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Dbs Mintek Customer Service Executive Interview Questions and Answers

Updated 25 Mar 2025

Dbs Mintek Customer Service Executive Interview Experiences

2 interviews found

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Sep 2024, where I was asked the following questions.

  • Q1. Introduce yourself to me
  • Ans. 

    I am a dedicated customer service professional with a passion for helping others and a strong background in communication and problem-solving.

    • Background: I have over 3 years of experience in customer service roles, working in both retail and call center environments.

    • Skills: I excel in active listening and empathy, ensuring customers feel heard and valued.

    • Achievements: I consistently achieved a customer satisfaction rat...

  • Answered by AI
  • Q2. Can you describe your professional experience?
  • Ans. 

    I have over five years of experience in customer service, focusing on problem-solving and enhancing customer satisfaction.

    • Worked at XYZ Corp for 3 years, handling customer inquiries and resolving issues efficiently.

    • Implemented a new ticketing system that reduced response time by 30%.

    • Trained new team members on customer service best practices, improving overall team performance.

    • Received 'Employee of the Month' award twi...

  • Answered by AI

I applied via WorkIndia and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me About Your Self
  • Q2. How Much Education Did You Get

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Confidence Basic Tell Name Education Experience Family

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Interview questions from similar companies

I applied via Walk-in and was interviewed before Oct 2020. There were 5 interview rounds.

Interview Questionnaire 

7 Questions

  • Q1. What is your goal?
  • Q2. Where do you see yourself after 5years?
  • Q3. Tell me something about yourself?
  • Q4. What are your strengths and weaknesses?
  • Q5. Why you want to join us?
  • Q6. Where do you put up?
  • Q7. Why you left your last organization?

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare yourself first then go for interview and be confident but not over confident because there is very thin line between confidence and over confidence so be careful and calm.

Interview Questionnaire 

1 Question

  • Q1. Sell this pen to me
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself and your experience?
  • Q2. Why did you leave your last organization?

Interview Preparation Tips

Interview preparation tips for other job seekers - Worst response and lying over the hike and the salary amount.
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jul 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Introduction, family background.
Round 3 - HR 

(1 Question)

  • Q1. Intro, experience related questions, willingness to travel, timing, jd
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed in May 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(6 Questions)

  • Q1. What do you know about stock market?
  • Ans. 

    The stock market is a platform where investors can buy and sell shares of publicly traded companies.

    • Stock market is a place where investors can buy and sell shares of publicly traded companies

    • Prices of stocks are determined by supply and demand

    • Investors can make profits by buying low and selling high

    • Stock market indices like S&P 500 and Dow Jones represent the overall performance of the market

  • Answered by AI
  • Q2. Tell me about yourself, your educational details, your hobbies and interests and your family background
  • Q3. What is your salary expectations?
  • Q4. Are you comfortable doing rotational shifts without pick up and drop facility?
  • Q5. What do you know about trading?
  • Ans. 

    Trading involves buying and selling financial instruments such as stocks, bonds, and commodities in order to make a profit.

    • Trading is the act of buying and selling financial instruments such as stocks, bonds, commodities, and currencies.

    • Traders aim to make a profit by taking advantage of price fluctuations in the market.

    • Different types of trading include day trading, swing trading, and long-term investing.

    • Trading can b...

  • Answered by AI
  • Q6. Do you have any plans for further studies?

Interview Preparation Tips

Topics to prepare for Sharekhan Customer Service Executive interview:
  • Stock Market
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Apr 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself ? What are your educational qualifications ? About your personal family background.
Round 2 - One-on-one 

(1 Question)

  • Q1. About basic questions in regards to share market.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. What is about your abilities
  • Ans. 

    I possess strong communication skills, problem-solving abilities, and a customer-centric approach.

    • Excellent communication skills - able to effectively communicate with customers and colleagues

    • Strong problem-solving abilities - can quickly identify and resolve customer issues

    • Customer-centric approach - always prioritize customer satisfaction and strive to exceed their expectations

  • Answered by AI

I applied via Walk-in

Round 1 - Group Discussion 

How can resolve customer queries and patience control

Round 2 - Case Study 

How can study

Interview Preparation Tips

Interview preparation tips for other job seekers - To present perfect position and clearly
No haritation and at the time of interview clar all doubts in one time

Dbs Mintek Interview FAQs

How many rounds are there in Dbs Mintek Customer Service Executive interview?
Dbs Mintek interview process usually has 1-2 rounds. The most common rounds in the Dbs Mintek interview process are Resume Shortlist and One-on-one Round.
How to prepare for Dbs Mintek Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Dbs Mintek. The most common topics and skills that interviewers at Dbs Mintek expect are Customer Handling, Customer Service, Outbound Calling, Solving Queries and inbound.

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Dbs Mintek Customer Service Executive Interview Process

based on 1 interview

Interview experience

1
  
Bad
View more
Dbs Mintek Customer Service Executive Salary
based on 43 salaries
₹1 L/yr - ₹3.5 L/yr
42% less than the average Customer Service Executive Salary in India
View more details

Dbs Mintek Customer Service Executive Reviews and Ratings

based on 14 reviews

2.7/5

Rating in categories

2.5

Skill development

2.7

Work-life balance

2.5

Salary

2.4

Job security

2.5

Company culture

2.6

Promotions

2.5

Work satisfaction

Explore 14 Reviews and Ratings
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51 salaries
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₹12 L/yr - ₹23 L/yr

Customer Service Executive
43 salaries
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₹1 L/yr - ₹3.5 L/yr

Senior Associate
36 salaries
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₹16.8 L/yr - ₹31 L/yr

Assistant Vice President
29 salaries
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₹19.2 L/yr - ₹43 L/yr

Team Lead
26 salaries
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₹1.5 L/yr - ₹3.5 L/yr

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