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Dbs Mintek
3.4
based on 208 Reviews
Company Overview
Company Locations
Working at Dbs Mintek
Company Summary
Operates as an international call center in India, offering diverse customer engagement services including support and telemarketing.
Overall Rating
3.4/5
based on 208 reviews
11% below
industry average
Critically rated for
Promotions, Salary, Work satisfaction
Work Policy
Work from office
76% employees reported
Monday to Saturday
56% employees reported
Strict timing
56% employees reported
No travel
64% employees reported
View detailed work policy
Top Employees Benefits
Office cab/shuttle
9 employees reported
Job/Soft skill training
6 employees reported
Cafeteria
2 employees reported
Health insurance
2 employees reported
View all benefits
About Dbs Mintek
Founded in2008 (17 yrs old)
India Employee Count1k-5k
Global Employee Count--
India HeadquartersPune, India
Office Locations
--
Websitedbsmintek.com
Primary Industry
Other Industries
--
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DBS MINTEK PVT LTD is an international call center based in Mumbai & Pune, India. Incorporated in 2008 as a Private Limited Company. Well equipped with state-of-the-art technology with the capacity for fast ramp-up and rollout of new campaigns. DBS ‘s existing operation is a 75-workstation facility, which would be scaled up by another 100. It currently owns two centers with a total capacity of around 200 seats.
We are based out of Mumbai & Pune in two different places of major ITES and BPO activity in the country. We also cater to various other processes such as Customer care, tech support, Debt collection, Surveys, corporate reception and messaging in the Inbound call center domain. In the outbound call center we cater to direct telemarketing, Upsell/cross sell, direct mail followup, appointment scheduling and surveys.
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Dbs Mintek Ratings
based on 208 reviews
Overall Rating
3.4/5
How AmbitionBox ratings work?
5
80
4
40
3
25
2
12
1
51
Category Ratings
3.3
Skill development
3.2
Company culture
3.2
Job security
3.2
Work-life balance
3.1
Work satisfaction
3.0
Salary
2.9
Promotions
Dbs Mintek is rated 3.4 out of 5 stars on AmbitionBox, based on 208 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at Dbs Mintek
based on 194 reviews
2.9
Rated by 61 Women
Rated 2.9 for Job security and 2.7 for Company culture
3.7
Rated by 133 Men
Rated 3.5 for Work-life balance and 3.5 for Company culture
Work Policy at Dbs Mintek
based on 29 reviews in last 6 months
Work from office
76%
Hybrid
17%
Permanent work from home
7%
Dbs Mintek Reviews
Top mentions in Dbs Mintek Reviews
+ 5 more
Compare Dbs Mintek with Similar Companies
Change Company | Change Company | Change Company | ||
|---|---|---|---|---|
Overall Rating | 3.4/5 based on 208 reviews | 3.4/5 based on 121 reviews | 3.9/5 based on 381 reviews | 4.4/5 based on 37 reviews |
Highly Rated for | No highly rated category | No highly rated category | No highly rated category | Job security Work-life balance Skill development |
Critically Rated for | Promotions Salary Work satisfaction | Work-life balance Work satisfaction Job security | No critically rated category | No critically rated category |
Primary Work Policy | Work from office 76% employees reported | Work from office 100% employees reported | Work from office 89% employees reported | - |
Rating by Women Employees | 2.9 Poor rated by 61 women | 3.0 Average rated by 47 women | 3.9 Good rated by 192 women | 4.3 Good rated by 15 women |
Rating by Men Employees | 3.7 Good rated by 133 men | 3.9 Good rated by 59 men | 3.9 Good rated by 137 men | 4.6 Excellent rated by 19 men |
Job security | 3.2 Average | 3.2 Average | 3.6 Good | 4.4 Good |
View more
Dbs Mintek Salaries
Dbs Mintek salaries have received with an average score of 3.0 out of 5 by 208 employees.
