Cybaem Tech Desktop Support Interview Questions and Answers

Steps involved in operating system installation

• 1. Prepare installation media (e.g. USB drive, DVD)

• 2. Boot from the installation media

• 3. Follow on-screen prompts to select language, time zone, etc.

• 4. Choose installation type (e.g. clean install, upgrade)

• 5. Partition the hard drive if necessary

• 6. Install the operating system files

• 7. Configure settings and user accounts

• 8. Install drivers and updates

• 9. Reboot the system an

Network troubleshooting involves identifying, isolating, and resolving issues affecting network performance.

• Identify the issue by gathering information from users and network devices

• Isolate the issue by checking network configurations, cables, and devices

• Resolve the issue by implementing solutions such as restarting devices or reconfiguring settings