10+ P3 InfoTech Solutions Interview Questions and Answers

UEFI and Legacy system, IP ranges, ticketing tool, display check, and OS installation are important aspects of desktop support engineering.

• UEFI (Unified Extensible Firmware Interface) is a modern firmware interface that replaces the traditional BIOS.

• Legacy system refers to the traditional BIOS-based system.

• IP ranges are a set of IP addresses that are used to identify devices on a network.

• Ticketing tool is a software used to manage and track support requests.

• To check if the di...read more

Request user's permission before accessing their laptop while they are busy working.

• Politely interrupt the user and explain the reason for needing access to their laptop.

• Ask for a convenient time to access their laptop.

• Assure the user that their work will not be interrupted or lost.

• Thank the user for their cooperation.

• If possible, provide an alternative solution that does not require access to their laptop.

• Be respectful of the user's time and workload.

I follow various technical websites to stay updated with the latest trends and technologies.

• TechCrunch

• The Verge

• Wired

• Ars Technica

• Mashable

Address the issue with the engineer and provide support to improve their performance.

• Have a one-on-one meeting with the engineer to discuss their performance and identify any issues or challenges they may be facing.

• Provide support and resources to help the engineer improve their performance, such as additional training or mentoring.

• Set clear expectations and goals for the engineer, and regularly check in on their progress.

• If necessary, involve HR or management to address any ...read more

To log a case to ISP Vendor when the link is down in pan India office, follow these steps:

• Check if the issue is with the ISP or internal network

• If it's an ISP issue, gather necessary information like account number, contact person, and phone number

• Raise a ticket with the ISP vendor and provide them with the required information

• Follow up with the vendor until the issue is resolved

To connect wifi over laptop, click on the wifi icon in the taskbar and select the network you want to connect to.

• Click on the wifi icon in the taskbar

• Select the network you want to connect to

• Enter the password if required

• Click on connect

An incident is an unplanned interruption to a service, while a service request is a request for information or advice, or for a standard change.

• Incidents are usually caused by technical errors or failures, and can result in service downtime or degradation.

• Service requests are typically routine and do not require immediate attention.

• Examples of incidents include system crashes, network outages, and hardware failures.

• Examples of service requests include password resets, softwar...read more

Active Directory is a directory service developed by Microsoft for Windows domain networks.

• Centralized database for managing network resources

• Stores information about users, computers, and other network objects

• Allows administrators to manage permissions and access control

• Facilitates single sign-on for users across network resources

BIOS is an older firmware interface while UEFI is a newer, more advanced firmware interface.

• BIOS stands for Basic Input/Output System, while UEFI stands for Unified Extensible Firmware Interface.

• BIOS uses the Master Boot Record (MBR) partitioning scheme, while UEFI uses the GUID Partition Table (GPT) scheme.

• UEFI supports larger hard drives and faster boot times compared to BIOS.

• UEFI has a graphical interface for easier configuration, while BIOS typically uses a text-based int...read more

IP class refers to the classification of IP addresses based on their range and usage.

• IP class determines the range of IP addresses available for use.

• There are five classes of IP addresses: A, B, C, D, and E.

• Classes A, B, and C are commonly used for assigning IP addresses to devices on a network.

• Class D is reserved for multicast addresses.

• Class E is reserved for experimental use.

PST and OST are both Outlook data files, but PST is used for POP3 accounts while OST is used for Exchange accounts.

• PST stands for Personal Storage Table and is used to store emails, contacts, and other data locally on a computer.

• OST stands for Offline Storage Table and is used to store a copy of Exchange mailbox data on a local computer for offline access.

• PST files can be imported and exported, while OST files cannot.

• PST files have a size limit of 2GB in older versions of Out...read more

To block internet from server to client machine, use firewall rules or disable network adapter.

• Create firewall rules to block internet traffic from server to client machine

• Disable network adapter on server machine

• Use group policy to restrict internet access on client machine

• Configure router to block internet traffic from server to client machine

Yes, I am able to work remotely.

• I have experience working remotely and am comfortable with remote communication tools.

• I have a reliable internet connection and a suitable workspace at home.

• I am able to manage my time effectively and stay productive while working remotely.

Oracle database architecture consists of multiple components like instance, memory structures, and physical storage.

• Oracle database architecture includes instance, memory structures, and physical storage.

• Instance consists of background processes and memory structures like SGA and PGA.

• Physical storage includes data files, control files, and redo log files.

• Oracle database architecture allows for scalability, high availability, and performance tuning.

To manage MPLS network to connect to the internet via MPLS, you need to configure the MPLS network properly.

• Configure the MPLS network to allow internet access

• Implement Quality of Service (QoS) to prioritize internet traffic

• Use MPLS VPN to securely connect to the internet via MPLS

• Ensure proper routing and firewall rules for internet traffic

• Monitor and manage bandwidth usage for internet traffic

A good accountant should have strong analytical skills, attention to detail, and ethical behavior.

• Strong analytical skills to interpret financial data and make informed decisions

• Attention to detail to ensure accuracy in financial statements and reports

• Ethical behavior to maintain integrity and trust with clients and stakeholders

• Good communication skills to effectively convey financial information to non-financial stakeholders

• Ability to adapt to changing regulations and techno...read more

Finalizing accounts involves reviewing and adjusting financial records to ensure accuracy and completeness.

• Review all financial transactions and ensure they are accurately recorded

• Adjust any errors or discrepancies found during the review process

• Prepare financial statements such as balance sheets and income statements

• Close the books for the accounting period

• Perform a final review to ensure all accounts are balanced and reconciled

SD-WAN stands for Software-Defined Wide Area Network, a technology that simplifies the management and operation of a WAN by decoupling the networking hardware from its control mechanism.

• SD-WAN utilizes software-defined networking (SDN) concepts to automatically determine the most effective way to route traffic across the network.

• It improves network performance, reduces costs, and enhances security by dynamically selecting the best path for traffic based on real-time condition...read more