Dhani Loans and Services Field Collection Executive Interview Questions and Answers

Jaipur collection job

Q1. Field collection job
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Q2. Collection Field Executive senior Jaipur interview
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Q1. How to deal customer
Ans. 
To deal with customers effectively, listen actively, empathize, provide solutions, and follow up.
• Listen actively to understand customer needs and concerns

• Empathize with the customer's situation and show genuine care

• Provide personalized solutions that address the customer's specific needs

• Follow up with the customer to ensure satisfaction and build long-term relationships
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Q1. Communication skills
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Q2. Customer interaction
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1st round interview with TM,
Attitude with customer, dealer, and seniors, with knowledge of area and product.

Q1. Ms Office package and internet access knowledge
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Q2. Why we select you for ths role
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Q3. How can you increase our sale
Ans. 
By identifying customer needs, building relationships, and offering personalized solutions.
• Conduct market research to identify customer needs and preferences.

• Build strong relationships with customers through regular communication and follow-up.

• Offer personalized solutions that meet the specific needs of each customer.

• Provide exceptional customer service to ensure customer satisfaction and loyalty.

• Collaborate with marke...read more
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