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CMS IT Services Customer Support Engineer L2 Interview Questions and Answers

Updated 7 Nov 2021

CMS IT Services Customer Support Engineer L2 Interview Experiences

1 interview found

Interview Questionnaire 

6 Questions

  • Q1. Tell me briefly about yourself?
  • Q2. If experienced, tell me about your current job responsibilities?
  • Q3. Why Are You Leaving (or Have Left) Your Job?
  • Q4. Where do you see yourself in five years?
  • Q5. Why should we hire you?
  • Q6. Why do you want this job?

Interview Preparation Tips

Interview preparation tips for other job seekers - 1. Research the industry and company.
2. Be prepared on your technical skills.

Interview questions from similar companies

I applied via Campus Placement and was interviewed in Oct 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Difference between Java and JavaScript?
  • Ans. 

    Java is a general-purpose programming language while JavaScript is a scripting language used for web development.

    • Java is compiled while JavaScript is interpreted

    • Java is statically typed while JavaScript is dynamically typed

    • Java is used for developing desktop applications, web applications, and Android apps while JavaScript is used for web development

    • Java code runs on a virtual machine while JavaScript code runs on a we...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared with OOP subjects

Skills evaluated in this interview

Interview Questionnaire 

2 Questions

  • Q1. Tell me about yourself
  • Q2. Oops concept and about your academic project

I appeared for an interview in Nov 2020.

Round 1 - Coding Test 

(2 Questions)

Round duration - 180 minutes
Round difficulty - Easy

--> Aptitude test with questions on Quants, Logical reasoning and English.
--> 2 easy level coding questions.

  • Q1. 

    Reverse Linked List Problem Statement

    Given a Singly Linked List of integers, your task is to reverse the Linked List by altering the links between the nodes.

    Input:

    The first line of input is an intege...
  • Ans. 

    Reverse a singly linked list by altering the links between nodes.

    • Iterate through the linked list and reverse the links between nodes

    • Use three pointers to keep track of the current, previous, and next nodes

    • Update the links while traversing the list to reverse it

    • Return the head of the reversed linked list

  • Answered by AI
  • Q2. 

    GCD (Greatest Common Divisor) Problem Statement

    You are given two numbers, X and Y. Your task is to determine the greatest common divisor of these two numbers.

    The Greatest Common Divisor (GCD) of two in...

  • Ans. 

    The greatest common divisor (GCD) of two numbers is the largest positive integer that divides both numbers without leaving a remainder.

    • Use Euclidean algorithm to find GCD efficiently

    • GCD(X, Y) = GCD(Y, X % Y)

    • Repeat until Y becomes 0, then X is the GCD

  • Answered by AI
Round 2 - Telephonic Call 

Round duration - 30 minutes
Round difficulty - Medium

Interview Preparation Tips

Professional and academic backgroundI completed Computer Science Engineering from Bharati Vidyapeeth's College of Engineering. Eligibility criteria60% throughoutTata Consultancy Services (TCS) interview preparation:Topics to prepare for the interview - Practiced aptitude problems and computer science fundamentals on GeeksforGeeks.Learnt basics about various digital technologies like Cloud computing, ML/AI, Blockchain etc.Solved easy to medium level DSA problems regularly.Time required to prepare for the interview - 2 monthsInterview preparation tips for other job seekers

Tip 1 : Be confident and calm with subtle smile during interview.
Tip 2 : Be aware about new emerging digital technologies.
 

Application resume tips for other job seekers

Tip 1 : Keep it short and crisp ( preferably 1 page )
Tip 2 : Mention at least 2 projects with brief description.

Final outcome of the interviewSelected

Skills evaluated in this interview

Interview Questionnaire 

1 Question

  • Q1. Basic coding questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and prepare basic coding questions

Interview Questionnaire 

2 Questions

  • Q1. Difference between primary and foreign key?
  • Ans. 

    Primary key uniquely identifies a record in a table while foreign key refers to a field in another table.

    • Primary key is used to enforce data integrity and ensure uniqueness of records.

    • Foreign key is used to establish a relationship between two tables.

    • A table can have only one primary key but multiple foreign keys.

    • Primary key cannot have null values while foreign key can have null values.

    • Example: In a database of studen...

  • Answered by AI
  • Q2. What are arrays and lists
  • Ans. 

    Arrays and lists are data structures used to store multiple values in a single variable.

    • Arrays are fixed in size and can hold values of the same data type.

    • Lists are dynamic in size and can hold values of different data types.

    • Arrays and lists are indexed starting from 0.

    • Arrays and lists are commonly used in programming for storing and manipulating data.

    • Example of an array: ['apple', 'banana', 'orange']

    • Example of a list:

  • Answered by AI

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Oct 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Basic things were ask

Round 2 - Coding Test 

Java C coding questions

Interview experience
4
Good
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Sep 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

It was great session

Round 2 - Coding Test 

Question were asked in Java on inheritance

Interview Preparation Tips

Topics to prepare for TCS iON System Engineer interview:
  • OOPS
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Math logical analytics

Interview Preparation Tips

Interview preparation tips for other job seekers - Good to practice to apptitude
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I appeared for an interview before Jan 2024.

Round 1 - Aptitude Test 

Basic questions were asked without any puzzles, focusing on numeric series and logical reasoning

Round 2 - Coding Test 

Reverse a string, memory management, and operations related to object-oriented programming (OOP).

Round 3 - Technical 

(1 Question)

  • Q1. Oops question Memory management techniques Basic python and education related
Round 4 - HR 

(1 Question)

  • Q1. About ur self job role etc

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy to moderate
Prepare basic.oops

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CMS IT Services Customer Support Engineer L2 Salary
based on 10 salaries
₹2.2 L/yr - ₹4 L/yr
5% more than the average Customer Support Engineer L2 Salary in India
View more details

CMS IT Services Customer Support Engineer L2 Reviews and Ratings

based on 7 reviews

3.6/5

Rating in categories

3.6

Skill development

3.9

Work-life balance

1.9

Salary

4.2

Job security

3.9

Company culture

1.9

Promotions

3.6

Work satisfaction

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