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Dashen Bank Customer Service Officer Interview Questions and Answers
Dashen Bank Customer Service Officer Interview Experiences
1 interview found
Anonymous
(2 Questions)
- Q1. What is your weakness
- Ans. My geatest weakness is that i sometimes find it difficult to ask for help when i need it .This is because i am independent and enjoy working quickly. To help myself improve in this area, i to request some assistance. By doing this i have been able to produce more quality work
- Q2. Where do you see yourself in next five years
- Ans. Eventhough,I would starting as a customer officer now, as i gain more experience, i would like to become a senior customer officer and manager in next five year.
Interview Preparation Tips
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Interview questions from similar companies
Customer Service Manager Interview Questions & Answers
Hyundai Motor India Limited
Rituraj pandey
posted on 17 Feb 2018
I applied via Approached by Company and was interviewed before Feb 2017. There were 3 interview rounds.
Interview Questionnaire
3 Questions
- Q1. How you will deal a Customer when our service regarding his car was poor and he doesn't want to come back in the workshop?
- Ans.
I would apologize for the poor service and offer to make it right by sending a technician to the customer's location.
Apologize sincerely for the poor service
Offer to send a technician to the customer's location to fix the issue
Assure the customer that their satisfaction is a top priority
Provide a discount or compensation for the inconvenience caused
Follow up with the customer to ensure their issue has been resolved
- Q2. You are a student, then how you'll manage both, study and job?
- Ans.
I will prioritize my tasks, create a schedule, and utilize time management techniques to balance study and work effectively.
Create a study schedule and stick to it
Prioritize tasks based on deadlines and importance
Utilize time management techniques such as the Pomodoro technique
Seek support from professors and supervisors for flexibility when needed
- Q3. Do you have basic computer knowledge?
- Ans.
Yes, I have basic computer knowledge.
Proficient in using Microsoft Office Suite
Familiar with email and internet usage
Able to troubleshoot common computer issues
Experience with customer relationship management (CRM) software
Interview Preparation Tips
So all freshers please include this positive and never give up quality in you... It will really help you when you become nervous to crack an interview.
Skills: Communication, Body Language, Leadership, Decision Making Skills
Duration: <1 week
raja roy
I applied via Other and was interviewed in Oct 2018. There were 2 interview rounds.
Interview Preparation Tips
Experience: I was rejected for having for than 5 years of experience, even excluding BPO industry
General Tips: Always check for the years of experience they mention. If you have more than that, don't go for it. They will reject.
I applied via Walk-in and was interviewed before May 2020. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. Five minutes speech
Interview Preparation Tips
I applied via Company Website and was interviewed in Jun 2021. There was 1 interview round.
Interview Questionnaire
6 Questions
- Q1. When i should get inter view cal
- Q2. Where is the cimpany
- Ans.
The location of the company is not specified in the question.
The question does not provide any information about the location of the company.
It is important to clarify which company the interviewer is referring to.
If the company name is known, a quick online search can provide its location.
- Q3. And u will provide job training
- Q4. And how u will send offer letter
- Q5. And how is the salary expectations
- Q6. And in your company any experience required
Interview Preparation Tips
I applied via Approached by Company and was interviewed before Jul 2021. There were 2 interview rounds.
(1 Question)
- Q1. About previous work experience
(1 Question)
- Q1. Virtual manager round about background verification
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Mar 2022. There were 2 interview rounds.
(1 Question)
- Q1. Tell me about yourself.
Interview Preparation Tips
(3 Questions)
- Q1. Can i ask u about to customers services associated this is profile what should I do ?
- Q2. What About salary pakage?
- Ans. I now i am takint in hand 28k , so i want to 35k in hand
- Q3. I am working as a customer support service , so i am able do this job?
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed in Oct 2023. There were 2 interview rounds.
(4 Questions)
- Q1. About my skills
- Q2. About my communication
- Q3. About my Qualifications
- Q4. About my family
Interview Preparation Tips
- bcom
I applied via Referral and was interviewed in Jun 2021. There was 1 interview round.
Interview Questionnaire
6 Questions
- Q1. Introduce about yourself
- Q2. Hello. I'm Aditya Rachuri a resident of Hyderabad. I recently completed my graduation in B.com Computers with 9.4CGPA and my +2 in Narayana Junior college with MPC stream and going back to my schooling, I ...
- Q3. What made you write a book
- Q4. Since my childhood, I love to narrate things and when I was in my schooling or early intermediate days I found that novels exist. Then I was like, shall I try and then now here I'm as an author
- Q5. What are your future plans
- Q6. Well, I plan things accordingly who doesn't leave things to go with the flow. So, in order to meet the financial crisis, I'm starting my career at a tender age so I can gain experience, knowledge, and mone...
Interview Preparation Tips
I know the struggle of cracking an interview and the joy after selecting the interview.
I wish you may reach hights in your life with a greart kick start for your wonderful career.
I wanna suggest only one thing! Never pretend or lie infront of interviewer. Just imagine how many people he would have interviewed and do you think that he cant indentify whether we are lying or telling the truth? The thing is stay calm and answer their questions. Thats it. Be you and say things genuinely. As I have said say genuinely, dont just say I dont like to work or I always escape work and come here and saying Aditya said to be genuine. NO! Give a proper heartful answer. One thing I wanna suggest is to do the job which gives you happiness. If not this, you would get another one. But dont do it without your heart. The reason is, when you do the things with your heart then you would be calm and as well as give your 100 percent.
Abondance of good luck for you guys!
Take care.
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