs not released till 1 years only they will give u salary and no week off
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

It was my campus placement

Round 2 - HR 

(2 Questions)

  • Q1. Will you be comfortable in calling
  • Ans. 

    Yes, I am comfortable with making calls as a Relationship Manager.

    • I have experience in making calls to clients to maintain relationships and provide support.

    • I am confident in my communication skills and can effectively convey information over the phone.

    • I understand the importance of regular communication in building and maintaining strong relationships.

    • I am comfortable with cold calling and following up with clients to

  • Answered by AI
  • Q2. You should know how to do cold calling

Interview Preparation Tips

Interview preparation tips for other job seekers - Company was not at all clear with the roles and responsibilities they offer. You will get to know something different from what it’s given in the offer letter so I suggest job seekers kindly clear everything before onboarding. All the glitters are not gold
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Sep 2023. There were 3 interview rounds.

Round 1 - Group Discussion 

It was amazing one and I actually understand their concept very well

Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    Experienced Relationship Manager with a background in finance and a passion for helping clients achieve their financial goals.

    • Over 5 years of experience in the finance industry

    • Strong communication and interpersonal skills

    • Proven track record of building and maintaining client relationships

    • Expertise in financial planning and investment strategies

    • Passionate about helping clients achieve their financial goals

  • Answered by AI
  • Q2. How you have improved yourself in past 4 years
  • Ans. 

    I have improved myself by pursuing further education, gaining relevant work experience, enhancing my communication skills, and expanding my professional network.

    • Completed a postgraduate degree in Business Administration to enhance my knowledge and skills

    • Attended various workshops and seminars to stay updated on industry trends and best practices

    • Took on leadership roles in team projects to improve my decision-making and...

  • Answered by AI
Round 3 - One-on-one 

(2 Questions)

  • Q1. Tell me 10 things not to hire you ?
  • Ans. 

    I am not suitable for the role if you are looking for someone who lacks experience, is not a team player, or struggles with communication.

    • Lack of experience in the financial industry

    • Difficulty working in a team environment

    • Poor communication skills

    • Inability to handle high-pressure situations

    • Lack of attention to detail

    • Resistance to feedback and coaching

    • Unwillingness to adapt to new technologies

    • Limited knowledge of financ...

  • Answered by AI
  • Q2. Good qualities about salesman
  • Ans. 

    Good qualities of a salesman include strong communication skills, persistence, adaptability, and a positive attitude.

    • Strong communication skills to effectively convey product benefits and build relationships with clients

    • Persistence to follow up with leads and overcome objections

    • Adaptability to tailor sales approach to different clients and situations

    • Positive attitude to stay motivated and resilient in the face of rejec

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Although interview was good very professional but after getting the job things were not expected like I found if you are a fresher or MBA kindly don't join such company in the name of the position they make your life worse in the organization.( Imagine a MBA post graduate selling the templates and marketing on streets )

DRA Homes Interview FAQs

How many rounds are there in DRA Homes Customer Relationship Manager interview?
DRA Homes interview process usually has 3 rounds. The most common rounds in the DRA Homes interview process are Technical and Video Call.

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