Senior Associate
(58 salaries)
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₹16.8 L/yr - ₹30 L/yr
Customer Service Executive
(43 salaries)
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₹1 L/yr - ₹3.5 L/yr
Assistant Vice President
(28 salaries)
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₹19.3 L/yr - ₹45.4 L/yr
Customer Service Associate
(26 salaries)
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₹1.1 L/yr - ₹2.5 L/yr
Team Lead
(24 salaries)
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₹1.8 L/yr - ₹3.1 L/yr
Customer Care Executive
(20 salaries)
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₹0.9 L/yr - ₹3 L/yr
Analyst
(15 salaries)
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₹9.4 L/yr - ₹15 L/yr
Telecaller
(15 salaries)
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₹1 L/yr - ₹2 L/yr
Assistant Officer
(14 salaries)
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₹2.4 L/yr - ₹5 L/yr
C.S.A
(13 salaries)
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₹1 L/yr - ₹2.3 L/yr
Dbs Mintek Interview Questions
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Dbs Mintek Jobs
Popular Designations Dbs Mintek Hires for
Relationship Manager
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Operations Manager
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Assistant Vice President
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Customer Care Executive
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Reporting Specialist
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Dbs Mintek News
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DBS CEO Gupta’s 2024 Pay Rises to S$17.58 Million, Up 14% Amid Profit Surge
- Outgoing DBS CEO Piyush Gupta’s total pay for 2024 increased to S$17.58 million, up 14% from 2022.
- DBS reported a record financial performance with full-year net profit surging 11% to S$11.4 billion.
- Gupta's pay increase is attributed to the bank's strong performance and improved scorecard assessment by the board.
- Gupta, who has led DBS for 15 years, will retire in 2025, and Deputy CEO Tan Su Shan will succeed him.
Fintechnews | 6 Mar, 2025
Sustainable Finance Awards 2025: Global And Country Winners
- Sustainable finance experienced a record year in 2024, with $1.1 trillion in impact bonds issued.
- Despite positive trends, global efforts to combat climate change faced challenges, including the US withdrawal from the Paris Agreement under the Trump administration.
- 2024 saw an increase in sustainable finance issuance, especially green bonds, with a focus on the EU's Green Bond Standard to boost investor confidence.
- Moody’s predicts new green bond volumes rising in 2025, with a focus on green/sustainable finance issuance.
- Global Finance's Sustainable Finance Awards honored institutions worldwide for their ESG activities and achievements from 2024.
- DBS, CTBC, BTG Pactual, and other banks were recognized for their impact in sustainable finance, including deals in renewable energy, social bonds, and green bonds.
- Institutions like BPI, Akbank, and SocGen were acknowledged for their contributions to sustainable bonds, social impact, and sustainable infrastructure financing.
- Winners across regions and countries showcased a diverse range of sustainable finance efforts, from green bond issuance to microfinance and community support.
- The awards criteria included metrics on ESG activity, innovation, and alignment with leading norms, covering activities from January 2024 to December 2024.
- The Sustainable Finance Awards recognized banks in various categories like sustainable financing in emerging markets, best bank for green bonds, and promoting sustainable communities.
Global Finance Magazine | 4 Mar, 2025
Sustainable Finance Awards 2025: Asia-Pacific
- Asian banks are integrating ESG principles and Sustainable Development Goals into core operations, aiming to promote environmental stewardship through green finance products.
- Banks in Asia limit financing for coal operations and harmful businesses, offering green loans, bonds, and sustainability-linked products.
- Banks like DBS and Maybank showcase commitment to sustainability through ESG achievements and innovative financing approaches.
- DBS is recognized for sustainable finance products like green loans and acts as a green finance adviser for renewable energy projects.
- CTBC Bank secures financing for offshore wind projects and contributes to clean energy goals in Taiwan, while Societe Generale focuses on sustainable infrastructure like battery energy storage systems.
- Maybank emphasizes sustainability transparency and supports women-led SMEs through programs like the HERpower loan initiative.
- Bank of China leads in green bond underwriting, funding projects for sustainable development, and reducing CO2 emissions through renewable energy.
- Industrial Bank of Korea excels in social bonds issuance, supporting diversity and inclusion initiatives, while BPI in the Philippines sustains communities through innovative loan programs.
- Overall, Asian banks are recognized for their contributions to sustainable finance, ESG initiatives, and supporting environmentally responsible projects across various sectors.
Global Finance Magazine | 4 Mar, 2025
Employees at Singapore’s biggest bank are set to lose their jobs to the AI revolution — and that worries me
- Singapore's largest bank, DBS, will cut as many as 4,000 roles (9.7% of its workforce) to allow AI tools to play a larger role in operations.
- Job cuts will occur through natural attrition as temporary and contract roles roll off over the next few years.
- Permanent staff will not lose their roles, and the bank expects to create around 1,000 jobs related to working with AI.
- DBS currently deploys over 800 AI models across 350 use cases and estimates their economic impact to exceed $745 million USD by 2025.
Tech Radar | 25 Feb, 2025
DBS to Cut 4,000 Contract Jobs Via Attrition, Cites AI Challenges
- DBS plans to reduce its temporary and contract workforce by about 4,000 over the next three years.
