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Dixit Infotech Services Desktop Support Engineer Interview Questions, Process, and Tips

Updated 14 Jun 2024

Top Dixit Infotech Services Desktop Support Engineer Interview Questions and Answers

View all 6 questions

Dixit Infotech Services Desktop Support Engineer Interview Experiences

5 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via LinkedIn and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. What is Active directory
  • Ans. 

    Active Directory is a directory service developed by Microsoft for Windows domain networks.

    • Centralized database for managing network resources

    • Stores information about users, computers, and other network objects

    • Allows administrators to manage permissions and access control

    • Facilitates single sign-on for users across network resources

  • Answered by AI
  • Q2. What is ip class
  • Ans. 

    IP class refers to the classification of IP addresses based on their range and usage.

    • IP class determines the range of IP addresses available for use.

    • There are five classes of IP addresses: A, B, C, D, and E.

    • Classes A, B, and C are commonly used for assigning IP addresses to devices on a network.

    • Class D is reserved for multicast addresses.

    • Class E is reserved for experimental use.

  • Answered by AI

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Easy
Process Duration
-
Result
Selected Selected

I applied via Approached by Company and was interviewed before Jun 2023. There was 1 interview round.

Round 1 - Technical 

(6 Questions)

  • Q1. About computer hardware troubleshooting of Desktop Power supply, RAM, HDD, Motherboard, Processor, Display etc.
  • Q2. BIOS vs UEFI ?
  • Ans. 

    BIOS is an older firmware interface while UEFI is a newer, more advanced firmware interface.

    • BIOS stands for Basic Input/Output System, while UEFI stands for Unified Extensible Firmware Interface.

    • BIOS uses the Master Boot Record (MBR) partitioning scheme, while UEFI uses the GUID Partition Table (GPT) scheme.

    • UEFI supports larger hard drives and faster boot times compared to BIOS.

    • UEFI has a graphical interface for easier...

  • Answered by AI
  • Q3. About Data backup methods including OneDrive
  • Q4. About MS Teams VC
  • Q5. About restricted USB Storage access
  • Q6. About the LAN troubleshooting and IP address

Interview Preparation Tips

Interview preparation tips for other job seekers - Experienced job seekers or skilled professionals must ask about their immediate reporting person/senior/colleague's skills before accepting any offer !

As an existing IT professional or senior, one must have good knowledge or certification of one of the Technologies like Microsoft, Windows, Linux, Mac, VM, Cloud, CLI, Cisco or relevant Networking, AD/DC model, Ticketing and Automation tools etc with mandatory training of COC, InfoSec, PSH etc, as these are widely used in most of the infrastructures.

But having just a B.Tech as your senior or colleague doesn't mean that he/she is familiar with these technologies.

Make sure that your immediate senior or colleague having such knowledge. It creates respect to each other, better understanding, good communications, good working environment and so on..

Because unskilled often do office politics to survive and to maintain their seniority/Boss like behaviour. They try to blame the new joinee infront of the users by restricting generic services or misutilization etc.

So before accepting any offer, job seekers should discuss about these things with the management to have a good working environment as well as for LTS facilities.
They should also discuss about their roles and responsibilities too.

For individual responsibility:
Job seekers should keep learning and keep upgrading their skills because technology will not stop growing !

Skills evaluated in this interview

Desktop Support Engineer Interview Questions Asked at Other Companies

asked in HCLTech
Q1. What is APIPA? WHAT IS SUBNETMASK? DIFFERENCE BETWEEB IPv4 and IP ... read more
asked in HCLTech
Q2. Diffrence between router and switch? Differnce between TCP AND UD ... read more
asked in HCLTech
Q3. What is outlook?, how to configure outlook?
Q4. 1) What is Difference between shared printer and network printer?
Q5. Internet is not working, what are the troubleshooting option we h ... read more
Round 1 - Technical 

(2 Questions)

  • Q1. What is the extent of your technical expertise?
  • Q2. What are the technical website you follow
  • Ans. 

    I follow various technical websites to stay updated with the latest trends and technologies.

    • TechCrunch

    • The Verge

    • Wired

    • Ars Technica

    • Mashable

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - What are the different types of OS you are comfortable working with?

Skills evaluated in this interview

Interview Questionnaire 

2 Questions

  • Q1. How to connect wifi over laptop?
  • Ans. 

    To connect wifi over laptop, click on the wifi icon in the taskbar and select the network you want to connect to.

    • Click on the wifi icon in the taskbar

    • Select the network you want to connect to

    • Enter the password if required

    • Click on connect

  • Answered by AI
  • Q2. Easy task for me

Skills evaluated in this interview

Dixit Infotech Services interview questions for designations

 Senior Desktop Support Engineer

 (2)

 Desktop Support Engineer L1 and L2

 (1)

 Technical Support Engineer

 (1)

 Service Desk Engineer

 (1)

 Hardware and Networking

 (1)

 Senior Technical Engineer

 (1)

I applied via Naukri.com and was interviewed before May 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. What is uefi and legacy system? Ip ranges? Ticketing tool? How to check display is working or not? OS installation?
  • Ans. 

    UEFI and Legacy system, IP ranges, ticketing tool, display check, and OS installation are important aspects of desktop support engineering.

    • UEFI (Unified Extensible Firmware Interface) is a modern firmware interface that replaces the traditional BIOS.

