Deutsche Bank Transaction Analyst Interview Questions and Answers

Q1. Self introduction
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Aptitude test general nowledge numeric ability calculation cash counting

Q1. How to handle cash and how to handle customer
Ans. 
Handling cash involves accuracy, security, and proper documentation. Handling customers requires good communication and problem-solving skills.
• Count and verify cash accurately to avoid errors

• Follow security protocols to prevent theft or fraud

• Maintain proper documentation of cash transactions

• Provide excellent customer service by being polite and attentive

• Listen actively to customer concerns and address them promptly

• Reso...read more
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Q2. How to provide services to the customer
Ans. 
To provide services to the customer, it is important to prioritize their needs, communicate effectively, and ensure prompt and accurate transaction processing.
• Prioritize customer needs and provide personalized assistance

• Communicate clearly and effectively to understand customer requirements

• Ensure prompt and accurate transaction processing

• Offer additional support or guidance if needed

• Provide excellent customer service a
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Q1. What is the difference between AML Monitoring and Fraud Monitoring
Ans. 
AML Monitoring focuses on detecting and preventing money laundering activities, while Fraud Monitoring focuses on identifying and preventing fraudulent transactions.
• AML Monitoring is primarily concerned with identifying suspicious financial activities that may be indicative of money laundering.

• Fraud Monitoring is primarily concerned with detecting and preventing fraudulent transactions or activities.

• AML Monitoring invo...read more
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Online test just to check how will you cope up with company working

Q1. Salary discussion round
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Clearing pending pdd or running pdd

Q1. What are your salary expectations?
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Q2. What are your strengths and weaknesses?
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Q3. Tell me about yourself.
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