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Diesel Customer Service Executive Interview Questions and Answers

Updated 12 Sep 2020

Diesel Customer Service Executive Interview Experiences

1 interview found

I applied via Walk-in and was interviewed in Aug 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Tell me about your self? They see my resume and asking about some questions in my resume (like ur branch questions) and how to handle customers?how to talk to customers?

Interview Preparation Tips

Interview preparation tips for other job seekers - They see only our communication skills fluently or not whether our english is correct or not they don't see only flency is must don't be confuse it is wrong or right talk to the interviewer don't be nervous it is my first experience first I got nervous after few minutes I relaxed

Interview questions from similar companies

I applied via Campus Placement and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell something about yourself.
  • Q2. Where do you see yourself in 5 years.

Interview Preparation Tips

Interview preparation tips for other job seekers - Fairly easy to crack interview.

I applied via Company Website and was interviewed before Sep 2019. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Technical and general questions in selected field

Interview Preparation Tips

Interview preparation tips for other job seekers - Be bold and be formal

I applied via Other and was interviewed in Feb 2021. There were 3 interview rounds.

Interview Questionnaire 

10 Questions

  • Q1. Q.M.S & Quality is conterl i & rejections control in company paramiter.
  • Q2. What should be want me factory.
  • Q3. What is packing Audit sest.
  • Ans. 

    Packing audit is a process of inspecting and verifying the accuracy of packaging materials and methods.

    • It involves checking the quality and quantity of packaging materials used.

    • It ensures that the packaging meets the required standards and regulations.

    • It also involves verifying the accuracy of labeling and packaging instructions.

    • Examples include checking the weight and dimensions of packaging, verifying the use of prop...

  • Answered by AI
  • Q4. What is production enter gaier in Quantity.
  • Ans. 

    Production enter gaier in quantity refers to the amount of goods produced in a given time period.

    • Production enter gaier in quantity is a measure of the output of a production process.

    • It is usually measured in units of a particular product or service.

    • Factors that affect production enter gaier in quantity include the efficiency of the production process, the availability of resources, and the skill of the workforce.

    • For e...

  • Answered by AI
  • Q5. Is factory in quality trining sest.
  • Q6. What is office tme
  • Ans. 

    Office time refers to the hours during which an employee is expected to be present and working in the office.

    • Office time is typically set by the employer and may vary depending on the industry and company policies.

    • It is important for employees to adhere to their designated office time to ensure productivity and meet deadlines.

    • Some companies may offer flexible office hours or remote work options, but these still require...

  • Answered by AI
  • Q7. What is package.
  • Ans. 

    A package is a collection of files and data that are bundled together for distribution and installation.

    • Packages are commonly used in software development to distribute code libraries or applications.

    • They can include executable files, configuration files, documentation, and other resources.

    • Packages can be installed and managed using package managers, such as apt-get for Ubuntu or Homebrew for macOS.

    • Some popular package...

  • Answered by AI
  • Q8. What is selary time
  • Ans. 

    Salary time refers to the period during which an employee receives their salary payment.

    • It is the time when an employee's salary is paid out

    • The frequency of salary time can vary depending on the employer and the employment contract

    • Salary time can be weekly, bi-weekly, monthly, or even annually

    • It is important for employees to keep track of their salary time to ensure they are being paid correctly and on time

  • Answered by AI
  • Q9. What is buyer parameter
  • Ans. 

    Buyer parameter refers to the specific criteria or requirements that a buyer has when making a purchase.

    • Buyer parameter can include factors such as price, quality, brand reputation, delivery time, and customer service.

    • Understanding buyer parameters is important for businesses to tailor their products and services to meet the needs of their target audience.

    • For example, a luxury car buyer may have different parameters th...

  • Answered by AI
  • Q10. Is d.Q.A. in factory.

Interview Preparation Tips

Interview preparation tips for other job seekers - Quality team weekly trinig in

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via I'm

Round 1 - Group Discussion 

Topic was retail marketing

Round 2 - HR 

(2 Questions)

  • Q1. Why Zara and its
  • Q2. Where do you see your self
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via Referral and was interviewed before Aug 2023. There was 1 interview round.

Round 1 - HR 

(6 Questions)

  • Q1. How many years of experience in watches
  • Ans. 

