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DispatchTrack Technical Support Analyst Interview Questions and Answers

Updated 15 Nov 2024

DispatchTrack Technical Support Analyst Interview Experiences

2 interviews found

Technical Support Analyst Interview Questions & Answers

user image Anonymous

posted on 15 Nov 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in May 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

Basic Aptitude Test with all the general questions

Round 2 - Group Discussion 

Normal Group Discussion

Round 3 - One-on-one 

(2 Questions)

  • Q1. Past experience
    • Add your answer
  • Q2. What makes u special
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident

Technical Support Analyst Interview Questions & Answers

user image Anonymous

posted on 19 Sep 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Mar 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

Basic aptitude question in the written round.

Round 2 - One-on-one 

(2 Questions)

  • Q1. Introduce your self
  • Ans. 

    Experienced Technical Support Analyst with 5+ years of troubleshooting and customer service skills.

    • 5+ years of experience in technical support

    • Strong troubleshooting skills

    • Excellent customer service abilities

    • Proficient in various operating systems and software applications

    • Answered by AI
    Add your answer
  • Q2. Say other than your resume
    • Add your answer

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Top trending discussions

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Interview Tips & Stories
2w
amanchoudhari
Verified Icon
·
student at
Pune Institute of Computer Technology, Pune
SAP Labs Interview Experience | On-Campus | SAP Basis Consultant
I participated in SAP Labs' 2025 placement drive at Pune Institute of Computer Technology (PICT) for the SAP Basis Consultant role. The process included three rounds: an aptitude + CS fundamentals test, a group discussion (GD), and a technical + HR interview. In the GD, I confidently initiated the discussion on "Being Famous vs Being Knowledgeable," supporting my points with examples. During the interview, I discussed my resume, internship experience with Node.js, PostgreSQL, and Prisma ORM, and machine learning models like Random Forest Regression. I also explained my problem-solving approach and adaptability to new technologies. I was one of the five students selected, and it was a great learning experience. My advice to future aspirants: Be thorough with your resume, practice aptitude and CS fundamentals, and work on communication skills. #Experiences #interviewexperiences #Experiences-QnA
Got a question about DispatchTrack?
Ask anonymously on communities.

Interview questions from similar companies

Technical Support Analyst Interview Questions & Answers

Azuga Telematics user image Anonymous

posted on 9 Jun 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in May 2023. There were 6 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

U get a game kind of aptitude test to clear and it’s easy to clear.

Round 3 - Voice and accent round 

(2 Questions)

  • Q1. Tell me about yourself and describe or sell your place as a product
    • View 2 more answers
  • Q2. Tell about yourself and explain why u think or how u can sell your city or place as a product to the customer. They basically check your accent here….
    • Add your answer
Round 4 - One-on-one 

(4 Questions)

  • Q1. Discussion on your past experiences and your future goals
    • Add your answer
  • Q2. Explain everything in detail
  • Ans. 

    Explaining everything in detail requires thorough and comprehensive explanation of the topic.

    • Start by providing an overview of the topic

    • Break down the key components or steps involved

    • Provide examples or scenarios to illustrate the concept

    • Address any potential questions or concerns that may arise

    • Conclude by summarizing the main points discussed

    • Answered by AI
    Add your answer
  • Q3. Analysing communications and checks if u r okay with their policies
  • Ans. 

    I am comfortable analysing communications and adhering to company policies.

    • I have experience reviewing and interpreting company policies and procedures.

    • I am able to effectively communicate any concerns or questions regarding policies.

    • I understand the importance of following policies to maintain compliance and security.

    • I am detail-oriented and can identify any discrepancies in communications or policies.

    • Answered by AI
    Add your answer
  • Q4. It’s easy to clear
    • Add your answer
Round 5 - One-on-one 

(5 Questions)

  • Q1. Tell me about yourself
    • Add your answer
  • Q2. Explanation on your past experiences
    • Add your answer
  • Q3. Why you want this job
    • Add your answer
  • Q4. Communication and policies acceptations is asked again
    • Add your answer
  • Q5. Easy to clear this round
    • Add your answer
Round 6 - Behavioral 

(1 Question)

  • Q1. Salary discussion happens here
  • Ans. Demand the maximum amount you can ask. At the end it will be negotiated very low
    • Answered Anonymously
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Ask more package and the company is really good

Technical Support Analyst Interview Questions & Answers

Azuga Telematics user image Anonymous

posted on 9 Jun 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in May 2023. There were 6 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

U get a game kind of aptitude test to clear and it’s easy to clear.

