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Delhi Duty Free Services

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4.0

based on 244 Reviews

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Delhi Duty Free Services Customer Service Associate Interview Questions and Answers

Updated 17 Jul 2017

Delhi Duty Free Services Customer Service Associate Interview Experiences

1 interview found

Customer Service Associate Interview Questions & Answers

user image Anonymous

posted on 17 Jul 2017

Interview Questionnaire 

1 Question

  • Q1. What do you know about our company How do we work
  • Ans. 

    The company is a customer service-oriented organization that provides various services to its clients.

    • The company is focused on providing excellent customer service.

    • They offer a wide range of services to their clients.

    • The company has a team of dedicated professionals who work tirelessly to ensure customer satisfaction.

    • They use the latest technology and tools to provide efficient and effective services.

    • The company value...

    • Answered by AI
    View 2 more answers

Interview Preparation Tips

Round: Resume Shortlist
Experience: Just a short intro to the hr
Be simple but confident and never forget smile
Tips: Good speech,smile confident look

Round: HR Interview
Experience: Buries description about your previous experience,accredation and the little bit about family
Tips: Do not show any negative point about your experience if it's necessary then handle it very firmly and clearly

Round: Technical + HR Interview
Experience: Basically that was my final round but very important as very important stuff was discussed in this round only about your gonna be job profile
Tips: Just be confident
Smile on face
Positive attitude

Skills: body language, Way of talking , Smile, Grooming

Top trending discussions

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Interview Tips & Stories
2w
gandalfthepurple
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works at
MicroEnergy Credits, Corp.
SQL and Python Interview Tips needed ASAP!
My SQL and Python technical round is in 3 days and I need a list of important topics to practice for Python. I have worked on NumPy and Pandas libraries at my current workplace. Need an exhaustive list of topics that you guys have been asked in DA/BA role interviews. The interview is for a Big4 company. Any help is much appreciated!
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Interview questions from similar companies

Customer Service Associate Interview Questions & Answers

Spencer's Retail user image Anonymous

posted on 13 Feb 2025

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Salary issue is always
    • Add your answer
  • Q2. Management system not good
    • Add your answer
Round 2 - One-on-one 

(2 Questions)

  • Q1. Work load is too much
    • Add your answer
  • Q2. Behavioural issue
    • Add your answer
Round 3 - Promotion 

(2 Questions)

  • Q1. Promotion opportunity issue
    • Add your answer
  • Q2. Mental health issues
    • Add your answer
Round 4 - Focus on customer 

(2 Questions)

  • Q1. Not proper focus on their employees
    • Add your answer
  • Q2. Work load is too much
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Always prioritize core values.

Customer Service Associate Interview Questions & Answers

Marks & Spencer user image Anonymous

posted on 2 Apr 2022

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Apr 2021. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

How will you work on sales?

Round 3 - Case Study 

Asking questions about how to attend different types of customers, should know completely details of KPI in retail industry nn

Round 4 - HR 

(2 Questions)

  • Q1. Questions on retail KPI
    • Add your answer
  • Q2. Questions on daily basis works
    • Add your answer
Round 5 - One-on-one 

(2 Questions)

  • Q1. How much salary you are expecting?
    • Add your answer
  • Q2. When to be starting joining process will be good for you?
  • Ans. 

    I am available to start the joining process immediately.

    • I am ready to start as soon as possible

    • I can begin within the next week

    • I am flexible with the start date

    • Answered by AI
    Add your answer

Customer Service Associate Interview Questions & Answers

Target user image Anonymous

posted on 25 Apr 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected

I applied via Campus Placement and was interviewed in Mar 2024. There were 4 interview rounds.

Round 1 - Aptitude Test 

Aptitude and english

Round 2 - Aptitude Test 

Simulation about chats and situational questions

Round 3 - One-on-one 

(1 Question)

  • Q1. Everything about experiences and situations
    • Add your answer
Round 4 - HR 

(1 Question)

  • Q1. Personal Life and about the company
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident in your skills

Customer Service Associate Interview Questions & Answers

Reliance Smart user image Anonymous

posted on 10 Jan 2023

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

Basically Ek sales ka job tha To ham logon se poochha gaya tha ki aap customer ko kaise bechenge bechkar dikhayen.

Round 3 - HR 

(2 Questions)

  • Q1. Introduction liya gaya tha iske bad timing ka bola gaya tha ki retail sector hai To कभी-कभी timing Jyada bhi Dena padega
    • Add your answer
  • Q2. Aap Kisi Saman ko kaise bhej sakte hain bech kar dikhaiye.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Bahut hi achcha job hai bahut achcha customer ke sath Ek lagav ban jata hai.

Customer Service Executive Interview Questions & Answers

Tesco user image Anonymous

posted on 13 Jan 2025

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - Assessment 

(2 Questions)

  • Q1. Reason for leaving previous company
    • Add your answer
  • Q2. How would you deal with high rated customer
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and slightly honest

Customer Care Executive Interview Questions & Answers

Vijay Sales user image Anonymous

posted on 16 Feb 2025

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Aug 2024.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about your self
    • Add your answer

Customer Support Associate Interview Questions & Answers

Wellness Forever Medicare user image Anonymous

posted on 15 Aug 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Jul 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about your self
    • Add your answer
  • Q2. About experience and why you left previous company
    • Add your answer
Round 3 - One-on-one 

(2 Questions)

  • Q1. Client round Tell me about your self
    • Add your answer
  • Q2. Experience and why you left previous company. About medicine How you will solve customer queries.
    • Add your answer

Customer Care Executive Interview Questions & Answers

Fabindia user image Anonymous

posted on 30 Jun 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Give your intro
    • Add your answer
  • Q2. What is 360 degree apraisal
  • Ans. 

    360 degree appraisal is a performance evaluation method that involves feedback from multiple sources.

    • Involves feedback from supervisors, peers, subordinates, and sometimes even customers

    • Provides a comprehensive view of an employee's performance and behavior

    • Helps in identifying strengths and areas for improvement

    • Encourages self-awareness and development

    • Used for performance reviews, promotions, and training purposes

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident

Customer Service Executive Interview Questions & Answers

Landmark Group user image Anonymous

posted on 1 Apr 2024

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Walk-in and was interviewed in Oct 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. What is your 1st priority
    • Add your answer

Interview Preparation Tips

Topics to prepare for Landmark Group Customer Service Executive interview:
  • Employee Relations
  • Employee Engagement
  • Employee Grievances
Interview preparation tips for other job seekers - My total experience is bad for landmark jeep
More about working at Delhi Duty Free Services

Delhi Duty Free Services Interview FAQs

How to prepare for Delhi Duty Free Services Customer Service Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Delhi Duty Free Services. The most common topics and skills that interviewers at Delhi Duty Free Services expect are Customer Service, customer support, Communication Skills, CRA and Interpersonal Skills.

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Delhi Duty Free Services Customer Service Associate Reviews and Ratings

based on 5 reviews

4.0/5

Rating in categories

3.6

Skill development

3.7

Work-life balance

2.8

Salary

1.5

Job security

3.1

Company culture

3.1

Promotions

3.2

Work satisfaction

Explore 5 Reviews and Ratings
Delhi Duty Free Services Salaries in India
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