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DigitalTrack Solutions Senior Support Engineer Interview Questions and Answers

Updated 30 Oct 2023

DigitalTrack Solutions Senior Support Engineer Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Cisco Routing & Switching.
  • Q2. Explain the working principle of firewall & Router.
Round 3 - Technical 

(2 Questions)

  • Q1. Experience on any network Monitoring tool.
  • Q2. Have you worked with PRTG or Solerwinds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared for technical round.

Interview questions from similar companies

Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. How much salary accept?
  • Q2. What is date of joining?

Interview Preparation Tips

Interview preparation tips for other job seekers - Good and nice.
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Feb 2022. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. They will explain the package details and that's it.
  • Q2. Interview questions will be basic and they will judge you for the English communication and night shift availablity.

Interview Preparation Tips

Interview preparation tips for other job seekers - It's a good company to learn new technologies. Pay would be less and not satisfactory.
HR and management is good but team members could be an issue as mostly are dipped to over attitude as they are in from long time.

I applied via Naukri.com and was interviewed before Jan 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Brief summary bout my previous job n all customer handling skills ll be checked

Interview Preparation Tips

Interview preparation tips for other job seekers - It's a long procedure but it's gonna be worth it as team s very employer friendly
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Basic SQL Questions were asked
  • Q2. Questions were asked on AWS S3, EC2

Interview Preparation Tips

Interview preparation tips for other job seekers - Overall interview process was good. Two rounds were taken followed by HR discussion.
Round 1 - One-on-one 

(1 Question)

  • Q1. Read below read below read below

Interview Preparation Tips

Interview preparation tips for other job seekers - 1.Are u ready to ruin ur career?
2.Are u ready for 3am to 11am shift?
3.Are u ready to be slave?
4.Are u ready to butter ankur's
5.Are u ready to get fired when u come back from pto/in 1 day notice
6.Are u ready to be in a constant fear that what if u did not get a client?

Are u ready for above then itbd is the best place 4 u.

I applied via Naukri.com and was interviewed in Jan 2022. There were 2 interview rounds.

Round 1 - Group Discussion 

Topics given to speak on

Round 2 - Technical 

(1 Question)

  • Q1. Question regarding your past work experience and then related to the position you are applying for

Interview Preparation Tips

Interview preparation tips for other job seekers - You should have knowledge about your domain.

I applied via Recruitment Consultant and was interviewed in Nov 2021. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Tell us about yourself?
  • Q2. Basic technical questions related to desktop troubleshooting?

Interview Preparation Tips

Interview preparation tips for other job seekers - Should have communication skills

I applied via Recruitment Consulltant and was interviewed before Jun 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Things about office 365, Server , Active directory, printers.
Round 3 - HR 

(1 Question)

  • Q1. Things you know about the company, Salary discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - Always know your strengths and make sure its is visible in your answers and confidence is the key. Even if you dont know some of the answers make sure you have the gut to deny that and have a reason why you dont know the answer.

I applied via Naukri.com and was interviewed in Apr 2021. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. What is ns look up
  • Ans. 

    nslookup is a command-line tool used to query DNS servers and obtain domain name or IP address information.

    • nslookup stands for Name Server Lookup

    • It is used to troubleshoot DNS-related issues

    • It can be used to obtain information about a domain name or IP address

    • It can also be used to test DNS records such as MX, A, and CNAME records

  • Answered by AI
  • Q2. How we can access the firewall outside policy,
  • Ans. 

    Accessing firewall outside policy can be done through VPN or remote access.

    • Use a VPN to access the firewall outside policy

    • Set up remote access to the firewall

    • Configure the firewall to allow access from specific IP addresses

    • Use a jump server to access the firewall

    • Use a console cable to connect directly to the firewall

  • Answered by AI
  • Q3. How do we troubleshoot the bsod issue , slow performance,
  • Ans. 

    BSOD and slow performance troubleshooting

    • Check for hardware issues such as faulty RAM or hard drive

    • Update drivers and firmware

    • Scan for malware and viruses

    • Check for overheating

    • Review system logs for errors

    • Disable unnecessary startup programs

    • Perform a clean boot

    • Check for available updates and patches

    • Perform a system restore

    • Reinstall the operating system if necessary

  • Answered by AI
  • Q4. Active directory, office 365,outlook mails

Interview Preparation Tips

Interview preparation tips for other job seekers - Be well prepared to go for the technical round

Skills evaluated in this interview

DigitalTrack Solutions Interview FAQs

How many rounds are there in DigitalTrack Solutions Senior Support Engineer interview?
DigitalTrack Solutions interview process usually has 3 rounds. The most common rounds in the DigitalTrack Solutions interview process are Technical and Resume Shortlist.
What are the top questions asked in DigitalTrack Solutions Senior Support Engineer interview?

Some of the top questions asked at the DigitalTrack Solutions Senior Support Engineer interview -

  1. Explain the working principle of firewall & Rout...read more
  2. Experience on any network Monitoring to...read more
  3. Cisco Routing & Switchi...read more

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DigitalTrack Solutions Senior Support Engineer Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

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DigitalTrack Solutions Senior Support Engineer Reviews and Ratings

based on 1 review

4.0/5

Rating in categories

4.0

Skill development

4.0

Work-life balance

4.0

Salary

4.0

Job security

4.0

Company culture

3.0

Promotions

4.0

Work satisfaction

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