Deltatech Gaming Customer Retention Executive Interview Questions and Answers

Explanation of customer retention strategies

• Customer retention is the process of engaging existing customers to continue buying products or services from a company

• Strategies include personalized communication, loyalty programs, excellent customer service, and feedback collection

• For example, sending personalized emails with product recommendations based on past purchases can increase customer retention rates

I expect a supportive work environment, opportunities for growth, and clear communication.

• Supportive work environment where feedback is valued

• Opportunities for growth and advancement within the company

• Clear communication regarding expectations and goals