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Dashen Bank Customer Service Officer Interview Questions and Answers

Updated 13 Aug 2022

Dashen Bank Customer Service Officer Interview Experiences

1 interview found

Round 1 - Job Interview question 

(2 Questions)

  • Q1. What is your weakness
  • Ans. My geatest weakness is that i sometimes find it difficult to ask for help when i need it .This is because i am independent and enjoy working quickly. To help myself improve in this area, i to request some assistance. By doing this i have been able to produce more quality work
  • Answered Anonymously
  • Q2. Where do you see yourself in next five years
  • Ans. Eventhough,I would starting as a customer officer now, as i gain more experience, i would like to become a senior customer officer and manager in next five year.
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - More focus on customer values, mission, values customer service, transparency and trust

Interview questions from similar companies

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Tell me something about your self
  • Q2. Weakness or strength
  • Q3. Last working day

Interview Preparation Tips

Interview preparation tips for other job seekers - Be strong with communication skills
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via AmbitionBox and was interviewed in Sep 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Why did you choose hyundai company?
  • Q2. What do you know about the motor line?
  • Ans. 

    The motor line refers to a range of products related to motors and motor vehicles.

    • The motor line includes products such as engines, transmissions, and other components for vehicles.

    • It may also include accessories and parts for maintenance and repair of motors.

    • Companies like Ford, Toyota, and General Motors have their own motor lines.

    • Motor line products are essential for the automotive industry and transportation sector

  • Answered by AI
  • Q3. Where have you worked before?

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Why are the perfect fit for the role
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. What is the CDI score of sales .
  • Ans. 

    CDI score of sales measures the effectiveness of sales representatives in converting leads into customers.

    • CDI stands for Conversion Rate of Incoming leads

    • It is calculated by dividing the number of converted leads by the total number of incoming leads and multiplying by 100

    • A high CDI score indicates that sales representatives are effectively converting leads into customers

    • Example: If 50 out of 100 incoming leads are con...

  • Answered by AI
  • Q2. What is the diff between customer satisfaction and customer retention
  • Ans. 

    Customer satisfaction is the perception of customers about a product or service, while customer retention is the ability of a company to keep customers coming back.

    • Customer satisfaction is a measure of how happy or content customers are with a product or service.

    • Customer retention is the ability of a company to keep customers coming back for repeat business.

    • Customer satisfaction can be influenced by factors like qualit...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Past ,people and personal .
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Dec 2023. There were 2 interview rounds.

Round 1 - Group Discussion 

Business related questions

Round 2 - HR 

(1 Question)

  • Q1. Parsal inquiry and last company activity
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Apr 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

Aptitude and general knowledge check

Round 3 - One-on-one 

(2 Questions)

  • Q1. Subject based questions
  • Q2. Questions on sales too

Interview Preparation Tips

Topics to prepare for Daikin Customer Service Associate interview:
  • B2B Sales
Interview preparation tips for other job seekers - Prepare well
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Sep 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Assignment 

Last working question

Round 3 - Aptitude Test 

Last working question

Round 4 - HR 

(1 Question)

  • Q1. Salery discussion
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected

I applied via Walk-in and was interviewed before Apr 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Education Qualifications Past Experience Aware About Mobile Knowledge Interview Hindi/English Both

Interview Preparation Tips

Interview preparation tips for other job seekers - Go with confidence & crack the interview, because self confidence will clear the interview round.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Apr 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Can you think of a time you went above and beyond for a customer?

Interview Preparation Tips

Interview preparation tips for other job seekers - Very easy interview. They basically want to make sure you are a functioning human being.

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