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Delhi Duty Free Services

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3.9

based on 249 Reviews

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Delhi Duty Free Services Customer Service Associate Interview Questions and Answers

Updated 17 Jul 2017

Delhi Duty Free Services Customer Service Associate Interview Experiences

1 interview found

Customer Service Associate Interview Questions & Answers

user image Anonymous

posted on 17 Jul 2017

Interview Questionnaire 

1 Question

  • Q1. What do you know about our company How do we work
  • Ans. 

    The company is a customer service-oriented organization that provides various services to its clients.

    • The company is focused on providing excellent customer service.

    • They offer a wide range of services to their clients.

    • The company has a team of dedicated professionals who work tirelessly to ensure customer satisfaction.

    • They use the latest technology and tools to provide efficient and effective services.

    • The company value...

    • Answered by AI
    View 2 more answers

Interview Preparation Tips

Round: Resume Shortlist
Experience: Just a short intro to the hr
Be simple but confident and never forget smile
Tips: Good speech,smile confident look

Round: HR Interview
Experience: Buries description about your previous experience,accredation and the little bit about family
Tips: Do not show any negative point about your experience if it's necessary then handle it very firmly and clearly

Round: Technical + HR Interview
Experience: Basically that was my final round but very important as very important stuff was discussed in this round only about your gonna be job profile
Tips: Just be confident
Smile on face
Positive attitude

Skills: body language, Way of talking , Smile, Grooming

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Interview Tips & Stories
2w
mrstorm
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works at
Wipro
90 days notice period
"Hi everyone, I have a 90-day notice period and actively seeking new job opportunities. However, I haven't received any interview calls yet due to this notice period. I would appreciate any advice on how to navigate this situation. Additionally, if I update my profile to indicate that I am serving my notice period (even though I’m not), how should I handle questions regarding this during interviews? Any guidance or referrals would be greatly appreciated.I am looking for opportunities in ad tech field now.Thank you!"
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Interview questions from similar companies

Customer Service Associate Interview Questions & Answers

Spencer's Retail user image RIYA SING

posted on 13 Feb 2025

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Salary issue is always
    • Add your answer
  • Q2. Management system not good
    • Add your answer
Round 2 - One-on-one 

(2 Questions)

  • Q1. Work load is too much
    • Add your answer
  • Q2. Behavioural issue
    • Add your answer
Round 3 - Promotion 

(2 Questions)

  • Q1. Promotion opportunity issue
    • Add your answer
  • Q2. Mental health issues
    • Add your answer
Round 4 - Focus on customer 

(2 Questions)

  • Q1. Not proper focus on their employees
    • Add your answer
  • Q2. Work load is too much
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Always prioritize core values.

Senior Associate Interview Questions & Answers

Baazar Retail Private Limited user image

posted on 23 Apr 2023

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Apr 2022. There were 2 interview rounds.

Round 1 - Assignment 

I know very well that sop,sdp,adr,dsr,kpi,flow,table guidelines, company policy etc

Round 2 - Case Study 

Customer satisfaction,goods receive& return to origin

Interview Preparation Tips

Interview preparation tips for other job seekers - I want to find a platform where my growth is secure &sure

Senior Associate Interview Questions & Answers

Tesco user image Anonymous

posted on 22 Jul 2023

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Jul 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Team lead question for QA
    • Add your answer
  • Q2. API testing from Postman tool
  • Ans. 

    Postman is a popular tool for API testing, allowing users to send requests, receive responses, and automate testing workflows.

    • Postman allows users to easily create and send API requests using a user-friendly interface.

    • Users can organize their API requests into collections for easier management and sharing.

    • Postman supports various authentication methods, including basic authentication, OAuth, and API keys.

    • Users can writ...

    • Answered by AI
    Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Salary discussion and negotiations and job locations
    • Add your answer

Skills evaluated in this interview

Customer Service Associate Interview Questions & Answers

Target user image Anonymous

posted on 25 Apr 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected

I applied via Campus Placement and was interviewed in Mar 2024. There were 4 interview rounds.

Round 1 - Aptitude Test 

Aptitude and english

Round 2 - Aptitude Test 

Simulation about chats and situational questions

Round 3 - One-on-one 

(1 Question)

  • Q1. Everything about experiences and situations
    • Add your answer
Round 4 - HR 

(1 Question)

  • Q1. Personal Life and about the company
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident in your skills

Senior Associate Interview Questions & Answers

Lowe's user image Anonymous

posted on 5 Jul 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Ap overview and journals
    • Add your answer
  • Q2. Inquiry GRIR and Ageing
    • Add your answer

Senior Associate Interview Questions & Answers

Tesco user image Anonymous

posted on 17 Jun 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
2-4 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Jun 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Basic accounting and work experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good compnay to work

Senior Associate Interview Questions & Answers

Tesco user image Anonymous

posted on 15 Jul 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jul 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. I was told tell about myself
    • Add your answer
Round 2 - Technical 

(1 Question)

  • Q1. The questions were asked in & around the role they are hiring for
    • Add your answer

Customer Service Executive Interview Questions & Answers

Vijay Sales user image Anonymous

posted on 9 May 2021

I applied via Walk-in and was interviewed before May 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Which location will be suitable for you to work?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Always say branch & also inform don't want to work in regional office, As manager over there does too much of politics, plus it is a call center, so in branch you have some work to do.

Customer Care Executive Interview Questions & Answers

Vijay Sales user image Anonymous

posted on 4 May 2021

I applied via Walk-in and was interviewed before May 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Normal questions like tell me about your self and general questions.
    • Add your answer
  • Q2. How you see yourself in the company?
    • Add your answer
  • Q3. How much salary you desire?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and answer in a decent manner.
Wear formal attire.
More about working at Delhi Duty Free Services

Delhi Duty Free Services Interview FAQs

How to prepare for Delhi Duty Free Services Customer Service Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Delhi Duty Free Services. The most common topics and skills that interviewers at Delhi Duty Free Services expect are Customer Service, customer support, Communication Skills, CRA and Interpersonal Skills.

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Delhi Duty Free Services Customer Service Associate Reviews and Ratings

based on 5 reviews

4.0/5

Rating in categories

3.6

Skill development

3.7

Work-life balance

2.8

Salary

1.5

Job security

3.1

Company culture

3.1

Promotions

3.2

Work satisfaction

Explore 5 Reviews and Ratings
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