Cheapflightsfares Senior Travel Counsellor Interview Questions and Answers

Q1. Work experiences that more on CV
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Q2. Previous jobs description handled
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Previous experience test

Q1. Cancelation code
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Q2. Check commission
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Q1. Why u wan to join
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Q2. Why u want to join
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Q1. Why u want to join
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Q2. Why you want to join
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Q3. Why yiu want to join
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Q1. What do you know about our company?
Ans. RCI is one of the leading timeshare exchange company across the globe. Rci has around 5000+ resorts across 110+ countries.
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They asked about general tourism itinerary related question

Q1. Tell me about yourself
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Q2. Why did you take this course
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Q1. HR round you will be asked personal questions regarding your family background and past exp.
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Q1. Technical round with Operation team
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Q1. Can you provide a self-introduction?
Ans. 
Experienced travel consultant with a passion for creating unforgettable travel experiences.
• Over 5 years of experience in the travel industry

• Specialize in luxury travel packages

• Strong customer service skills

• Proficient in using booking systems and travel software

• Excellent communication and problem-solving abilities
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Q2. Can you explain your previous work experience and the skills and knowledge you have acquired from it?
Ans. 
I have 5 years of experience as a Travel Consultant, where I have honed my customer service skills and knowledge of various travel destinations.
• Managed bookings and reservations for clients

• Provided personalized travel recommendations based on client preferences

• Resolved customer complaints and issues in a timely manner

• Stayed updated on travel industry trends and destination information

• Collaborated with airlines, hotels,...read more
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Q1. What is a low-cost carrier. Name any 10 Airlines and its IATA codes.
Ans. 
Low-cost carriers are airlines that offer lower fares by providing fewer amenities compared to traditional airlines.
• Low-cost carriers typically charge extra for services like checked baggage, in-flight meals, and seat selection.

• Examples of low-cost carriers include Southwest Airlines (WN), Ryanair (FR), and easyJet (U2).
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Q2. What information is required to create an airline Passenger Name Record (PNR)?
Ans. 
Various personal and flight details are required to create an airline Passenger Name Record (PNR).
• Passenger's full name

• Contact information (phone number, email)

• Flight details (departure and arrival airports, dates, times)

• Seat preference

• Special requests (meal preferences, wheelchair assistance)

• Payment information
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