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based on 1.5k Reviews

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Citibank Desktop Support Engineer Interview Questions and Answers

Updated 5 Dec 2022

Citibank Desktop Support Engineer Interview Experiences

1 interview found

Desktop Support Engineer Interview Questions & Answers

user image Anonymous

posted on 5 Dec 2022

I applied via Naukri.com and was interviewed before Dec 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. What is router What is switch Osi model Vlan Basic discussion Osi model
    • Add your answer
  • Q2. What is Trunk What is ospf What is BGP
  • Ans. 

    Trunk is a network port that carries multiple VLANs. OSPF and BGP are routing protocols used in networking.

    • Trunk is used to connect switches and carry multiple VLANs over a single link.

    • OSPF (Open Shortest Path First) is a link-state routing protocol used to determine the shortest path for data packets in a network.

    • BGP (Border Gateway Protocol) is an exterior gateway protocol used to exchange routing information between...

    • Answered by AI
    Add your answer
  • Q3. What is router how it works how to configure
  • Ans. 

    A router is a networking device that forwards data packets between computer networks.

    • Routers operate at the network layer of the OSI model.

    • They use routing tables to determine the best path for data to travel.

    • Routers can be configured using a web interface or command line interface.

    • Examples of routers include Cisco, Netgear, and TP-Link.

    • Configuration involves setting up IP addresses, subnet masks, and default gateways.

    • Answered by AI
    Add your answer

Interview Preparation Tips

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Skills evaluated in this interview

Interview questions from similar companies

Desktop Support Engineer Interview Questions & Answers

IDFC FIRST Bank user image Anonymous

posted on 19 Nov 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
-
Result
Selected Selected
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Outlook configure
    • Add your answer
Round 3 - Technical 

(3 Questions)

  • Q1. Printer installation
    • Add your answer
  • Q2. Hardware troubleshoot
    • Add your answer
  • Q3. Window installation
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Ticketing tool

Desktop Support Engineer Interview Questions & Answers

IDFC FIRST Bank user image Anonymous

posted on 9 Feb 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Tickting tool trace
    • Add your answer
  • Q2. Outlook configure
    • Add your answer
  • Q3. DHCP configration
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - desktop support engineer

Desktop Support Engineer Interview Questions & Answers

Bandhan Bank user image Anonymous

posted on 20 Dec 2019

I applied via Recruitment Consultant and was interviewed in Jul 2019. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. What is dhcp server ,how to joining domain and user data backup and dvr box
  • Ans. 

    DHCP server assigns IP addresses to devices on a network. Joining domain allows access to network resources. User data backup is important for data recovery. DVR box records video footage.

    • DHCP server assigns IP addresses to devices on a network

    • Joining domain allows access to network resources

    • User data backup is important for data recovery

    • DVR box records video footage

    • Answered by AI
    Add your answer
  • Q2. Network printer
    • Add your answer
  • Q3. Blue dump screen
    • Add your answer
  • Q4. How to provide ip address on pc and hostname change
  • Ans. 

    To provide IP address on PC and change hostname, go to network settings and configure TCP/IP settings. To change hostname, go to system properties.

    • Open Control Panel and click on Network and Sharing Center

    • Click on Change adapter settings

    • Right-click on the network adapter and select Properties

    • Select Internet Protocol Version 4 (TCP/IPv4) and click on Properties

    • Select 'Use the following IP address' and enter the desired ...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview was a technical one but was majorly a stress test. It lasted for about 40 minutes. The interviewer wanted to test both my knowledge and communication skills. Most of the questions asked to me were related to my job curriculum i.e. computer filde support related topics. He stressed a lot on the basics related to my project topic. Luckily I was able to answer most of the questions correctly. I tried to answer each question with examples

Skills evaluated in this interview

Desktop Support Engineer Interview Questions & Answers

IDFC FIRST Bank user image Anonymous

posted on 19 Nov 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
-
Result
Selected Selected
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Outlook configure
    • Add your answer
Round 3 - Technical 

(3 Questions)

  • Q1. Printer installation
    • Add your answer
  • Q2. Hardware troubleshoot
    • Add your answer
  • Q3. Window installation
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Ticketing tool

Desktop Support Engineer Interview Questions & Answers

IDFC FIRST Bank user image Anonymous

posted on 9 Feb 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Tickting tool trace
    • Add your answer
  • Q2. Outlook configure
    • Add your answer
  • Q3. DHCP configration
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - desktop support engineer

Desktop Support Engineer Interview Questions & Answers

Bandhan Bank user image Anonymous

posted on 20 Dec 2019

I applied via Recruitment Consultant and was interviewed in Jul 2019. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. What is dhcp server ,how to joining domain and user data backup and dvr box
  • Ans. 

    DHCP server assigns IP addresses to devices on a network. Joining domain allows access to network resources. User data backup is important for data recovery. DVR box records video footage.

    • DHCP server assigns IP addresses to devices on a network

    • Joining domain allows access to network resources

    • User data backup is important for data recovery

    • DVR box records video footage

    • Answered by AI
    Add your answer
  • Q2. Network printer
    • Add your answer
  • Q3. Blue dump screen
    • Add your answer
  • Q4. How to provide ip address on pc and hostname change
  • Ans. 

    To provide IP address on PC and change hostname, go to network settings and configure TCP/IP settings. To change hostname, go to system properties.

    • Open Control Panel and click on Network and Sharing Center

    • Click on Change adapter settings

    • Right-click on the network adapter and select Properties

    • Select Internet Protocol Version 4 (TCP/IPv4) and click on Properties

    • Select 'Use the following IP address' and enter the desired ...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview was a technical one but was majorly a stress test. It lasted for about 40 minutes. The interviewer wanted to test both my knowledge and communication skills. Most of the questions asked to me were related to my job curriculum i.e. computer filde support related topics. He stressed a lot on the basics related to my project topic. Luckily I was able to answer most of the questions correctly. I tried to answer each question with examples

Skills evaluated in this interview

More about working at Citibank

Citibank Interview FAQs

How many rounds are there in Citibank Desktop Support Engineer interview?
Citibank interview process usually has 2 rounds. The most common rounds in the Citibank interview process are Resume Shortlist and One-on-one Round.
What are the top questions asked in Citibank Desktop Support Engineer interview?

Some of the top questions asked at the Citibank Desktop Support Engineer interview -

  1. What is router how it works how to config...read more
  2. What is Trunk What is ospf What is ...read more
  3. What is router What is switch Osi model Vlan Basic discussion Osi mo...read more

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Citibank Desktop Support Engineer Salary
based on 6 salaries
₹1.6 L/yr - ₹2.8 L/yr
8% less than the average Desktop Support Engineer Salary in India
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Citibank Desktop Support Engineer Reviews and Ratings

based on 1 review

1.0/5

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1.0

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1.0

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1.0

Salary & Benefits

3.0

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1.0

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1.0

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