Upload Button Icon Add office photos

Filter interviews by

Connect & Heal Customer Service Executive Interview Questions and Answers

Updated 25 Nov 2024

1 interview found

Sort by: Popular
Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Tell me about yourself
  • Q2. Past experience

Interview questions from similar companies

Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Company Website and was interviewed in Mar 2024.

2 Interview Rounds

1

One-on-one Round (1 Question)

  • Q1. Soft skills test
2

Case Study Round

Irate customer wanted a refund, write an email saying we do not have refund policy.

Interview experience
4
 Good
Difficulty level
 Easy
Duration
 -
Result
Selected  Selected

I applied via Recruitment Consulltant

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Introduction Expectation Experience
  • Q2. About Your self
Interview experience
1
 Bad
Difficulty level
 Hard
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed in Jul 2023.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (4 Questions)

  • Q1. Customer care job is very good platform
  • Q2. Customer care job is very important
  • Q3. Customer job is very nice
  • Q4. Customer care job is very easy

Interview Preparation Tips

Interview preparation tips for other job seekers - Customer care platform is very good good job and work from home is very nice thank you keep
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Jul 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. Experience,skills
  • Q2. Achievements,skills
3

HR Round (2 Questions)

  • Q1. Personal attitude
  • Q2. About personal life

Interview Preparation Tips

Interview preparation tips for other job seekers - Have presence of mind,positive attitude
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed before Feb 2023.

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Why do you want to join us?
  • Q2. To growing up myself along with company

Interview Preparation Tips

Interview preparation tips for other job seekers - Confidence is everything in this field
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Who is a good customer Service executive?
  • Q2. What qualities a good customer Service executive must possess?

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Tell me about you something
  • Q2. Process knowledge in brief

Interview Preparation Tips

Interview preparation tips for other job seekers - Aptitude test on base knowledge of process
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed before Jan 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. Technical question related 1) power Plant
  • Q2. 2) Battery Bank -- Lion /VRL batters

Interview Preparation Tips

Interview preparation tips for other job seekers - only work related asking questions customer relations
Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Company Website and was interviewed in Mar 2024.

2 Interview Rounds

1

One-on-one Round (1 Question)

  • Q1. Soft skills test
2

Case Study Round

Irate customer wanted a refund, write an email saying we do not have refund policy.

Connect & Heal Interview FAQs

How many rounds are there in Connect & Heal Customer Service Executive interview?
Connect & Heal interview process usually has 1 rounds. The most common rounds in the Connect & Heal interview process are HR.

Tell us how to improve this page.

Interview Questions from Similar Companies

Sheenlac Paints Interview Questions
4.6
 • 195 Interviews
ABC Consultants Interview Questions
3.9
 • 167 Interviews
Chegg Interview Questions
4.1
 • 150 Interviews
Tata 1mg Interview Questions
3.7
 • 138 Interviews
Nokia Networks Interview Questions
4.3
 • 109 Interviews
Testbook.com Interview Questions
3.6
 • 95 Interviews
Tracxn Interview Questions
3.2
 • 94 Interviews
View all
Connect & Heal Customer Service Executive Salary
based on 4 salaries
₹3 L/yr - ₹5 L/yr
24% more than the average Customer Service Executive Salary in India
View more details
Senior Executive
24 salaries
unlock blur

₹4.3 L/yr - ₹7.2 L/yr

Data Analyst
12 salaries
unlock blur

₹6.8 L/yr - ₹11 L/yr

Operations Executive
9 salaries
unlock blur

₹3 L/yr - ₹4.1 L/yr

Senior Software Engineer
7 salaries
unlock blur

₹14.6 L/yr - ₹26 L/yr

Team Lead
7 salaries
unlock blur

₹5.4 L/yr - ₹7.7 L/yr

Explore more salaries
Compare Connect & Heal with

Practo

3.2
Compare

Lybrate

3.5
Compare

Portea Medical

4.3
Compare

PharmEasy

3.7
Compare

Calculate your in-hand salary

Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary
Did you find this page helpful?
Yes No
write
Share an Interview