    • Legacy system refers to the traditional BIOS-based system.

    • IP ranges are a set of IP addresses that are used to identify devices on a network.

    • Ticketing tool is a software us...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident. If your give wrong or not complete answer but interviewer will correct and suggest.

Skills evaluated in this interview

Get interview-ready with Top Dixit Infotech Services Interview Questions

Interview questions from similar companies

I applied via Naukri.com and was interviewed before Sep 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic Desktop/Network support questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview was technical. Most of the questions asked to me were related to Technical/Network support, luckily I was able to answer most of the questions. Prepare as per JD and stay positive.
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Mar 2024, where I was asked the following questions.

  • Q1. What are operating systems, and what are the different types of operating systems?
  • Ans. 

    Operating systems manage computer hardware and software, providing a user interface and enabling application execution.

    • 1. System Software: Manages hardware and software resources (e.g., Windows, macOS, Linux).

    • 2. Application Software: Performs specific tasks for users (e.g., Microsoft Office, Adobe Photoshop).

    • 3. Real-Time Operating Systems (RTOS): Used in embedded systems for time-sensitive tasks (e.g., VxWorks, FreeRTO...

  • Answered by AI
  • Q2. What is the difference between LAN and Wi-Fi?
  • Ans. 

    LAN is a wired network for local devices, while Wi-Fi is a wireless technology for connecting devices to a network.

    • LAN (Local Area Network) typically uses Ethernet cables to connect devices, providing stable and high-speed connections.

    • Wi-Fi (Wireless Fidelity) allows devices to connect to a network without physical cables, using radio waves.

    • LAN is often used in offices or homes for desktop computers, printers, and serv...

  • Answered by AI
  • Q3. What are the main aspects you would like to discuss regarding the COVID-19 pandemic?
  • Ans. 

    Discussing the COVID-19 pandemic involves its impact on health, economy, technology, and workplace dynamics.

    • Health Impact: Discuss the strain on healthcare systems and the importance of vaccinations.

    • Economic Consequences: Explore job losses and shifts in market dynamics, such as the rise of e-commerce.

    • Remote Work: Highlight the transition to remote work and its effects on productivity and work-life balance.

    • Technology A...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are at the beginning of your career, you may consider this company to gain valuable exposure to the IT field.

Interview Questionnaire 

1 Question

  • Q1. Basic Desktop/Networking Support Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview was technical. Most of the questions asked to me were related to Desktop/Network support. Go through the JD and prepare accordingly.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Campus Placement and was interviewed before Dec 2023. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. What is bios explain
  • Q2. Explain cloud service providers

Interview Preparation Tips

Round: CGPA SHORTlist
Experience: They selected students who have CGPA greater than 8.5.After the selection was done,we had skype interviews where each student was given a slot.In the interview they ask you about 'tell me about yourself',your projects.You should explain the projects exactly and clearly.They ask you better alternatives for implementing the project.After that on the basis of the project they ask you questions related to that subject.Data structures is very important.After the questions on projects were asked they ask you to write programs on data structures(simple programs). They asked me a program to reverse a singly linked list. After that,if they are impressed with it,they go for databases.One should be thorough with functionalities of each key.If time permits they may ask you puzzles(some of my friends were asked). Quite an easy interview.They give you enough time to think so no worries.People with some interview experience can easily crack this.The main objective of the interviewer is he/she checks whether the student is perfect in the concepts learned.
Tips: Don't be panic.If you don't know anything directly say 'I don't know'. They ask you very easy questions.

General Tips: Don't be panic.Since this is skype interview you can be relaxed.Be cool and focussed .Listen to the interviewer questions carefully.
Skills: Database Management, Algorithms And Data Structures
College Name: VIT Vellore
Motivation: Company works on latest trends like azure,etc and they work on projects related to microsoft.

Dixit Infotech Services Interview FAQs

How many rounds are there in Dixit Infotech Services Desktop Support Engineer interview?
Dixit Infotech Services interview process usually has 1 rounds. The most common rounds in the Dixit Infotech Services interview process are Technical.
How to prepare for Dixit Infotech Services Desktop Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Dixit Infotech Services. The most common topics and skills that interviewers at Dixit Infotech Services expect are Desktop Support, Desktop Engineering, Outlook Configuration, Troubleshooting and Technical Support.
What are the top questions asked in Dixit Infotech Services Desktop Support Engineer interview?

Some of the top questions asked at the Dixit Infotech Services Desktop Support Engineer interview -

  1. What is uefi and legacy system? Ip ranges? Ticketing tool? How to check display...read more
  2. What are the technical website you fol...read more
  3. How to connect wifi over lapto...read more

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Dixit Infotech Services Desktop Support Engineer Interview Process

based on 5 interviews

1 Interview rounds

  • Technical Round
View more

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Dixit Infotech Services Desktop Support Engineer Salary
based on 222 salaries
₹1.7 L/yr - ₹4.2 L/yr
21% more than the average Desktop Support Engineer Salary in India
View more details

Dixit Infotech Services Desktop Support Engineer Reviews and Ratings

based on 66 reviews

4.0/5

Rating in categories

3.7

Skill development

4.0

Work-life balance

3.7

Salary

3.7

Job security

3.8

Company culture

3.5

Promotions

3.8

Work satisfaction

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