Tavant Technologies Technical Support Analyst Interview Questions and Answers

Active Directory is a directory service developed by Microsoft for Windows domain networks.

• Centralized database for managing network resources

• Stores information about users, computers, and other network objects

• Used for authentication, authorization, and configuration

• Enables single sign-on for users across multiple applications and services

Yes, I am familiar with VPN, Task Manager, and Control Panel. I have used them in various real-life scenarios.

• VPN stands for Virtual Private Network and is used to securely connect to a private network over the internet.

• Task Manager is a system monitor and task manager utility that provides information about the processes and applications running on a computer.

• Control Panel is a centralized hub in Windows operating sys...read more

Technical support involves providing assistance and troubleshooting for technical issues related to software, hardware, or other technology.

• Providing assistance to users experiencing technical issues

• Troubleshooting software, hardware, and network problems

• Installing and configuring software and hardware

• Maintaining documentation of technical issues and solutions

• Communicating effectively with users to resolve issues

I am a dedicated Technical Support Analyst with 5 years of experience in troubleshooting hardware and software issues.

• 5 years of experience in technical support

• Proficient in troubleshooting hardware and software issues

• Strong communication and problem-solving skills

I pursued the course to enhance my technical skills and am interested in this role for the opportunity to apply my knowledge in a practical setting.

• To enhance my technical skills and knowledge

• Interest in applying knowledge in a practical setting

• Passion for troubleshooting and problem-solving

• Desire to work in a dynamic and challenging environment