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Chevronne Softech Technical Support Engineer Interview Questions and Answers

Updated 9 Jun 2021

Chevronne Softech Technical Support Engineer Interview Experiences

1 interview found

Interview Questionnaire 

1 Question

  • Q1. What were your roles and responsibilities?
  • Ans. 

    As a Technical Support Engineer, my roles and responsibilities included providing technical assistance to customers, troubleshooting software and hardware issues, and documenting solutions.

    • Providing technical assistance to customers

    • Troubleshooting software and hardware issues

    • Documenting solutions and creating knowledge base articles

    • Collaborating with cross-functional teams to resolve complex technical problems

    • Conductin...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Think of your career and choose one path/goal/roadway for 5 to 10 years from now and always follow one path/career line.

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Nov 2024. There were 2 interview rounds.

Round 1 - Group Discussion 

ARTIFICAIL INTELLIGENCE

Round 2 - Aptitude Test 

BASED ON LOGICAL THINKING

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. About your previous work experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company and team as well as
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Support L1,L2 Technical round AWS
  • Q2. Salary

I applied via Recruitment Consulltant and was interviewed in Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Basic question about you and your last company
Round 3 - Technical 

(1 Question)

  • Q1. How to fix system hang without restarting
  • Ans. 

    To fix system hang without restarting, try these steps.

    • Check for any running processes that may be causing the hang and end them

    • Clear temporary files and cache

    • Update drivers and software

    • Run a virus scan

    • Check for any hardware issues

    • Try a system restore to a previous point

    • Use command prompt to run system file checker (sfc /scannow)

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Very basic questions regarding day to day use of computers

Skills evaluated in this interview

I applied via Referral and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. Finnone master activity
  • Ans. We have support finnone master as per business requirement
  • Answered Anonymously
  • Q2. LOS production support,
  • Ans. We have handle all LOS issue and taken necessary action my end as well co ordinate with vendor
  • Answered Anonymously
  • Q3. LMS production support
  • Ans. Reschedule cases,knock off,manual advice,closer cases,add and modified applicant, co applicant and guarentor,mobile number change request,service branches change,downsize cases LOS and LMS
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Finnone master,Los and LMS support technical support pan india
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. What is the API
  • Ans. 

    API stands for Application Programming Interface, which allows different software applications to communicate with each other.

    • APIs define the methods and data formats that applications can use to request and exchange information.

    • They allow developers to access the functionality of a system or service without needing to understand its internal workings.

    • Examples of APIs include Google Maps API for integrating maps into a...

  • Answered by AI

Skills evaluated in this interview

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Apr 2023. There was 1 interview round.

Round 1 - Aptitude Test 

General questions , maths ,GI, basic networking

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Nov 2024. There were 2 interview rounds.

Round 1 - Group Discussion 

ARTIFICAIL INTELLIGENCE

Round 2 - Aptitude Test 

BASED ON LOGICAL THINKING

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Naukri.com

Round 1 - Technical 

(2 Questions)

  • Q1. What can you tell me about SCCM technology?
  • Q2. What is Active Directory and how does it function?
Round 2 - HR 

(2 Questions)

  • Q1. Communication skills
  • Q2. Personal information about studies and family

Interview Preparation Tips

Interview preparation tips for other job seekers - Strong technical skills are required.

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