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Cozy Infosystems Technical Support Engineer Interview Questions and Answers for Freshers

Updated 24 Sep 2021

Cozy Infosystems Technical Support Engineer Interview Experiences for Freshers

1 interview found

I applied via Campus Placement and was interviewed in Aug 2021. There were 3 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. Tell me about yourself
  • Ans. 

    I am a dedicated Technical Support Engineer with a passion for solving complex problems and providing exceptional customer service.

    • Technical Expertise: I have a strong background in troubleshooting hardware and software issues, having resolved over 500 tickets in my previous role.

    • Customer Communication: I excel in communicating technical information to non-technical users, ensuring they understand solutions and feel su...

  • Answered by AI
  • Q2. Why do you want to join in this company?
  • Ans. 

    I am drawn to this company for its innovative approach, commitment to customer satisfaction, and opportunities for professional growth.

    • Innovative Technology: The company is known for its cutting-edge solutions, such as AI-driven support tools that enhance customer experience.

    • Customer-Centric Culture: I admire how the company prioritizes customer feedback to improve its products, ensuring users feel valued and heard.

    • Pro...

  • Answered by AI
  • Q3. Tell about SQL
  • Ans. 

    SQL is a programming language used to manage and manipulate relational databases.

    • SQL stands for Structured Query Language

    • It is used to create, modify, and delete databases, tables, and data

    • Common SQL commands include SELECT, INSERT, UPDATE, and DELETE

    • SQL is used in various industries such as finance, healthcare, and e-commerce

  • Answered by AI
  • Q4. Tell about 64bit and 32bit.
  • Ans. 

    64bit and 32bit refer to the size of the processor registers in a computer.

    • 64bit processors can handle larger amounts of memory and perform more complex calculations than 32bit processors.

    • 64bit operating systems can run both 64bit and 32bit applications, while 32bit operating systems can only run 32bit applications.

    • Some software may not be compatible with 64bit systems and require a 32bit version to run.

    • Examples of 64b...

  • Answered by AI
  • Q5. Difference between Ram and Processor
  • Ans. 

    RAM is a temporary storage for data while Processor is the brain of the computer that executes instructions.

    • RAM is volatile memory while Processor is non-volatile memory

    • RAM stores data temporarily while Processor executes instructions

    • RAM is measured in GB while Processor is measured in GHz

    • Examples of RAM include DDR3, DDR4, while examples of Processor include Intel Core i5, i7, i9

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be yourself don't fake your character. Be confidet and smile and answer with honesty.

Skills evaluated in this interview

Top trending discussions

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Interview Tips & Stories
6d (edited)
a team lead
Why are women still asked such personal questions in interview?
I recently went for an interview… and honestly, m still trying to process what just happened. Instead of being asked about my skills, experience, or how I could add value to the company… the questions took a totally unexpected turn. The interviewer started asking things like When are you getting married? Are you engaged? And m sure, if I had said I was married, the next question would’ve been How long have you been married? What does my personal life have to do with the job m applying for? This is where I felt the gender discrimination hit hard. These types of questions are so casually thrown at women during interviews but are they ever asked to men? No one asks male candidates if they’re planning a wedding or how old their kids are. So why is it okay to ask women? Can we please stop normalising this kind of behaviour in interviews? Our careers shouldn’t be judged by our relationship status. Period.
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Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
2-4 weeks
Result
-

I applied via Company Website and was interviewed in Aug 2024. There was 1 interview round.

Round 1 - Coding Test 

Write a code for HTML DOM

Technical Support Engineer Interview Questions Asked at Other Companies for Fresher

asked in Movate
Q1. What is the difference between WAN and LAN?
Q2. What happens to resistances connected in series to a voltage sour ... read more
Q3. What is IP address What are the classes of IP What is workgroup a ... read more
asked in Movate
Q4. What are TCP/IP and the OSI model?
asked in Movate
Q5. What is a Network?
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I appeared for an interview in May 2025, where I was asked the following questions.

  • Q1. How do you determine which candidate is more suitable for you, especially regarding experience?
  • Ans. 

    Evaluating candidates involves assessing skills, experience, cultural fit, and potential for growth.

    • Review technical skills: Check for proficiency in relevant programming languages, frameworks, and tools. For example, a candidate skilled in Python and Django may be preferred for a web development role.

    • Assess project experience: Look for candidates who have worked on similar projects or technologies. A candidate with ex...

  • Answered by AI
  • Q2. What do you hope to gain from this job position, and how do you consider yourself suitable for this role?
  • Ans. 

    I aim to grow my skills and contribute to impactful projects, leveraging my experience in software development.

    • I hope to gain hands-on experience with cutting-edge technologies, such as cloud computing and machine learning.

    • I want to collaborate with a talented team to enhance my problem-solving skills and learn best practices in software development.

    • I believe my background in developing scalable applications aligns wel...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I appeared for an interview in Dec 2024, where I was asked the following questions.

  • Q1. What were your reasons for leaving your previous job?
  • Ans. 

    I left my previous job to seek new challenges, enhance my skills, and pursue opportunities for growth in a dynamic environment.

    • Desire for professional growth: I wanted to expand my skill set and take on more challenging projects.

