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Deutsche Bahn Customer Service Executive Interview Questions and Answers

Updated 14 Feb 2024

Deutsche Bahn Customer Service Executive Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. 1. Tell me about yourself? 2. Where do you see yourself in 10 years. 3. Is thie salary which we are giving you in hand satisfactory for a fresher? 4. Will you be able to handle large no of passengers at a...
  • Q2. All questions are above .

Interview Preparation Tips

Topics to prepare for Deutsche Bahn Customer Service Executive interview:
  • Customer Service
  • Railways

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Apna Jobs and was interviewed before Jul 2023. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Self Introduction about ourself
  • Q2. Explaining the Job Description to us as a Friend
  • Ans. 

    As a Customer Support Executive, I help customers with their inquiries and issues to ensure a positive experience.

    • Assist customers via phone, email, or chat

    • Resolve customer complaints and issues

    • Provide product information and troubleshooting assistance

    • Maintain customer records and follow up on inquiries

    • Collaborate with other teams to address customer needs

  • Answered by AI
  • Q3. Asking our expected Salary and Giving a hike after 3 months

Interview Preparation Tips

Topics to prepare for Everest Fleet Customer Support Executive interview:
  • Self Introduction
  • Good Communication
  • Formal dress code
  • Respect
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Jan 2025.

Round 1 - One-on-one 

(1 Question)

  • Q1. About my self and explaining about the process of work

Interview Preparation Tips

Interview preparation tips for other job seekers - The good corporate office and ability to learn lot of skills, and giving Hike every 6 months once

Interview Questionnaire 

1 Question

  • Q1. I was asked about my soft skills and my perfection in C/C++ programming language

Interview Preparation Tips

Round: HR Interview
Experience: My soft skills are average. Not extraordinary and I have a command over C. This helped me with this

College Name: Jaypee University Of Information Technology

I applied via Campus Placement and was interviewed in Mar 2016. There were 2 interview rounds.

Interview Preparation Tips

Round: Resume Shortlist
Experience: Just looked at a course coding project and selected from it.
Tips: Only guy from electrical to apply for the profile, so got it easily.

Skills: Coding Skills And Knowledge On Data Structures
Duration: 2
College Name: IIT Madras

I applied via Job Fair and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

QUant, aptitude, english all in one hour

Round 2 - Assignment 

It was about the road curves and what kind of material we can use for the long durability of road

Interview Preparation Tips

Interview preparation tips for other job seekers - just drink water and tea at time, you'll got the job.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. System design, binary search related questions
Round 2 - Technical 

(1 Question)

  • Q1. Basic Linked list, recursion question.

Data Analyst Interview Questions & Answers

BluSmart user image sakshi vinayak

posted on 29 Jan 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Jan 2023.

Round 1 - HR 

(1 Question)

  • Q1. Asked related to introduction and about previous company profile
Round 2 - Technical 

(1 Question)

  • Q1. Related to advanced excel
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. What are the projects you worked on previously
  • Q2. Master Plan Preparation project and policies

Interview Preparation Tips

Interview preparation tips for other job seekers - Answer straight forword, don't circle around the question they, if you know answer it or else say I don't know.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Mar 2024.

Round 1 - Coding Test 

Dsa round was conducted

Round 2 - One-on-one 

(1 Question)

  • Q1. Anything related to past exp

Deutsche Bahn Interview FAQs

How many rounds are there in Deutsche Bahn Customer Service Executive interview?
Deutsche Bahn interview process usually has 1 rounds. The most common rounds in the Deutsche Bahn interview process are One-on-one Round.

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Deutsche Bahn Customer Service Executive Interview Process

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Interview experience

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Deutsche Bahn Customer Service Executive Reviews and Ratings

based on 1 review

4.0/5

Rating in categories

3.0

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4.0

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3.0

Salary

4.0

Job security

3.0

Company culture

3.0

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3.0

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₹45 L/yr - ₹65 L/yr

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₹15 L/yr - ₹16.5 L/yr

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