Datapure Technologies Customer Success Manager Interview Questions and Answers

Q1. Do have experience working with b2b Who do you interact with in client organization Do you have experience handling queries escalation
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Q1. Tell me something about yourself?
Ans. 1- Always start with your name, city where do you belong with current location of living. 2- Preceding with your current qualification or job experience alongwith some relevant skills, thereafter you could add some other expertise that relevant to JD (which have you applied for?) 3- Closed introduction with speaking about one best fit skill that extremely required for the position and you already have that skill. Thank...read more
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Q2. How did you know or get about this job position opening?
Ans. Always keep it simple and short like I got to know about this position through my LinkedIn profile wherein I applied for the same.
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Q3. What do you know about Byjus or any company in which you have applied for job?
Ans. Always speak about company vision and mission and some their best services along with brief details of their inception in the market. Tip:- Please go and do Google about company before an interview in which company you are going to get interview. And prepare bit yourself about this question.
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Q4. Why do you want to work in our company?
Ans. Show your realistic interest in the form of some vision of your career matching with their company's mission and vision. Example:- I want to assist students in solving their queries with latest modern way of education system which is the foundation of byjus company to provide their students solution. Therefore I am able to see my goals matching with company and I really want to work without byjus as they always provid...read more
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Q1. Do have experience working with b2b Who do you interact with in client organization Do you have experience handling queries escalation
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Q1. How long will you stay ?
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Q2. What was your previous salary?
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Q1. How will you explain a student report to parent?
Ans. 
I will explain the student's progress, strengths, and areas for improvement in a clear and concise manner.
• Start by highlighting the student's strengths and achievements

• Explain the areas where the student needs improvement and provide specific examples

• Discuss the student's progress and any changes in their performance over time

• Answer any questions the parent may have and offer suggestions for how they can support their
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Q2. How will you handle an irate parent
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Introduction about previous experiences.

Q1. Can I know the salary expectations?
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Q2. What is your pros and cons?
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Q1. Why are you choosing byjus?
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Q1. What do you think about the current educational system in India?
Ans. 
The current educational system in India has both strengths and weaknesses.
• The system focuses heavily on rote memorization and exams, which can be stressful for students.

• There is a lack of emphasis on practical skills and real-world application of knowledge.

• Disparities in quality of education between urban and rural areas exist.

• The system is also criticized for its rigid structure and limited opportunities for creativit...read more
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Q1. Tell me about yourself
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Q2. Your work experience
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