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Collabera Technologies

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3.5

based on 1.2k Reviews

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Collabera Technologies Senior Technical Support Engineer Interview Questions and Answers for Experienced

Updated 24 Dec 2024

Collabera Technologies Senior Technical Support Engineer Interview Experiences for Experienced

1 interview found

Senior Technical Support Engineer Interview Questions & Answers

user image SAKTHIVEL RAMALINGAM

posted on 24 Dec 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Naukri.com

Round 1 - Technical 

(2 Questions)

  • Q1. What can you tell me about SCCM technology?
  • Ans. 

    SCCM (System Center Configuration Manager) is a software management suite developed by Microsoft for managing large groups of computers running Windows OS.

    • SCCM allows for remote control, patch management, software distribution, operating system deployment, network access protection, and hardware and software inventory.

    • It helps organizations to manage their IT infrastructure more efficiently and securely.

    • SCCM integrates...

    • Answered by AI
    Add your answer
  • Q2. What is Active Directory and how does it function?
  • Ans. 

    Active Directory is a directory service developed by Microsoft for Windows domain networks.

    • Centralized database for managing network resources

    • Stores information about users, computers, groups, and more

    • Allows for authentication and authorization of users and computers

    • Enables administrators to manage and secure network resources

    • Supports features like Group Policy, LDAP, and Kerberos authentication

    • Answered by AI
    Add your answer
Round 2 - HR 

(2 Questions)

  • Q1. Communication skills
    • Add your answer
  • Q2. Personal information about studies and family
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Strong technical skills are required.

Top trending discussions

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Engineering - Software & QA
1w (edited)
unsurpassedalbert
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·
works at
TCS
Trying to switch after 8 years
I have been working in IT INDUSTRY for 8 years in the same Company I always thought about stability and a secure job that's the reason. I never tried to switch but now due to family expenses I need to change companies in any conditions. Please can anybody suggest the companies with the same stability and security of jobs in the IT sector Worked in the following domains till now Hitech domain Banking(BFSI) domain Telecom - Verizon
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Interview questions from similar companies

Technical Support Engineer Interview Questions & Answers

Unisys user image Anonymous

posted on 6 Jun 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Dec 2023. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Introduce more about yourself?
    • Add your answer
Round 2 - Technical 

(1 Question)

  • Q1. How to troubleshoot office issue?
  • Ans. 

    To troubleshoot office issues, start by identifying the problem, checking for common solutions, and seeking help from colleagues or IT support if needed.

    • Identify the specific issue or error

    • Check for common solutions such as restarting the software or computer

    • Consult colleagues or IT support for assistance if needed

    • Answered by AI
    Add your answer

Technical Support Engineer Interview Questions & Answers

Unisys user image Vijayakumar Yuvaraj

posted on 20 Oct 2023

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Blue screen of Dead
  • Ans. 

    Blue screen of Death is a Windows error screen that appears when the system encounters a critical error.

    • BSOD is a stop error screen that indicates a system crash or failure.

    • It usually includes an error code and information about the cause of the crash.

    • Common causes of BSOD include hardware issues, driver conflicts, and software errors.

    • Answered by AI
    Add your answer
  • Q2. There are so many BSOD issues available. please check in internet for the result.
    • Add your answer
Round 3 - Technical 

(2 Questions)

  • Q1. What are the Printer issue
  • Ans. 

    Printer issues can range from connectivity problems to paper jams and print quality issues.

    • Common printer issues include connectivity problems, paper jams, print quality issues, and driver errors.

    • Troubleshooting steps may include checking connections, clearing paper jams, adjusting print settings, and updating drivers.

    • Examples of printer issues include printer not responding, paper getting stuck in the printer, faded o...

    • Answered by AI
    Add your answer
  • Q2. Printer related issue
    • Add your answer
Round 4 - HR 

(2 Questions)

  • Q1. Salary discussion
    • Add your answer
  • Q2. Salary discussion done on this round.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Please dont give up until you get job.

Service Desk Engineer Interview Questions & Answers

Unisys user image Rina Bhukta

posted on 3 Jul 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me something about yourself
    • Add your answer

Technical Support Engineer Interview Questions & Answers

TEKsystems user image Nikhil Krishna

posted on 10 Nov 2022

I applied via Approached by Company and was interviewed in May 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. HR would ask you questions regarding your previous work experience. They would ask questions regarding your stability to continue in this job. They would also ask questions to check your control over the l...
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. They can ask questions regarding active directories and network troubleshooting.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident with your skills and you will get the job.

Technical Support Engineer Interview Questions & Answers

HTC Global Services user image Anonymous

posted on 1 Oct 2022

I applied via Referral and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. Finnone master activity
  • Ans. We have support finnone master as per business requirement
    • Answered Anonymously
    Add your answer
  • Q2. LOS production support,
  • Ans. We have handle all LOS issue and taken necessary action my end as well co ordinate with vendor
    • Answered Anonymously
    Add your answer
  • Q3. LMS production support
  • Ans. Reschedule cases,knock off,manual advice,closer cases,add and modified applicant, co applicant and guarentor,mobile number change request,service branches change,downsize cases LOS and LMS
    • Answered Anonymously
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Finnone master,Los and LMS support technical support pan india

Technical Support Engineer Interview Questions & Answers

Unisys user image Anonymous

posted on 26 Jun 2021

I applied via Recruitment Consultant and was interviewed in Dec 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Technical knowledge
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Fluent english

Technical Support Engineer Interview Questions & Answers

Unisys user image Anonymous

posted on 9 Mar 2022

I applied via Referral and was interviewed before Mar 2021. There was 1 interview round.

Round 1 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. Share details of your previous job.
    • Add your answer
  • Q3. Why are you looking for a change?
    • Add your answer
  • Q4. Tell me about yourself.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident while answering the questions
More about working at Collabera Technologies

Collabera Technologies Interview FAQs

How many rounds are there in Collabera Technologies Senior Technical Support Engineer interview for experienced candidates?
Collabera Technologies interview process for experienced candidates usually has 2 rounds. The most common rounds in the Collabera Technologies interview process for experienced candidates are Technical and HR.
What are the top questions asked in Collabera Technologies Senior Technical Support Engineer interview for experienced candidates?

Some of the top questions asked at the Collabera Technologies Senior Technical Support Engineer interview for experienced candidates -

  1. What can you tell me about SCCM technolo...read more
  2. What is Active Directory and how does it functi...read more
  3. Communication ski...read more

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Collabera Technologies Senior Technical Support Engineer Salary
based on 5 salaries
₹5 L/yr - ₹9 L/yr
20% less than the average Senior Technical Support Engineer Salary in India
View more details

Collabera Technologies Senior Technical Support Engineer Reviews and Ratings

based on 2 reviews

3.4/5

Rating in categories

2.5

Skill development

3.4

Work-Life balance

4.0

Salary & Benefits

2.5

Job Security

4.2

Company culture

3.4

Promotions/Appraisal

3.4

Work Satisfaction

Explore 2 Reviews and Ratings
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