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Cialfo Customer Service Associate Interview Questions and Answers

Updated 14 May 2024

Cialfo Customer Service Associate Interview Experiences

1 interview found

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Company Website and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Intro background

Interview Preparation Tips

Interview preparation tips for other job seekers - They will interview you for consecutive days as per their wish but when you try to follow up they call you unprofessional and ill mannered they take interview and don’t share results with you even after continuous follow ups

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Feb 2024.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I appeared for an interview in Mar 2023.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Self introduction with confidence
  • Q2. Tell me about networking IT support
  • Ans. 

    Networking IT support involves providing technical assistance to users with network-related issues.

    • Diagnosing and resolving network connectivity issues

    • Configuring network devices such as routers and switches

    • Monitoring network performance and identifying potential issues

    • Providing remote support to users

    • Collaborating with other IT professionals to maintain network security

    • Training users on network best practices

    • Staying u...

  • Answered by AI
Round 3 - Technical 

(1 Question)

  • Q1. Answer the questions for customer
Round 4 - One-on-one 

(1 Question)

  • Q1. How do you handle the customer with high temper
Round 5 - HR 

(1 Question)

  • Q1. Follow the instructions give me

Interview Preparation Tips

Interview preparation tips for other job seekers - Joining immediately offer letter
Work permit for your life

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via LinkedIn and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - teams 

(1 Question)

  • Q1. Past experiences

Interview Preparation Tips

Interview preparation tips for other job seekers - prepare text in advence

I applied via Naukri.com and was interviewed in Feb 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Good

Round 3 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
  • Q2. Tell me about yourself.
  • Q3. Why are you looking for a change?
  • Q4. Where do you see yourself in 5 years?

Interview Preparation Tips

Interview preparation tips for other job seekers - It was a great experience. Nice Interview by HR. Very well responsible.

I applied via LinkedIn and was interviewed in Jun 2022. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Why do you want to join Accenture ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Just communication and basic accounts concept should be clear and wonder ful and helping staff

I applied via Walk-in and was interviewed before May 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 
Round 3 - Coding Test 

Interview Preparation Tips

Interview preparation tips for other job seekers - Company is more focused on MySQL queries.
Coding questions mostly related to arrays.

I applied via Other and was interviewed before Sep 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. What is your first priority for costmer?
  • Ans. 

    The first priority for a customer is to provide excellent customer service and meet their needs.

    • Listen to the customer's needs and concerns

    • Offer personalized solutions

    • Provide prompt and efficient service

    • Build a strong relationship with the customer

    • Ensure customer satisfaction and loyalty

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Have to proof your self as a good exicutive

Interview Preparation Tips

Round: Resume Shortlist
Experience: CV should focus on the skill set previously mentioned. Concise and to the point sentences. Line out projects and internships well. Balance between academia and extra curriculars. Attend the CV making workshop of Opera and work on it accordingly.
Tips: Don’t put things totally irrelevant to the job profile. Don’t write long sentences. Know your CV well for further stages.Anything related to your CV should be at the tip of your tongue.

Round: Test
Experience: Don’t spend a lot of time on one question in quant section. There’s a cut-off in Quant and your focus should be on clearing it. If you clear the cut-off, the puzzle section will be evaluated, where solving at least 2 is generally good enough. Puzzles are hard, and need a lot of prior practice.

Round: HR Interview
Experience: Direct selections take place at the end of all interviews after a mutual discussion between all the panels. Know your CV thoroughly. Prepare for some HR questions as well. Puzzle solving and guesstimates are asked, so prepare them well. When you are asked a puzzle, do not sit quietly but think aloud. The interviewers help you structure your thoughts. Most of the times, just knowing your approach is enough for them
Tips: Evaluate the nature of your interviewer for the first 5 minutes and if possible treat the interview like a discussion. They just want to know more about you so tell it to them. Most of them are very friendly, and you will feel at ease. Be confident. Sound excited while talking about your projects/internships. It gives them confidence in you. Be very very thorough with your CV. Nothing gives a bad impression like not knowing about yourself. Ask questions if you have them at the end of the interview.

General Tips: 1: Be Confident.
2: Keep Smiling.
3: Do not be Panic.
4: Remember they are here to hire you but not reject you.
5: Do not loose hope.
6: Believe at yourself.
7: Start preparing early.
8: Do demo interviews with your friend.
Skills: Mathematics, Computer Science
College Name: IIT KHARAGPUR
Motivation: Every body joins a comapny for making a software or earning money. But I was always motivated to MAKE MONEY. I have taken this job because they have very extensive work in Share Market and they have lots of MBA from IIM's, Lots of CAs, CS. Thats why i have choosen Edelweiss. I have rejected epic System USA for this profile.

Interview Questionnaire 

1 Question

  • Q1. There is a number lock on a bag. It has numbers from 1-8. The lock can open if any 2 of 3 numbers in the bag is correct. You have to open the bag in minimum number of steps
  • Ans. 

    To open the number lock on the bag, you need to try combinations of three numbers, ensuring that at least two of them are correct.

    • Start by trying the combinations of the first two numbers with each of the remaining six numbers.

    • If none of these combinations work, move on to the next pair of numbers and repeat the process.

    • Continue this pattern until you find a combination that opens the lock.

  • Answered by AI

Interview Preparation Tips

Round: Puzzle Interview
Experience: A puzzle was asked first.
I was then given a case study : You own a telecom company. You have various customers. They have joined you 3 years ago,6 months ago and some recently. How do you define who is a good customer?

Round: Other Interview
Experience: It was only for 15 minutes. I was asked a question related to boy girl paradox. Then the job was offered.
Tips: Be cool and try to be less nervous. Do not try to speak about the things that you have no idea about

General Tips: Go to the interview with a cool mind. Take a trusted person with you if you are shortlisted on day 1.
College Name: IIT KANPUR

Cialfo Interview FAQs

How many rounds are there in Cialfo Customer Service Associate interview?
Cialfo interview process usually has 1 rounds. The most common rounds in the Cialfo interview process are HR.

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Cialfo Customer Service Associate Interview Process

based on 1 interview

Interview experience

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