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Global Edge Software

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based on 232 Reviews

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Global Edge Software Technical Support Engineer Interview Questions and Answers

Updated 13 Dec 2022

Global Edge Software Technical Support Engineer Interview Experiences

1 interview found

Technical Support Engineer Interview Questions & Answers

user image Anonymous

posted on 13 Dec 2022

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

English, Numerical, Logical reasoning

Round 3 - One-on-one 

(2 Questions)

  • Q1. About yourself in simple
    • Add your answer
  • Q2. Technical skills about coding
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Aptitude was easy and I gave the the interview but got no response from company

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Job Market Seems to Be Opening Up Again!
I've been getting more interview calls recently, and after months of silence., it’s a relief! Things are looking better out there. Keep building your skills and applying, guys. Patience does pay off! For context: I have about 5 years of experience in the IT field, currently working as a security analyst (contract role) for the past 6 months. I've been applying for analyst roles at junior/mid-level positions open to hybrid and remote setups. Certifications I’ve done so far include CEH, CCNA, AWS Practitioner, and Splunk Essentials. What’s been your experience with job hunting lately? Let’s help each other out!
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Interview questions from similar companies

Technical Support Engineer Interview Questions & Answers

Toast user image Anonymous

posted on 30 Jul 2024

Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Behavior question related to previous experience
    • Add your answer
  • Q2. Answer with all your previous experience which you havs handled
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and give the interview

Technical Support Engineer Interview Questions & Answers

Prime Focus Technologies user image Anonymous

posted on 27 Apr 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Apr 2023. There was 1 interview round.

Round 1 - Technical 

(3 Questions)

  • Q1. Dailey roles as a support engineer
    • Add your answer
  • Q2. Previous experience
    • Add your answer
  • Q3. Sql based queries
    • Add your answer

Technical Support Engineer Interview Questions & Answers

SailPoint Technologies user image Anonymous

posted on 14 Feb 2022

I applied via Referral and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Java Tomcat Questions Troubleshooting Methods Ticketing tool
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Please prepare for JAVA, as product is in java

Technical Support Engineer Interview Questions & Answers

Toast user image Anonymous

posted on 30 Jul 2024

Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Behavior question related to previous experience
    • Add your answer
  • Q2. Answer with all your previous experience which you havs handled
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and give the interview

Customer Support Executive Interview Questions & Answers

Spider Software user image Anonymous

posted on 10 Sep 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Sep 2023. There was 1 interview round.

Round 1 - Aptitude Test 

Basic about the capital markets and System configuration

Technical Support Engineer Interview Questions & Answers

Prime Focus Technologies user image Anonymous

posted on 27 Apr 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Apr 2023. There was 1 interview round.

Round 1 - Technical 

(3 Questions)

  • Q1. Dailey roles as a support engineer
    • Add your answer
  • Q2. Previous experience
    • Add your answer
  • Q3. Sql based queries
    • Add your answer

Customer Support Executive Interview Questions & Answers

Spider Software user image Anonymous

posted on 11 Feb 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Feb 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Walk through your resume
  • Ans. 

    I have a diverse background in customer support and have consistently provided excellent service.

    • Started my career as a Customer Support Representative at XYZ Company

    • Promoted to Senior Customer Support Executive after 2 years

    • Managed a team of 5 customer support representatives

    • Implemented new customer support strategies resulting in a 20% increase in customer satisfaction

    • Received multiple awards for outstanding customer

    • Answered by AI
    Add your answer
Round 3 - One-on-one 

(2 Questions)

  • Q1. Basic stock market question
    • Add your answer
  • Q2. How can you handle a angry client
  • Ans. 

    To handle an angry client, listen actively, empathize, apologize, offer a solution, and follow up.

    • Listen actively to the client's concerns without interrupting

    • Empathize with the client's emotions and acknowledge their frustration

    • Apologize sincerely for any inconvenience caused

    • Offer a solution or propose alternatives to resolve the issue

    • Follow up with the client to ensure their satisfaction

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - If you want to learn technical analysis from scratch then this is a perfect company.

Technical Support Engineer Interview Questions & Answers

SailPoint Technologies user image Anonymous

posted on 14 Feb 2022

I applied via Referral and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Java Tomcat Questions Troubleshooting Methods Ticketing tool
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Please prepare for JAVA, as product is in java
More about working at Global Edge Software

Global Edge Software Interview FAQs

How many rounds are there in Global Edge Software Technical Support Engineer interview?
Global Edge Software interview process usually has 3 rounds. The most common rounds in the Global Edge Software interview process are Resume Shortlist, Aptitude Test and One-on-one Round.

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Global Edge Software Salaries in India
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