    • Seeking a better work-life balance: My previous role required long hours, and I was looking for a position that offered more flexibility.

    • Company culture fit: I realized that the company's value...

  • Answered by AI
  • Q2. Are you open to working in shifts or rotational hours if required?
  • Ans. 

    Yes, I am open to working in shifts or rotational hours as needed to support team goals and project deadlines.

    • Flexibility: I understand that projects may require different hours to meet deadlines.

    • Team Collaboration: Working in shifts can enhance collaboration with global teams.

    • Past Experience: In my previous role, I successfully adapted to a rotating schedule to support critical system updates.

    • Work-Life Balance: I beli...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I appeared for an interview in May 2025, where I was asked the following questions.

  • Q1. What makes you a good fit for this role ?
  • Ans. 

    I possess strong technical skills, a collaborative mindset, and a passion for problem-solving, making me an ideal candidate for this role.

    • Proficient in multiple programming languages, including Python and Java, demonstrated by developing a full-stack application for a university project.

    • Experience with Agile methodologies, having successfully participated in sprints that improved team productivity by 20%.

    • Strong problem...

  • Answered by AI
  • Q2. Where do you see your self in 5 years with our company ?
  • Ans. 

    In five years, I envision myself as a lead engineer, driving innovative projects and mentoring junior developers within the company.

    • I aim to lead a team on impactful projects, such as developing a new feature that enhances user experience.

    • I plan to deepen my expertise in emerging technologies, like AI and machine learning, to contribute to cutting-edge solutions.

    • I hope to mentor junior engineers, sharing knowledge and ...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in May 2025, where I was asked the following questions.

  • Q1. How would you sell a product someone who doesn't want it ?
  • Ans. 

    To sell a product to someone who doesn't want it, focus on understanding their needs and demonstrating value.

    • Identify Pain Points: Ask questions to uncover challenges they face. For example, 'What issues do you encounter with your current solution?'

    • Highlight Benefits: Clearly articulate how the product addresses their specific needs. For instance, 'This tool can save you 10 hours a week.'

    • Use Testimonials: Share success...

  • Answered by AI
  • Q2. If you have a dead line in one hour and your system crashed what would you do ?
  • Ans. 

    In a crisis, prioritize recovery steps, communicate, and focus on delivering a minimum viable product.

    • Assess the situation: Determine the extent of the crash and what data is lost.

    • Check backups: If you have recent backups, restore your work from there.

    • Communicate: Inform your team or manager about the situation and your plan.

    • Focus on essentials: Identify the core features needed to meet the deadline.

    • Use alternative too...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Aug 2023. There were 2 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. What programming language are you most proficient?
  • Ans. 

    I am most proficient in Java.

    • Extensive experience in developing applications using Java

    • Strong understanding of object-oriented programming principles

    • Familiarity with popular Java frameworks like Spring and Hibernate

  • Answered by AI
  • Q2. .NET, Angular and Sql Server
Round 2 - One-on-one 

(1 Question)

  • Q1. How would you design a system that needs to handle million of records
  • Ans. 

    I would design a system using scalable architecture, efficient data storage, and optimized query processing.

    • Utilize a distributed database system like Cassandra or Hadoop for storing large volumes of data

    • Implement data partitioning and sharding to distribute the data across multiple servers

    • Use indexing and caching mechanisms to optimize query performance

    • Employ load balancing techniques to evenly distribute incoming req...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Best place to learn and work

Skills evaluated in this interview

Are these interview questions helpful?
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Spark architecture.
  • Q2. Narrow and wide transformations
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in May 2025, where I was asked the following questions.

  • Q1. Why do you want to join this company?
  • Ans. 

    I admire your company's innovative approach and commitment to excellence, which aligns with my professional values and career goals.

    • Your company is known for its cutting-edge technology, which excites me as I thrive in environments that challenge the status quo.

    • I appreciate your commitment to employee development; I am eager to contribute and grow within a team that values continuous learning.

    • The collaborative culture ...

  • Answered by AI
  • Q2. How can a system be rebooted using AI recognition?
  • Ans. 

    AI recognition can automate system reboots by identifying issues and executing commands based on learned patterns.

    • AI can monitor system performance and detect anomalies, triggering a reboot when necessary.

    • Using facial recognition, a system could reboot upon identifying an authorized user, enhancing security.

    • Voice recognition can allow users to issue a reboot command verbally, streamlining the process.

    • Machine learning a...

  • Answered by AI
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Approached by Company and was interviewed in Oct 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Choose the best answer

Round 3 - Coding Test 

Basic of codings, coding related question

Round 4 - One-on-one 

(2 Questions)

  • Q1. Self introduction
  • Q2. Technical question

Cozy Infosystems Interview FAQs

What are the top questions asked in Cozy Infosystems Technical Support Engineer interview for freshers?

Some of the top questions asked at the Cozy Infosystems Technical Support Engineer interview for freshers -

  1. Tell about 64bit and 32b...read more
  2. Difference between Ram and Proces...read more
  3. Tell about ...read more

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Cozy Infosystems Technical Support Engineer Salary
based on 7 salaries
₹1.8 L/yr - ₹3.8 L/yr
53% less than the average Technical Support Engineer Salary in India
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