Round 3 - Voice and accent round 

(2 Questions)

  • Q1. Tell me about yourself and describe or sell your place as a product
    • View 2 more answers
  • Q2. Tell about yourself and explain why u think or how u can sell your city or place as a product to the customer. They basically check your accent here….
    • Add your answer
Round 4 - One-on-one 

(4 Questions)

  • Q1. Discussion on your past experiences and your future goals
    • Add your answer
  • Q2. Explain everything in detail
  • Ans. 

    Explaining everything in detail requires thorough and comprehensive explanation of the topic.

    • Start by providing an overview of the topic

    • Break down the key components or steps involved

    • Provide examples or scenarios to illustrate the concept

    • Address any potential questions or concerns that may arise

    • Conclude by summarizing the main points discussed

    • Answered by AI
    Add your answer
  • Q3. Analysing communications and checks if u r okay with their policies
  • Ans. 

    I am comfortable analysing communications and adhering to company policies.

    • I have experience reviewing and interpreting company policies and procedures.

    • I am able to effectively communicate any concerns or questions regarding policies.

    • I understand the importance of following policies to maintain compliance and security.

    • I am detail-oriented and can identify any discrepancies in communications or policies.

    • Answered by AI
    Add your answer
  • Q4. It’s easy to clear
    • Add your answer
Round 5 - One-on-one 

(5 Questions)

  • Q1. Tell me about yourself
    • Add your answer
  • Q2. Explanation on your past experiences
    • Add your answer
  • Q3. Why you want this job
    • Add your answer
  • Q4. Communication and policies acceptations is asked again
    • Add your answer
  • Q5. Easy to clear this round
    • Add your answer
Round 6 - Behavioral 

(1 Question)

  • Q1. Salary discussion happens here
  • Ans. Demand the maximum amount you can ask. At the end it will be negotiated very low
    • Answered Anonymously
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Ask more package and the company is really good

Support Engineer Interview Questions & Answers

Signzy Technologies user image Anonymous

posted on 28 Feb 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Aug 2023. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Linux basic Commands, Network Command, Jira , fresh desk
    • Add your answer

Technical Support Engineer Interview Questions & Answers

Global Edge Software user image Anonymous

posted on 13 Dec 2022

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Aptitude Test 

English, Numerical, Logical reasoning

Round 3 - One-on-one 

(2 Questions)

  • Q1. About yourself in simple
    • Add your answer
  • Q2. Technical skills about coding
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Aptitude was easy and I gave the the interview but got no response from company

Technical Support Engineer Interview Questions & Answers

Azuga Telematics user image Anonymous

posted on 23 Oct 2021

I was interviewed in Jan 2021.

Interview Questionnaire 

4 Questions

  • Q1. Final discussion please compromise on annual package they will try to save as much as possible and negotiate with you and say there is no higher Paige than offered to you but don’t settle for less and ask ...
    • Add your answer
  • Q2. Introduction round introduce yourself
    • Add your answer
  • Q3. Same as above introduction round introduce yourself
    • Add your answer
  • Q4. Basic questions about the company
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Appraisals are not good or as per market standards management does not follow their own policies the managers from some departments and management people don’t focus on you there are some advantages too but fairly less compared to disadvantages avoid working here if you want a workplace that wants their employee to excel only specific departments and certain people in management are good.
More about working at DispatchTrack

DispatchTrack Interview FAQs

How many rounds are there in DispatchTrack Technical Support Analyst interview?
DispatchTrack interview process usually has 2-3 rounds. The most common rounds in the DispatchTrack interview process are Aptitude Test, One-on-one Round and Group Discussion.
How to prepare for DispatchTrack Technical Support Analyst interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at DispatchTrack. The most common topics and skills that interviewers at DispatchTrack expect are Application Support, JSON, REST API, Technical Support and Verbal Communication.

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based on 2 DispatchTrack interviews
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Moderate Confidence means the data is based on a sufficient number of responses received from the candidates

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DispatchTrack Technical Support Analyst Salary
based on 17 salaries
₹3 L/yr - ₹6 L/yr
33% less than the average Technical Support Analyst Salary in India
View more details

DispatchTrack Technical Support Analyst Reviews and Ratings

based on 3 reviews

3.7/5

Rating in categories

2.5

Skill development

3.2

Work-Life balance

2.9

Salary & Benefits

2.7

Job Security

3.5

Company culture

2.7

Promotions/Appraisal

3.2

Work Satisfaction

Explore 3 Reviews and Ratings
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