- The reduction will occur through natural attrition as contracts expire, without layoffs.
- DBS will create about 1,000 new roles focused on AI-related initiatives.
- AI's rapid integration into banking operations poses both challenges and opportunities for job creation.
Fintechnews | 25 Feb, 2025
DBS Appoints New Leaders Amid Senior Management Changes
- DBS has appointed internal candidates to key leadership roles amid ongoing senior management changes.
- Chen Ze Ling, currently Singapore Head of Corporate Banking, will become Group Head of Corporate and SME Banking on 1 April.
- Welson Jamin, Head of IBG Operations and International Centres Technology & Operations, will become Group Head of Operations.
- These appointments are part of DBS's efforts to realign its senior management and ensure smooth leadership transitions.
Fintechnews | 19 Feb, 2025
DBS to Pay Out S$32 Million in Staff Bonuses After Record 2024 Profit
- DBS Group will grant a special one-time bonus of S$ 1,000 to all employees except senior managers as recognition of staff contributions to its financial performance.
- The bank has set aside S$ 32 million for the payout after reporting a record net profit of S$ 11.4 billion for 2024.
- DBS reported an 11% increase in net profit for the year, with return on equity maintained at 18.0%.
- Total income rose 10% to S$ 22.3 billion, driven by higher net interest margins, record fee income, and a rebound in markets trading income.
Fintechnews | 10 Feb, 2025
Rajat Verma to Take Over as DBS India CEO in March 2025
- DBS Bank India has announced that Rajat Verma will assume the role of CEO starting 1 March 2025.
- Verma, currently serving as Head of Institutional Banking Group (IBG) at DBS India, will succeed Surojit Shome, who is set to retire on 28 February 2025.
- Verma, a banking veteran with 27 years of experience, joined DBS in June 2023 and has been instrumental in driving growth across all client segments.
- Under the leadership of Surojit Shome, DBS India has evolved into a full-service platform spanning institutional banking, wealth management, and retail banking.
Fintechnews | 6 Jan, 2025
Rupee slumps to record low of 84.93/USD in intraday trading
- The rupee slumped to a record low of 84.93 against the USD in intraday trading.
- India's goods trade deficit widened to a record $37.84 billion in November, largely due to unprecedented gold imports.
- Market participants will continue to test the incoming Governor's view on the currency, as the rupee remains below 84.80.
- There is a possibility of further rupee slippage over the next three and twelve months, according to DBS FX strategist.
HinduBusinessLine | 17 Dec, 2024
DBS Appoints New Heads of Institutional Banking, Singapore Operations
- DBS has announced two senior leadership appointments.
- Han Kwee Juan, the current Singapore Country Head, will be taking over as the Group Head of Institutional Banking.
- Lim Him Chuan, who currently leads Strategy, Transformation, Analytics & Research (GSTAR), will assume the position of Singapore Country Head.
- Both Han and Lim will report to current DBS CEO Piyush Gupta.
Fintechnews | 10 Dec, 2024
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Dbs Mintek FAQs
When was Dbs Mintek founded?
Dbs Mintek was founded in 2008. The company has been operating for 17 years primarily in the Financial Services sector.
Where is the Dbs Mintek headquarters located?
Dbs Mintek is headquartered in Pune.
How many employees does Dbs Mintek have in India?
Dbs Mintek currently has more than 1,000+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in Dbs Mintek based on the number of reviews submitted on AmbitionBox.
Does Dbs Mintek have good work-life balance?
Dbs Mintek has a work-life balance rating of 3.2 out of 5 based on 200+ employee reviews on AmbitionBox. 42% employees rated Dbs Mintek 3 or below, while 58% employees rated it 4 or above for work-life balance. This rating suggests that while some employees recognize efforts towards work-life balance, there is scope for improvement based on employee feedback. We encourage you to read Dbs Mintek work-life balance reviews for more details
Is Dbs Mintek good for career growth?
Career growth at Dbs Mintek is rated as poor, with a promotions and appraisal rating of 2.9. 42% employees rated Dbs Mintek 3 or below on promotions/appraisal. This rating reflects a negative sentiment among employees for career growth. We recommend reading Dbs Mintek promotions/appraisals reviews for more detailed insights.
What are the cons of working in Dbs Mintek?
Working at Dbs Mintek does have some drawbacks that potential employees should consider. The company is poorly rated for promotions / appraisal, salary & benefits and work satisfaction, based on 200+ employee reviews on AmbitionBox.
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