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DataTrained
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I applied via Walk-in and was interviewed in Jan 2023. There were 3 interview rounds.
Top trending discussions
I applied via Instahyre and was interviewed before Nov 2021. There were 4 interview rounds.
Basic aptitude test. Candidate can practice few free mock tests online for preparation.
I applied via Approached by Company and was interviewed before Feb 2023. There were 2 interview rounds.
Scenario based case study
I applied via Company Website and was interviewed in Dec 2023. There were 2 interview rounds.
Easy test reasoning and problem solving questions
Easy test with basic coding questions
I applied via Approached by Company and was interviewed before Feb 2023. There were 2 interview rounds.
Basic math questions on how you would solve
posted on 25 Mar 2024
I applied via Naukri.com and was interviewed before Mar 2023. There was 1 interview round.
I applied via LinkedIn and was interviewed before Oct 2021. There were 2 interview rounds.
posted on 28 Apr 2024
I applied via Company Website and was interviewed in Mar 2024. There were 2 interview rounds.
Irate customer wanted a refund, write an email saying we do not have refund policy.
posted on 23 Aug 2024
A good customer service executive is someone who is empathetic, patient, knowledgeable, and proactive in solving customer issues.
Empathetic - able to understand and relate to customers' feelings and concerns
Patient - able to remain calm and composed, even in challenging situations
Knowledgeable - has a deep understanding of the product or service being offered
Proactive - takes initiative to address customer issues befor
A good customer service executive must possess strong communication skills, empathy, patience, problem-solving abilities, and a positive attitude.
Strong communication skills to effectively interact with customers and colleagues
Empathy to understand and address customer concerns
Patience to handle difficult situations and irate customers calmly
Problem-solving abilities to resolve issues efficiently
Positive attitude to ma...
based on 1 interview
Interview experience
based on 1 review
Rating in categories
Key Account Manager
126
salaries
| ₹2.5 L/yr - ₹9.9 L/yr |
Team Lead
18
salaries
| ₹4.2 L/yr - ₹10.7 L/yr |
SME
16
salaries
| ₹3 L/yr - ₹6 L/yr |
Business Development Executive
13
salaries
| ₹2.4 L/yr - ₹4.8 L/yr |
Data Science Intern
11
salaries
| ₹2 L/yr - ₹6 L/yr |
Unacademy
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