    I have 3 years of experience working with watches in a retail setting.

    • 3 years of experience in retail watch sales

    • Knowledge of different watch brands and styles

    • Experience in assisting customers with watch repairs and adjustments

  • Answered by AI
  • Q2. How much you get salary
  • Ans. 

    The salary for the Customer Service Associate position is competitive and includes benefits.

    • Salary is competitive and includes benefits

    • Specific salary details can be discussed during the interview process

    • Opportunities for bonuses or incentives may be available

  • Answered by AI
  • Q3. Where you see yourself after five years
  • Ans. 

    In five years, I see myself as a seasoned Customer Service Associate, possibly in a leadership role, contributing to the success of the company.

    • Continuing to excel in customer service and problem-solving skills

    • Taking on more responsibilities and possibly leading a team

    • Contributing innovative ideas to improve customer satisfaction

    • Completing relevant training and certifications to enhance my skills

    • Building strong relatio

  • Answered by AI
  • Q4. How long you stay in current company
  • Ans. 

    I have been with my current company for 3 years.

    • I have been with my current company for 3 years.

    • I have gained valuable experience and knowledge during my time with the company.

    • I have built strong relationships with colleagues and clients.

    • I have consistently met and exceeded performance targets set by the company.

  • Answered by AI
  • Q5. Why do you want to work with our company?
  • Ans. 

    I am impressed by your company's commitment to customer satisfaction and innovative solutions.

    • I admire the company's reputation for excellent customer service

    • I am excited about the opportunity to contribute to a team that values customer satisfaction

    • I believe in the company's mission and values, such as innovation and quality

    • I am impressed by the company's track record of success and growth

    • I am eager to learn from the

  • Answered by AI
  • Q6. What do you know about our company
  • Ans. 

    Your company is a leading provider of high-quality customer service solutions in the retail industry.

    • Your company has a strong reputation for excellent customer service.

    • It focuses on providing top-notch support to customers in the retail sector.

    • The company values customer satisfaction and aims to exceed expectations.

    • It offers a range of services to help improve customer experience, such as 24/7 support and personalized

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - My interview was good in HR round.
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jul 2024. There were 5 interview rounds.

Round 1 - Aptitude Test 

A general aptitude test relating to applied field is conducted

Round 2 - HR 

(1 Question)

  • Q1. Introduction round
Round 3 - One-on-one 

(1 Question)

  • Q1. Technical questions
Round 4 - Assignment 

More specific question are asked related to applied field as a written essay test

Round 5 - One-on-one 

(1 Question)

  • Q1. More technical with department head
Round 1 - HR 

(8 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Why should we hire you?
  • Q5. Why are you looking for a change?
  • Q6. Where do you see yourself in 5 years?
  • Q7. What are your strengths and weaknesses?
  • Q8. Tell me about yourself.
Round 2 - One-on-one 

(1 Question)

  • Q1. Why should we hire you

Interview Preparation Tips

Interview preparation tips for other job seekers - This the good interview, & I hope this company hire me
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
-

I applied via Naukri.com and was interviewed in Aug 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Functional round with business scenarios and multiple excel test
Round 3 - One-on-one 

(1 Question)

  • Q1. Functional business scenarios
Round 4 - HR 

(1 Question)

  • Q1. Psychology related questions related to work

Interview Preparation Tips

Interview preparation tips for other job seekers - Confident with your current Experience. Few scenarios will be discussed

Interview Questionnaire 

2 Questions

  • Q1. How to sale
  • Ans. 

    To sell effectively, understand customer needs, build relationships, demonstrate value, and close the deal.

    • Listen actively to understand customer needs and pain points.

    • Build rapport and trust with customers through effective communication.

    • Highlight the unique value proposition of the product or service.

    • Provide demonstrations or samples to showcase the benefits.

    • Address objections and concerns to alleviate customer hesit...

  • Answered by AI
  • Q2. How to convince customer
  • Ans. 

    To convince a customer, understand their needs, build trust, provide value, and address objections.

    • Listen actively to understand their needs

    • Build trust by being honest and transparent

    • Provide value by offering solutions that meet their needs

    • Address objections by providing evidence and addressing concerns

    • Follow up to ensure satisfaction and build long-term relationships

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak well talk well sale well

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