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Connectwise India Senior Technical Support Engineer 2 Interview Questions and Answers
Connectwise India Senior Technical Support Engineer 2 Interview Experiences
1 interview found
Selected
I applied via Walk-in and was interviewed before Apr 2022. There were 3 interview rounds.
General English grammar and logical questions
(1 Question)
- Q1. Job related questions , previous work related, and typical why you think we hired you.
(1 Question)
- Q1. Tell me about yourself. To check verbal coom skill along with body language of candidate and salary negotiation.
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Top trending discussions
Interview questions from similar companies
(2 Questions)
- Q1. What is the meaning of technical support
- Ans.
Technical support refers to providing assistance and troubleshooting for technical issues related to hardware, software, or other technology.
Assisting users with hardware and software issues
Troubleshooting technical problems
Providing guidance on how to use technology effectively
Resolving network connectivity issues
Offering support for system upgrades and installations
- Q2. Why I'm choosing this field
(2 Questions)
- Q1. What is troubleshooting
- Ans.
Troubleshooting is the process of identifying, diagnosing, and resolving technical issues or problems.
Identifying the issue or problem
Gathering information and data related to the issue
Analyzing the information to determine possible causes
Testing and implementing solutions to resolve the issue
Verifying that the issue has been resolved
- Q2. Steps that involves during troubleshooting
- Ans.
Troubleshooting steps involve identifying the issue, gathering information, isolating the problem, implementing a solution, and testing the solution.
Identify the issue reported by the user
Gather information about the issue such as error messages or recent changes
Isolate the problem by narrowing down possible causes
Implement a solution based on the identified cause
Test the solution to ensure the issue is resolved
(2 Questions)
- Q1. Explain what are the aim of organisation
- Ans.
The aim of an organization is to achieve its goals and objectives, fulfill its mission, and provide value to its stakeholders.
To achieve its goals and objectives
To fulfill its mission
To provide value to its stakeholders
- Q2. How can you handle a panic situation , if it happens suddenly in absence of your tl
Skills evaluated in this interview
Application Support Engineer Interview Questions & Answers
QualityKiosk Technologies
Anonymous
posted on 18 Jul 2024
(2 Questions)
- Q1. Ask about your projects and what language you have learn ( besic question )
- Q2. Are able to travel accros navi mumbai and mumbai region as per client location and shift are compulsary to follow
(1 Question)
- Q1. Same quesiton regarding traveling and work in shift
Interview Preparation Tips
Application Support Engineer Interview Questions & Answers
Newgen Software Technologies
Sathyamurthy Thangaraj
posted on 19 Mar 2024
(1 Question)
- Q1. What are the issues you are facing daily?
Technical Support Associate Interview Questions & Answers
Indium Software
Anonymous
posted on 1 May 2024
(1 Question)
- Q1. What is the API
- Ans.
API stands for Application Programming Interface, which allows different software applications to communicate with each other.
APIs define the methods and data formats that applications can use to request and exchange information.
They allow developers to access the functionality of a system or service without needing to understand its internal workings.
Examples of APIs include Google Maps API for integrating maps into a...
Skills evaluated in this interview
(1 Question)
- Q1. About the coding and resume questions
(1 Question)
- Q1. Bond and salary package
Interview Preparation Tips
Selected
I applied via Referral and was interviewed before May 2023. There was 1 interview round.
(1 Question)
- Q1. What are your strength and weaknesses?
I applied via Recruitment Consulltant and was interviewed in Apr 2022. There were 3 interview rounds.
(1 Question)
- Q1. Basic question about you and your last company
(1 Question)
- Q1. How to fix system hang without restarting
- Ans.
To fix system hang without restarting, try these steps.
Check for any running processes that may be causing the hang and end them
Clear temporary files and cache
Update drivers and software
Run a virus scan
Check for any hardware issues
Try a system restore to a previous point
Use command prompt to run system file checker (sfc /scannow)
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Skills evaluated in this interview
Anjali Gore
Selected
I applied via Referral and was interviewed before Apr 2023. There was 1 interview round.
General questions , maths ,GI, basic networking
Technical Support Executive Interview Questions & Answers
Infosys Consulting
Anonymous
posted on 21 Jan 2022
I applied via Recruitment Consultant and was interviewed in Dec 2021. There were 4 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Networking basics
- Q2. To speak on own topic
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